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E. BENJAMIN MONEY, MPH

President and Chief Executive Officer

 

E. Benjamin Money, Jr., MPH  joined the North Carolina Community Health Center Association in June 2001 and has served as Chief Executive Officer since December 2008.   Mr. Money directs the Association’s staff in providing training, technical assistance, and resource development, for all federally qualified health centers in North Carolina.  Ben represents the interests of health centers before state and federal legislative and administrative entities.  Ben holds a B.S. in health education and psychology from Springfield College in Massachusetts, and an MPH in public health from the University of North Carolina at Chapel Hill. His career spans over 30 years - with work in public health, community mental health, faith-based non-profits, and health care to the homeless programs. Mr. Money is the chair of the Southeast Regional Healthcare Consortium and holds board appointments to Capital Link, the North Carolina Health Information Exchange Authority (NC HIEA) Advisory Board, and the NC Care Share Health Alliance. He is a member of the East Carolina University Department of Public Health Advisory Committee, the University of North Carolina at Chapel Hill Gillings School of Global Public Health Practice Advisory Committee, the Geiger Gibson/RCHN Community Health Foundation Research Collaborative Advisory Group, the National Association of Community Health Centers, and the NC Public Health Association. Mr. Money is the 2015-16 George Washington University Geiger Gibson Program in Community Health Policy Distinguished Visitor.

Ben and his wife Monica reside in Morrisville, NC and have three children – Olivia Mills, MD, a resident physician at Vidant Medical Center in Greenville, NC; Nathan, a health care analyst in Washington, DC; and Lauren, a high school senior.  In his spare time Ben enjoys kayaking, cycling, and travel. 

 

CHRIS SHANK

Vice President of Operations and Development

Chris Shank is responsible for overseeing the day to day operations of the Association. She is focused on increasing the effectiveness and efficiency of support services through improvements to each function (HR, Finance, Technical Training, Clinical Programs, and Services and Support) as well as coordination and communication between functions. Chris drives initiatives in the management team and organizationally that contribute to long-term operational excellence, including pursuing business opportunities to develop and enhance revenue streams. She will assist the GPO committee in leveraging the Association’s Group Purchasing Organization to build affinity partnerships and sponsorship opportunities to benefit health center members.   Chris comes to NCCHCA with over 20 years of primary care management experience.  She joins us after being a Regional Administrator in the Duke Primary Care system where she led clinical operations, practice transformation, and quality improvement initiatives. Chris started her career in community health in Wilmington, NC working with underserved populations.  Chris lives in Cary with her husband, Michael.  In her free time, they run a nonprofit offering ex-offenders an opportunity to get a firm foundation established so that they can become independent functioning members of society. 

   

PETER FREEMAN, MPH

Vice President & Executive Director of Carolina Medical Home Network


Peter is responsible for leading and overseeing the strategic planning, relationship development, and operational and financial management of the Carolina Medical Home Network’s Health Center Control Network (HCCN), Independent Practice Association (IPA), and Accountable Care Organization (ACO) initiatives. He facilitates the identification and implementation of coordinated population health efforts across health centers to achieve clinical integration, and leverages clinical quality metrics to negotiate contract terms favorable to the long-term viability of health centers, as well as to the transition from volume- to value-based care. He facilitates coordination of HCCN staff activity with work done by contracted partners, monitoring quality and effectiveness, expenditures, and progress toward the goals of the HCCN and other initiatives. Peter holds a MPH in Community Health Practice from DePaul University in Chicago, Illinois, and a BA in Psychology from Nazareth College in Rochester, New York. He brings to the North Carolina Community Health Center Association his background in chronic disease management and population health programming in a federally-qualified health center, community organizing, and quality management.
   

 MARTI  WOLF, RN, MPH

Clinical Programs Director


 As Clinical Programs Director, Marti is responsible for providing training and technical assistance and developing programs and partnerships in clinical and quality improvement areas for Community Health Centers.  These areas include disease management, accreditation, clinical UDS measures, Health Care Plans, Quality Plans, Peer Review, staff competencies and other issues of patient care and clinical operation.  She provides onsite training for OSHA, HIPAA, Risk Management and American Heart Association CPR and maintains a robust web-based knowledge base.  Marti provides support, resources and linkages for achieving Patient Centered Medical Home and Meaningful Use.  She successfully wrote grants for and oversees the Patient Centered Medical Home-Informatics Project, the Health Center Controlled Network and the Medical-Dental Integration Program.  She serves as lead for the Janet Reaves Memorial Conference on Quality & Chronic Disease.  Marti has a B.A. with majors in German and Anthropology from Dickinson College, Carlisle, PA (1976); an Associates Degree in Nursing from Carteret Community College, Morehead City, NC (1981); and a Masters of Public Health from the University of North Carolina-Chapel Hill (2000).  She has been a Registered Nurse since 1981.

 

ROSA NAVARRO, MA

Director of Training and Technical Assistance

 

Rosa manages the planning and execution of all conferences and trainings provided to NC Community Health Centers.  She is responsible for assessing member needs, implementing effective trainings, and evaluating services offered.  She is the National contact and coordinator for the East Coast Migrant Stream Forum and NCCHCA’s Annual Meeting and Primary Care Conference. Rosa has been with the North Carolina Community Health Center Association since 2004 and has a Master of Arts in Sociology from East Carolina University
   SHARON BROWN-SINGLETON,  MSM, LPN

Director of Health Center Services & Support

 

Sharon works with health centers to improve the efficiency and effectiveness of primary care, dental, behavioral health, pharmacy and enabling services. She works hands on, frequently on-site, with health centers to improve clinical, administrative, and finance systems. Sharon assists health centers to comply with all programmatic expectations and requirements. She works with the Human Resources Workgroup to compile and distribute the annual salary survey and collaborates with other organizations such as the Office of Rural Health to recruit and retain health professionals in Community Health Centers. Sharon joined the association as a former migrant and seasonal farm worker with experience starting in migrant head start. Sharon earned her Licensed Practical Nursing degree in 1996 and received her Master of Science in Healthcare Management with a minor in human resources from Troy University in 2007. Sharon has served as Chair of the National Advisory Council on Migrant Health from 1999 to 2003. Prior to her role at NCCHCA, Sharon spent 15 years as a Chief Operating Officer, supervising many facets of the health center program and operations including outreach, front desk, billing, pharmacy, IT, and nursing. She brings experience in the areas of revenue maximization, contract development and negotiations, patient flow analysis and reengineering, Ryan White program implementation, financial analysis, program development, occupational health, EMR implementation and training and accreditation of ambulatory and behavioral health by Joint Commission.

   ALICE POLLARD, MSW, MSPH

Health Care Access Coordinator

 

In her role as Health Care Access Coordinator, Alice works with other NCCHCA staff to support health centers’ efforts to increase community access to health insurance, health center services, and retention of patients in care. She also supports health centers’ Outreach & Enrollment efforts under the Affordable Care Act through training and technical assistance, regularly providing updates on policy/regulatory changes and sharing promising practices for outreach strategies and on program development. She coordinates efforts statewide with other stakeholders, including Enroll America, the Legal Aid of NC Navigator Consortium, NC Get Covered, and others. Alice has a background in managing health outreach and promotion programs focusing on HIV/AIDS prevention and care, reproductive health, and tobacco use.  She has worked in several health care settings, including a community health center serving Native Americans in Chicago.  She holds a Masters in Social Work and Masters of Science in Public Health from UNC Chapel Hill. 

   

APRIL MORGAN

Outreach and Enrollment Coordinator 

April Morgan joined the North Carolina Community Health Center Association in November 2016. As the Outreach and Enrollment Coordinator, April works with staff at the federally qualified health centers in North Carolina to provide training and support related to the Affordable Care Act (ACA). April previously worked at MDC, Inc. as a healthcare navigator during the second open enrollment period under the ACA to provide consumer education and assistance with insurance plan selection. In addition to her ACA experience, April coordinated a statewide SNAP outreach campaign while working with the North Carolina Association of Feeding America Food Banks. She holds bachelor’s and master’s degrees from the University of North Carolina – Greensboro and attended the University of Kentucky where she studied anthropology with an emphasis on U.S. poverty, food insecurity, and health disparities.
 

CAREY O’REILLY, RD, LDN, CDE

Clinical Integration Manager

 

Carey provides training and technical assistance in clinical areas for Community Health Centers with a major focus of assisting Community Health Centers with their Quality Improvement activities and projects. She works under the supervision of the Clinical Programs Director to support community health center efforts related to the Health Center Controlled Network (HCCN). These areas include disease management, clinical UDS measures, HP 2020 goals, Quality Plans, and PCMH technical assistance. Carey works with the HCCN Data Scientist and Data Analyst to promote quality improvement activities in the health centers. Carey holds a MS in Nutrition from East Carolina University. She recently obtained PCMH CCE in 2015 and has been a Registered Dietitian and Certified Diabetes Educator since 1989.


   

DIANE HOBGOOD

Office Manager

 

 Diane joined the North Carolina Community Health Center Association in September 2011.  She graduated from Hardbarger Junior College of Business and has been serving in the Administrative field for over 20 years.  Diane is responsible for providing administrative and clerical support for NCCHCA staff in the area of office logistics and provides direct support for the Director of Finance and Operations.  She works with office supply vendors for inventory control and coordinates office equipment maintenance.  Notary Public for NCCHCA and its members.   
   

DOMINIQUE JONES

Community Health Worker Program Coordinator

Dominique joined NCCHCA in September 2016 with seven years of experience in the field of health education, minority health, HIV/STIs, sexual health and chronic disease prevention and management through health coaching, lifestyle interventions, and medication adherence.  As the Community Health Workers Program Coordinator, Dominique will work in partnership with Community Health Centers and local social service providers to develop and support a comprehensive strategy to address environmental and social barriers to improve health outcomes for patients living with a chronic condition. Dominique will be leading efforts to reduce hospital admission, readmission and policy change through the implementation of community health workers (CHWs) within the healthcare model. 

Dominique provides technical assistance, guidance and support to our ACO Care Coordinators and CHWs as it relates to planning, coordinating and managing direct activities to address the social determinants of health. This program will utilize health coaching strategies to improve diabetes and hypertension prevention and management disparities through motivational interviewing and behavior change interventions.  She is an alumna of the North Carolina Central University (NCCU) in the Department of Public Health Education earning a Bachelor of Science in Public Health Education, Magna Cum Laude. Dominique is committed to reducing health disparities and promoting efforts that address the social determinants of health through program management and systems changes. She is currently pursuing a Master’s of Public Administration degree from North Carolina State University (NCSU) with a focus on non-profit management and public policy.

 

ELIZABETH KASPER 

 

Elizabeth Kasper has worked on health care issues in North Carolina for ten years. She started her career as a reporter and editor for a trade publication covering the pharmaceutical industry and Medicare reform in Washington, DC. Since then, she has worked in a variety of settings developing, implementing, researching and writing about federal and state-level health policy and programs. Liz holds a Master of Science in Public Health from the University of North Carolina School of Public Health and a BA from Oberlin College. Her past times include knitting, reading, the outdoors, and keeping up with her family – husband, two young daughters, and a middle aged canine.

 

IVORY CUNNINGHAM

Staff Accountant 

 

Ivory joined NCCHCA in May 2014 as the Staff Accountant.  He has over 10 years of accounting and business experience and holds a B.S. degree in Business with a concentration in Accounting from Shaw University.  He is responsible for support of financial operations for NCCHCA and our related business ventures (Carolina Medical Home Network and the North Carolina School Health Alliance).  Some of his responsibilities include accounts payable, accounts receivable, bank reconciliations, and assisting with month-end/year-end closing processes.  He also reconciles membership dues and analyzes payments and receivables related with the Group Purchasing Program (GPO).           
   

JOSIE LANE

Training Coordinator

Josie works with NCCHCA staff to plan, implement, and improve content and delivery for the Association’s signature conferences and trainings. She also manages logistics and delivery of training, and associated marketing, analytics, and technology, including website updates. She conducts detailed quantitative and qualitative evaluation and continuous quality improvement of training and technical assistance services in order to enhance member trainings. She has been employed in education for over eight years, and previously worked at Mountain Area Health Education Center and A-B Tech in Asheville, NC. She has an MPA with a policy focus from Western Carolina University, and an MALS in global studies from UNCG. Her graduate studies focused on public sector communications and health and education policy.

   

KATHLEEN EVANS

ACO Program Manager

 

Kathleen joins NCCHCA as ACO Program Manager for Carolina Medical Home Network.  Kathleen will act as the single point of coordination for large scale, complex, and cross-organizational projects and program strategy deliverables for the ACO. She will guide the daily activities of internal and external team members to design and develop approaches to project and/or program strategies, ensuring that the strategic direction is in line with business objectives.

Kathleen holds a BSBA from East Carolina University and has held a number of volunteer positions including hospice volunteer, Wake Med doula and serving as treasurer on non-profit boards. Kathleen has over 20 years’ experience in the non-profit sector working with stakeholders to utilize actionable data in order to impact quality of care, cost and utilization.

   

KRISTEN DUBAY, MPP

Senior Policy Advisor

 

Kristen monitors, evaluates, and reports on state and federal policy and regulatory changes and the implications for health centers and the patients they serve.  She helps develop the Association’s policy agenda and strategic direction in collaboration with other state partners.  Kristen is responsible for developing policy briefs, analytics, concept papers, fact sheets, and summaries for health center administrators, state and federal legislators and staff, and media.  Kristen develops grassroots advocacy strategies and facilitates advocacy training for health centers.  She also oversees the Association’s outreach and enrollment work.  Prior to joining NCCHCA, Kristen worked in a variety of policy and research settings including the Duke Center on Globalization, Governance & Competitiveness, the North Carolina Medical Journal, and the North Carolina Institute of Medicine.  She holds a Master of Public Policy degree from Duke University and an undergraduate degree from Georgetown University.
 

LAUREN SMITH, MPH

Network Development Manager

 

Lauren works directly with the Health Center Controlled Network Director and other key program staff to ensure progress toward and attainment of stated work plan goals of the HCCN and the Carolina Medical Home Network (CMHN). This includes supervision of Carolina Medical Home Network IPA and ACO activities that strategically align members with the anticipated managed care environment and ACA marketplace plans, particularly those related to contracting, operations, and non-clinical support. Critical functions of this position includes: research, development and maintenance of provider lists and directories of membership sites, services and resources, facilitation of the credentialing program, supporting the corporate compliance plan and activities, and assisting with annual membership renewal efforts. Lauren received her B.A. in Public Health from Arnold School of Public Health at University of South Carolina and her Masters in Public Health from Brody School of Medicine at East Carolina University with a certificate in Community Health Center Administration.  

   

LESLIE WOLCOTT, MA 

Communications Coordinator

 

Leslie joined the North Carolina Community Health Center Association in October 2016. She is responsible for a wide range of internal and external communications work, including media relations, NCCHCA’s website and social media accounts, the Focal Point newsletter, and emergency preparedness coordination. She will also share the stories and mission of community health center work in North Carolina to patients and the general public. Leslie has a varied background of community organizing and nonprofit communications work, policy writing, teaching writing and rhetoric at the university level and working as a technical writer and editor.  Recently, she served on the board of a nonprofit focused on leadership development for low to moderate income people. She’s a graduate of the University of Georgia (BA) and the University of Nevada (MA), and has also lived in Michigan and Florida.

 

 

 

MARK MASSING, MD, PhD, MPH

Director of Data & Analytics

Mark Massing is the Analytic Data Scientist assigned to the Health Center Controlled Network.  He develops and leads activities related to healthcare data reporting and advanced analytics. These activities include the assessment and fulfillment of staff and member analytics needs. Dr. Massing also explores opportunities to leverage data resources for innovative research, funding, and publications supporting informatics and healthcare quality. He has more than 20 years of experience in healthcare analytics, quality improvement, and health services research. He has a MD from Duke University and an MPH/PhD in Epidemiology from University of North Carolina at Chapel Hill.

   

MEL GOODWIN

Community Development & Special Populations Coordinator

 

Mel joined NCCHCA in August 2016 with a decade of experience in non-profit advocacy and direct service organizations. As the Community Development and Special Populations Coordinator, Mel serves as the main point of contact for managed growth assistance for existing and aspiring health centers in North Carolina and provides training and technical assistance to health centers serving agricultural workers, individuals experiencing homelessness, residents of public housing, LGBTQ people, and other vulnerable communities. Through training and support, health centers are offered resources that assist in the delivery of comprehensive and culturally appropriate health care services for their patients.    

Mel also spearheads the logistical and programmatic planning of the East Coast Migrant Stream Forum as well as disseminates the Mid-Atlantic Special e-newsletter which includes information about issues, events, and resources relevant to special populations. Mel graduated cum laude with a bachelor’s degree in social work and certificate in non-profit management from the University of Nevada, Las Vegas and is currently student in the evening program at North Carolina Central University School of Law.

   

MELANIE WATKINS, RN, CPHQ

ACO Care Coordination Manager 


As the Care Coordination Manager, Melanie is responsible for leading and supporting the care management of Medicare Shared Savings Program (MSSP) beneficiaries in the ACO health centers. She advises care coordinators in their efforts to improve care management and transitions for these patients. Melanie provides leadership, training and technical assistance in population health management, care coordination and transition of care strategies and interventions to the care coordinators serving beneficiaries. This includes the use of healthcare industry best practices, state and national models, and evidence-based interventions as guidance. She utilizes centralized clinical informatics tools to identify MSSP beneficiaries with gaps in care and those at high risk for inpatient readmissions for targeted outreach by the care coordinators, reducing fragmentation and improving the quality of referrals and transitions. Melanie also assists the care coordinators in developing a comprehensive community resource and services depository to support gaps in care, self-management and other needs of high risk patients. Melanie has an Associates Degree in Nursing from Wayne Community College and is a Certified Professional in Healthcare Quality©. She specializes in population health and chronic disease management and quality improvement. Melanie has been a Registered Nurse since 1980.

 

PATRICIA HAYES

Executive Assistant & Board Liason

 

Pat joins NCCHCA in a newly created position as Executive Assistant to the President and Chief Executive Officer, Benjamin Money. Her duties include liaison to the board of directors and committees, and support to the CEO in strategic planning, priorities, grant contracts and deliverables.  Prior to joining NCCHCA, Pat had over 30 years’ experience as Director of Membership Services for a small North Carolina professional association with duties including communications, event planning, logistics, membership recruitment and retention, and relationship building.  She is a magma cum laude graduate of Meredith College with a Bachelor of Science degree in Business Administration.

 

SOPHIE TO

Data Analyst 

 

Sophie is the data analyst for the Health Center Controlled Network (HCCN). She has a background in research at the interface of genetic and social determinants of health, and she also has experience in health education. Sophie first joined NCCHCA as a summer intern with the Carolina Medical Home Network ACO. Now, as a data analyst, she organizes, analyzes, and visualizes data to support health centers in improving patient health, to help streamline the quality of data reporting, and to support NCCHCA staff. Sophie graduated from Vanderbilt University with a B.A. in Molecular and Cellular Biology and a B.A. in Medicine, Health, and Society.

 

Uzoamaka Obodo

Intern

Uzoamaka is a summer intern for NCCHCA. She is currently a Senior at Cornell University and is getting her degree in Sociology with a specific focus on sociology of health and medicine and how social context plays a role in both. She is passionate about helping students overcome barriers that arise from social/structural inequality by providing free general chemistry and organic chemistry tutoring and mentoring for students of color who want to succeed in the sciences. As a summer intern, she will support staff with various projects such as a T/TA program focused on helping health centers meet the 19 program requirements, and research on the impact of health information and EMRs on health outcomes for the CMHN-ACO.
   
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