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Connecting Kids to Coverage (CK2C) Coordinator




North Carolina Community Health Center Association


Raleigh, North Carolina • Wake County

Date Needed:

October 01, 2019

Organization Website:

Type Of Position:

Full Time

Education Required:


Experience Required:

3-5 year(s)

Date Of Job Posting:

July 31, 2019

Job Description:

The Connecting Kids to Coverage Coordinator (CK2CC) serves as the Project Director for the Connecting Kids to Coverage (CK2C) grant to support community health center efforts to enroll individuals in health insurance, with a specific focus on children and families eligible for Medicaid and NC Health Choice. The CK2C Coordinator will work collaboratively with the existing outreach and enrollment (OE) team at NCCHCA. The CK2CC’s primary responsibilities will be focused on a three-year Healthy Kids Cooperative Agreement funded through the Centers for Medicare and Medicaid Services (CMS). The CK2CC will provide oversight and support to health center sub-grantees that will conduct direct outreach and enrollment to children and families potentially eligible for Medicaid and NC Health Choice. The CK2CC will support OE staff at community health centers throughout the state by developing and distributing Medicaid/NC Health Choice training and informational materials, conducting site visits at health center sub-grantee locations, assisting with implementation of grant activities, and facilitating health center relationships with local county Department of Social Services. The CK2CC will prepare monthly and semi-annual reports to CMS. The CK2CC will facilitate in-person trainings for health center OE staff related to the CK2C grant, as well as host monthly planning and strategy calls for sub-grantees. The CK2CC will be the primary contact for content expertise consultant, Charlotte Center for Legal Advocacy (CCLA).

Candidates for the position of CK2C Coordinator must be self-motivated and possess the ability to manage multiple tasks, carry a heavy workload, and travel. The ideal candidate will be able to conduct detailed qualitative and quantitative evaluation of programs and services and have excellent internal and external customer service skills. The CK2CC will work with health centers and other consumer assistance groups across the state to coordinate the promotion of health insurance literacy and provide training and technical assistance to OE staff at community health centers. Because one of the priority consumer groups for this grant and many of the outreach services conducted by health center staff are focused on the Latino population, individuals with Spanish language skills will be strongly considered.

Qualification Requirements

·         3-5 years of experience in public health, health education, or related field.
·         Excellent customer service and interpersonal skills.
·         Manages multiple projects independently and simultaneously.
·         Takes initiative and problem-solves.
·         Pays attention to detail and is process oriented.
·         Excellent time management.
·         Ability to effectively communicate in verbal and written form.
·         Proficiency in the use of technology and commonly used software packages; Word, PowerPoint and Excel.
·         Demonstrates ability to work as a team member and work effectively with diverse people.
·         Self-directed and self-motivated
·         Understanding of health insurance, NC Medicaid and NC Health Choice, and the Affordable Care Act (ACA).
·         Ability to grasp health insurance-related policies and their implications for both consumers and providers.
·         Understanding of health care delivery systems and safety-net providers.
·         Strong background and experience in community outreach to low-income populations.
·         Must be detail-oriented and able to manage multiple projects simultaneously while identifying areas for process improvement.
·         Ability to operate in and foster a participatory, open and flexible work environment.
·         Demonstrated awareness of, and value for, the inclusion of cultural competence in task implementation.
·         Commitment to social justice.
·         Must have access to an automobile with appropriate liability insurance and valid driver’s license.

Preferred Qualifications

·         Experience working in a Community Health Center preferred.
·         Fluency in Spanish preferred.
·         Experience in marketing and messaging preferred.

Essential Functions

  • With supervisor, manages contracts with sub-grantee health centers.
  • Provides monthly and semi-annual reports to CMS incorporating all required data and narrative information from all sub-grantees.
  • Monitors the activities and progress of health center outreach and enrollment staff through monthly analysis of all required data, as well as monthly planning and support calls.
  • Manages a shared data collection system and regularly accesses reports from data system to analyze health center performance.
  • Provides health center staff with timely and necessary information about grant activities and supporting materials for Medicaid and NC Health Choice outreach, enrollment, and renewals.
  • Provides technical assistance and training on effective health center outreach and enrollment strategies.
  • Supports outreach and enrollment staff at health centers with resources, research, and by troubleshooting problems.
  • Coordinates in-person trainings and monthly support and planning calls for sub-grantees and other interested health centers OE staff.
  • Develops Medicaid and NC Health Choice related training materials for OE health center staff, as well as informational materials for distribution to the general public.
  • Participates in CMS grantee training activities and conference calls.
  • Participates in monthly conference calls with CMS Project Officer.
    Performs other related duties as required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is

  • Regularly required to, stand, sit; talk, hear, and use hands and fingers to handle or feel; and reach with hands and arms to operate a computer and telephone keyboard, and to reach, stoop or kneel
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Light to moderate lifting is required such as occasionally lifting office products and supplies, up to 20 pounds
  • Ability to uphold the stress of traveling
  • Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

Work Environment

  • NCCHCA is a busy, team-oriented, non-profit organization with expected event-related travel to various locations including in and out-of-state.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Level of noise typical for the work environment of this job is Moderate – less than 85 decibels (business office with computers and printers and traffic within the receptionist area)
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.

How to Apply: Cover letter and resume (in pdf format) should be emailed to by August 21 with the subject line “CK2C Coordinator.”
Hiring Range: $45,000-$54,000 dependent on experience
Department:  Health Center Services and Support
Travel: 50% (in-state and out-of-state)
Reports to:  Program Manager for Health Access

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