Western North Carolina Community Health Services
Asheville, North Carolina • Buncombe County
August 03, 2021
July 07, 2021
The Director, Integrated Behavioral Health (IBH) oversees all aspects of clinical integration across Western North Carolina Community Health Services and is responsible for developing and guiding implementation of the IBH strategy and program as part of population health approach. The Director leads, manages and oversees a team of IBH clinicians in the provision of all integrated behavioral health services and is responsible for the sustainability of integrated behavioral health, as well as the outcomes associated with IBH performance standards.
The Director is responsible for engaging community IBH partners and stakeholders, grant-writing and innovative program implementation to transform the provision of behavioral health services in primary care. This position represents the organization in providing consultation services to external clients and is also a key member in state and regional efforts to expand integrated behavioral health care within primary care.
• Serves as the subject matter expert for behavioral health, responsible for overall strategy development, including standardized care management approach for members with behavioral health needs and coordination strategy with delegated behavioral health entities
• Directs and oversees all aspects of program strategy, planning and development. Provides leadership, guidance and innovation to ensure quality, integrity and continuous improvement of organizational programs.
• Ten years of clinical experience providing evidence-based therapeutic treatment services with Mental Health and/or Substance Use pediatric and adult populations and a working knowledge of public/private behavioral health/substance abuse treatment delivery systems.
• Five years’ experience in a supervisory role, supervising staff, programs, systems and grants.
• Demonstrated experience working with adult, older adult and youth populations with diversity in race, gender, ethnicity and sexual orientation.
Qualifications (Must be licensed in the state of North Carolina for any of the licensures listed below)
Required Education: Master’s Degree as a Licensed Clinical Social Worker (LCSW), or masters degree in psychology or counseling.
Preferred Education: Licensed Clinical Psychologist (Psy.D or Ph.D) or licensed Psychiatric and Mental Health Nurse Practitioner (PMHNP) or Clinical Nurse Specialist (PMHCNS). This position is a combination of clinical and administrative role, which will consist of at least 3.5 days of direct patient care with 1.5 days of administrative time.
1. Ten years of clinical experience providing evidence-based therapeutic treatment services with Mental Health and/or Substance Use pediatric and adult populations and a working knowledge of public/private behavioral health/substance abuse treatment delivery systems.
2. Five years’ experience in a supervisory role, supervising staff, programs, systems and grants.
3. Demonstrated experience working with adult, older adult and youth populations with diversity in race, gender, ethnicity and sexual orientation.
1. Provides clinical oversight in the delivery of behavioral health services in all WNCCHS service delivery sites. This includes the development of protocols, policy and procedures applicable to all behavioral health service staff and programs.
2. Provide direct and indirect integrated care clinical services, including piloting innovative approaches to improve quality while reducing overall cost of health expenditures.
3. Researches and pilots additional services for WNCCHS that are consistent with transformation needs and organizational goals, including but not limited to: trauma informed therapies, SBIRT, ACES, medical co-visit groups, tele-psychiatry, social determinants of health, Medication Assisted Therapy/OBOT, and expanding community partnerships as it relates to these services.
4. Tracks population health outcomes regarding rising-risk and high-risk integrated behavioral health patients, potential patients who could benefit from integrated services, and quality and cost outcomes.
5. Identifies and applies for innovative grant opportunities to expand the reach of integrated behavioral health and implement new programmatic initiatives.
6. Creates and oversees an IBH psychology /social work training program to expand the workforce within integrated behavioral health providers, emphasizing bilingual and bicultural evidence-based care. Trains IBH clinicians in protocols, diagnosis and treatment methods, and clinical intervention strategies for quality behavioral health service delivery.
7. Monitors performance of behavioral health clinicians to ensure productivity standards are consistent with any funding requirements, if applicable.
8. Administers grant and contract rules and requirements applicable to the delivery of behavioral health services.
9. Directs IBH clinicians in developing and implementing strategies to manage social drivers/determinants of Health for the Community Health Center population.
10. Serves as a leader in State and regional efforts that facilitate the advancement of integrated care within primary care from a policy and legislation perspective.
11. Works with the Director, Quality Improvement and CMO to ensure UDS and HRSA required quality measures are met. Implements strategies for achieving outline expected outcomes.
12. Identifies evidenced-based behavioral health interventions to address mental health and substance use health risk factors with emphasis on prevention or early intervention.
13. Assists in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration.
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