Western North Carolina Community Health Services
Asheville, North Carolina • All Counties
July 01, 2021
June 14, 2021
The Director of Clinical Process Improvement and Patient Safety is responsible for clinical quality improvement and patient safety related activities, working with providers and clinical staff to improve overall patient safety and clinical outcomes. The Director will lead a culture of continuous improvement by identifying high impact improvement opportunities and driving results. The Director will develop infection prevention and control programs, as well as lead the nursing staff and serve as the primary contact for nursing staff education and issues related to nursing scope of practice. The Director will also oversee clinical education to promote professional competency for nursing and non-licensed clinical staff. A minimum of five years management experience in clinical quality improvement or patient safety in a hospital or ambulatory environment is required. A bachelor’s degree in nursing and current North Carolina RN license is also required. A master’s degree in nursing or other healthcare related field as well as Certification in Infection Control (CIC) or Certified Professional in Healthcare Quality (CPHQ) is preferred. A robust understanding of ambulatory/clinic operations and leading teams to evaluate and improve clinical processes using Lean/Six Sigma tools is required. Knowledge and expertise of NC Department of Health, OSHA, CDC, CMS and other regulatory agencies are required. Excellent verbal and written communication skills as well as proficiency with Microsoft Office products are also required. Familiarity with the role of an FQHC in the community is desired. Bilingual (English/Spanish) candidates are desired but is not required. We offer a very competitive salary as well as an excellent benefits package.
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