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Front Desk Receptionist / Scheduler

Category

Administration

Organization:

Engelhard Medical Center - Ocracoke Health Center, Inc.

Location:

Engelhard, North Carolina • Hyde County

Date Needed:

June 11, 2024

Organization Website:

Type Of Position:

Full Time

Education Required:

High School / GED

Experience Required:

1-2 year(s)

Date Of Job Posting:

May 22, 2024

Job Description:

Ocracoke Health Center, Inc is a 501c3 organization committed to always providing excellent care to our community. We believe that medicine is an art as well as a science and are committed to delivering quality healthcare to the whole person. We partner with our patients and their families to provide a medical home that is respectful, compassionate, accessible, and comprehensive. We offer services including behavioral health, primary care, in-house pharmacies, pediatric care, migrant & seasonal farm workers, telemedicine, dental health, and MVP programs. The organization consists of three health centers in Ocracoke, Manteo, and Engelhard, NC.

Job Title: Front Desk Receptionist / Scheduler
Department: Administration
Immediate Supervisor Title: Clinic Manager

Our Engelhard Medical Center is looking for a Front Desk Receptionist / Scheduler. In this role, you will interact with patients, providers and other clinical staff.

Essential Job Responsibilities:

Handling medical records and confidential patient information according to HIPPA laws
Schedule appointments
Posting daily payments
Opening and Closing Daily duties: keeping schedule, printing charge slips, opening/closing front door, signage for holidays, etc.
Updating patient demographic and insurance information
Basic phone operations: transferring calls, taking messages, timely response to voicemails
Emphasizing high-quality patient care.
Participates in Quality Improvement efforts and activities.
What we offer:

$15 – $17 per hour, 40 hours per week, paid bi-weekly
100% employer paid benefits:
Medical, Dental, Vision
Short and Long Term Disability
Life Insurance
EAP (Employee Assistance Program)
401k with a 2% match
14 days of PTO and up to 40 hours of wellness leave per year
Consistent schedule of Monday – Friday, 8am – 5pm (office closed for lunch from 12pm – 1pm)
Small, yet growing non-profit organization!
Requirements
Requirements

Education: High school diploma or equivalent.
Experience: One year of experience in customer service or in a front desk capacity
Helpful but not required:

Experience in a health care environment
Knowledge of medical terminology and organization services
Knowledge of individual responsibilities to accurately direct callers
Experience with or the ability to learn our EMR (Electronic Medical Record) System – Athena
Bilingual English/Spanish Speaking, preferred
Similar Job Titles: Receptionist, Customer Service Representative, Front Desk Agent, Office Assistant, Administrative Assistant

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