Front Office Associate – Call Center (TEMPORARY) – Wilson Community Health Center

Position: Front Office Associate – Call Center (TEMPORARY) – Wilson Community Health Center
Location: Wilson, NC
Job Id: 479
# of Openings: 1
FRONT OFFICE ASSOCIATE – CALL CENTER (TEMPORARY) – WILSON COMMUNITY HEALTH CENTER

Wilson Community Health Center is hiring for a TEMPORARY Front Office Associate-Call Center to work in the Covid-19 Vaccine and Triage Hotline Call Center. This is a 40-hour workweek position, working Monday-Friday, 8-5pm. The length of this temporary position is tentatively 3-6 months.

This position supports the Mission, Values, and Vision of Carolina Family Health Centers, Inc. Under the direct supervision of the Chief Operating Officer, the Front Office Associate will serve the patient and the center by providing scheduling and registration services by phone in a courteous and professional manner.

Minimum Qualifications:
High school diploma or GED.
Bilingual in Spanish, is a plus.
Minimum one year of experience in a similar environment.
Must be detail oriented and organized, with the ability to multi-task.
Effective communication and interpersonal skills.
Team oriented.
Basic computer skills.
Familiarity with medical terminology is preferred, but not required.
Must pass the Carolina Family Health Centers, Inc. Spanish Interpreter Test, if bilingual.

Physical Requirements:
Majority of the time spent sitting, data entry, some walking, reaching, and minimal lifting.