Carolina Family Health Centers
Wilson, North Carolina • All Counties
February 28, 2021
High School / GED
February 01, 2021
FRONT OFFICE ASSOCIATE (BILINGUAL) (FLOATER) – WILSON COMMUNITY HEALTH CENTER
Wilson Community Health Center is hiring for a bilingual Front Office Associate-Medical. This position will be FLOATING between the Front Office and the Covid-19 Triage Hotline.
This position supports the Mission, Values, and Vision of Carolina Family Health Centers, Inc. Under the direct supervision of the Chief Operating Officer, the Front Office Associate will interact with our patients in a courteous and professional manner in person or by phone. The position will also serve the patient and the Center by providing scheduling, reception, registration, and exit services. During the time when working in the Covid-19 Triage Hotline call center, the position will answer calls, retrieve voicemail messages, assist the medical provider during triage with Spanish speaking callers, scan registration forms, and work the queue in the electronic health record system.
High school diploma or GED.
Bilingual in Spanish.
Minimum two years of experience in a similar environment.
Must be detail oriented and organized, with the ability to multi-task.
Effective communication and interpersonal skills.
Basic computer skills.
Familiarity with medical terminology is preferred, but not required.
Must pass the Carolina Family Health Centers, Inc. Spanish Interpreter Test.
Majority of the time spent sitting, data entry, some walking, reaching, and minimal lifting.
Click the button for community health center specific resources on billing and reimbursement, telehealth, clinical practice, human resources, special populations, childcare, funding opportunities, and state and federal resources.