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HCCN IT Project Manager



North Carolina Community Health Center Association


Raleigh, North Carolina • Wake County

Date Needed:

April 30, 2022

Organization Website:

Type Of Position:

Full Time

Education Required:


Experience Required:

3-5 year(s)

Date Of Job Posting:

March 29, 2022

Job Description:


The HCCN program within the North Carolina Community Health Center Association (NCCHCA) is a network of 35 participating community health centers in North Carolina that work together to use health information technology (health IT) to improve operational and clinical practices. The current goal for the HCCN program is to help health centers leverage health IT to increase participation in value-based care. This position will support IT activities of the HCCN and its participating health centers along with managing in-house IT needs of NCCHCA.

Minimum Qualifications

  • Holds a Bachelor’s or Associate’s degree in Computer Science, Information Technology, or a related field or equivalent experience
  • 2-3 years’ experience in healthcare IT
  • Professional certification in project management

Knowledge, Skills and Abilities

  • Knowledge and experience with healthcare applications including electronic medical records (EMR)
  • Detail oriented with the ability to manage multiple projects and priorities
  • Demonstrated ability to collaborate with multiple internal and external stakeholders
  • Great customer service, communication, and interpersonal skills
  • Experience with community health centers/Federally Qualified Health Centers (FQHCs), preferably employment in FQHCs is a plus

Supervisory Responsibilities


Essential Functions

  • Provide project management support for NCCHCA’s data platform, a cloud-based software solution that supports care management activities and reporting. Work with vendor on phased development and implementation of platform functionality. Serve as point of escalation to NCCHCA and health center users and work with the vendor’s support team on trouble-shooting production issues.
  • Lead data protection/security related HCCN program activities
  • Support the HCCN contracted vendor with implementation of EMR User Groups comprised of health center staff
  • Work with contracted IT managed services provider on supporting NCCHCA staff with general IT needs
  • Support all IT related projects within NCCHCA
  • Collaborate with the contracted website developer and NCCHCA staff to manage the NCCHCA website

Physical Demands

  • Consistently working at desk in front of computer monitor, significant typing and data entry, majority of the day is spent indoors and sitting

Work Environment

  • Typical office environment with occasional travel (10%) around the state to visit participating health centers or domestically for conferences

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