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Medical Director


Administration, Clinical


North Carolina Community Health Center Association


Raleigh, North Carolina • Wake County

Date Needed:

May 26, 2020

Organization Website:

Type Of Position:

Full Time

Education Required:


Experience Required:

5-10 year(s)

Date Of Job Posting:

May 05, 2020

Job Description:

Employment Status: Full-time (0.8 Primary Care Association; 0.2 onsite at a community health center)

The Medical Director will coordinate the medical programs of the North Carolina Community Health Center Association (NCCHCA), NCCHCA’s Health Center Controlled Network (HCCN), the Carolina Medical Home Network-Independent Practice Association (CMHN IPA), and the CMHN Accountable Care Organization (CMHN ACO). The Medical Director will provide technical assistance and arrange trainings for community health center clinicians and clinical support staff to ensure quality of care, improve health status outcomes and reduce health disparities to better position health centers for value-based care. The Medical Director will develop clear and continuous forms of communication with CHC clinicians, relevant federal, state, regional and university partners and facilitate collaborative relationships. This position will dedicate 0.8 FTE to administrative work and 0.2 FTE as a provider at a community health center.

Qualification Requirements (Skills)

  • Demonstrates leadership and coaching/facilitation skills
  • Demonstrates analytical, project management, and organizational skills
  • Demonstrates strong interpersonal, teamwork, communication, verbal and written skills
  • Demonstrates ability to engage in collaborative QI/PI efforts focusing on community, population and social welfare points of view

Minimum Qualifications (Degrees/Certificates)

  • MD or DO, DDS or DMD, or PharmD licensed to practice in North Carolina
  • Two years supervisory experience or in a leadership role

Knowledge, Skills and Abilities

  • Excellent written and oral communication skills
  • Self-directed, results oriented
  • Able to work in a team environment as team member and team leader
  • Experience with FQHCs, preferably employment in an FQHC or FQHC-Look Alike a plus
  • Knowledge of independent practice associations, accountable care organizations, and health center controlled networks
  • Must have access to an automobile, valid driver’s license, with appropriate liability insurance
  • Ability to travel out-of-town, by air, and overnight

Supervisory Responsibilities

Essential Functions

  • Provides oversight to the policies, procedures and protocols for the organization’s clinical care strategies
  • Coordinates medical programs of NCCHCA, HCCN, IPA, and ACO
  • Provides training and technical assistance to health centers in clinical areas
  • Monitors quality metrics of health centers and develops activities to assist health centers in improving quality of care, cost of care, and patient experience
  • Collaborates with other PCA staff to develop T/TA, quality improvement projects
  • Develops collaborative relationships with relevant organizations. Represents NCCHCA at various meetings with health centers and partners.
  • Maintains current knowledge of clinical guidelines, infection control, HIPAA, OSHA and other healthcare regulations
  • Assists health centers to develop standards of care
  • Drives standardization of care delivery processes and adoption of shared guidelines and standing orders to support clinical integration
  • Uses data to inform programming and training needs
  • Assesses the breadth of medical services provided at member health centers, and collaborates in the development of new programs and services
  • Participates in strategic planning/administrative decision making with senior management team
  • Oversees the development, writing, and implementation of clinical goals and objectives related to various grants
  • Maintains an environmental scan for emerging issues affecting health centers
  • Assists health centers to develop strong clinical policies, procedure and workflows
  • Performs other duties as assigned

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment or AV
  • Specific vision abilities required by this job include close vision requirements due to computer work and distant vision requirements
  • Light to moderate lifting is required
  • Ability to uphold the stress of traveling
  • Regular, predictable attendance is required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic)
  • Ability to work in a confined area
  • Ability to sit at a computer terminal for an extended period of time and drive long distances

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