North Carolina Community Health Center Association
Asheville, Charlotte, Raleigh-Durham, Fayetteville, Wilmington, North Carolina • Wake County
April 02, 2021
March 19, 2021
Regional Care Managers are needed for these locations: Asheville, Charlotte, Raleigh-Durham, Fayetteville, Wilmington. Please notate on resume which area you are applying for.
The Regional Account Manager (RAM) serves as the care management lead for the assigned region. The RAM is responsible for engaging health center leadership, multidisciplinary clinical and care management teams within health center practices to provide cost effective quality care of the assigned patient population while having direct oversight of the regional CMHN care management team. The RAM will lead the region through practice transformation strategies while mentoring, educating, and developing programs and processes within the health center practices and integrated care management staff. The RAM serves as the liaison for the assigned region and the network for care management activities. The RAM may work remotely within regions to cover the needs across the network. In addition, this position will support CMHN goals and objectives in meeting performance improvement targets for various initiatives, data analysis that supports care management, standardized plan of care expectations, and patient team development and perform other duties as assigned to support the development of the network.
Experience: Minimum of (5) five years of nursing experience in an ambulatory or acute care setting, home
health, or public health (FQHC Preferred) At least (3) years of leadership experience.
Additional skills required:
Excellent verbal communication skills. Must be able to work with changing priorities.
Requires excellent organizational, problem solving and critical thinking skills.
Must be able to interact with individuals of all cultures and levels of authority.
Requires the ability to maintain confidentiality.
Must be able to function as part of a team.
Additional skills preferred: Experience with electronic documentation systems.
Minimum Qualifications (Degrees/Certificates)
Bachelor’s Degree or better from an accredited School of Nursing with an unrestricted license to practice nursing in NC
Certified Case Manager (CCM) Preferred
Knowledge, skills and abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
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