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North Carolina Community Health Center Association names Crystal “Chris” Shank as the new President and Chief Executive Officer

Wednesday, April 29, 2020

For Immediate Releaseimage of new NCCHCA CEO, Chris Shank
Contact: LaShun Huntley, Board Chair, North Carolina Community Health Center Association
336-529-5691 (cell)

Winston-Salem, NC: On behalf of the NCCHCA Board of Directors, LaShun Huntley announces the appointment of Crystal Shank to the position of Chief Executive Officer. She took on the role of permanent CEO April 17, 2020.

“Chris is a familiar face to many through her current role as Vice President of Operations and Business Development and Interim CEO of NCCHCA.,” says Mr. Huntley.

“We are fortunate to have someone of Crystal Shank’s caliber and experience step up and lead NCCHCA. We are at a critical moment, and we need renewed leadership to successfully implement our strategy and take advantage of market opportunities ahead. Crystal’s ability to galvanize members to work together to build a strong organization will be a tremendous asset to NCCHCA.”

In her role as Vice President of Operations and Business Development, Crystal developed and enhanced revenue streams to increase overall revenue by 56% while maintaining high standards of integrity and corporate governance through strategic operations, plan development and execution.

In July 2019, Crystal stepped into the Interim CEO role after Ben Money, former President & CEO, announced he would be joining the North Carolina Department of Health and Human Services as Deputy Secretary for Health Services. In the Interim CEO role, Chris continued to lead the Business Development and Operations of NCCHCA to improve process implementation consistently and ultimately increase general revenues as well as grant revenues received by 45%. She has fostered a motivated workforce through the recruitment of critical leaders — including a Human Resource Strategist, Finance Director, and a Policy Director – as well as executing a staff reorganization that would fill vacancies.

Chris has also provided guidance and support to the Director of the Independent Practice Association and the Accountable Care Organization to assist member health centers facing value-based care with contracting support, organizational representation, and financial resources.

Chris was selected following a thorough national search process, which resulted in a field of exceptional candidates. Our board believes her history with Duke University Health Systems and NCCHCA and her commitment to learning, innovation, and unique mix of skills and leadership qualities position her for success in leading our organization forward.

The NCCHCA Board of Directors would like to congratulate Chris on her new role as President & CEO of the North Carolina Community Health Center Association.

NCCHCA members work together to build a strong reputation for North Carolina's federally qualified health centers.

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