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Licensed Clinical Social Worker

Category

Administration

Organization:

North Carolina Community Health Center Association

Location:

Raleigh, North Carolina • Wake County

Date Needed:

May 17, 2021

Organization Website:

Type Of Position:

Full Time

Education Required:

Master's

Experience Required:

3-5 year(s)

Date Of Job Posting:

April 13, 2021

Job Description:

Summary
The Licensed Clinical Social Worker conducts comprehensive member psychosocial assessments through root cause analysis and performs clinical intervention through the development of a care management treatment plan specific to each member with high level acuity needs. Manages members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability. Assess members to recommend activities and behavioral routines to meet the social and medical needs of members and their families. Provides support and/or intervention and assists members in understanding the implications and complexities of their current medical situation and/or overall personal care. In addition, this position will support NCCHCA goals and objectives in meeting performance improvement targets for various initiatives, data analysis that supports care management, standardized plan of care expectations, and patient team development and perform other duties as assigned to support the development of the network.

Qualification Requirements

Experience: Required 2+ years of experience in behavioral health management and/or acute behavioral health care setting focusing on outpatient/inpatient utilization, case management and discharge planning.

Additional skills required:

Excellent verbal communication skills. Must be able to work with changing priorities.

Requires excellent organizational, problem solving and critical thinking skills.

Must be able to interact with individuals of all cultures and levels of authority.

Requires the ability to maintain confidentiality.

Must be able to function as part of a team

Additional skills preferred: Experience with electronic documentation systems.

Minimum Qualifications (Degrees/Certificates)

Required A Master’s Degree in Social Work, Psychology, Counseling, Rehabilitation, or other relevant field that provides a foundation to receive a license as required of the position.

A license in one of the following is required: Required Other A master’s level independent or non-independent license is required OR an RN with a behavioral health background:

Required Licensed Clinical Social Worker (LCSW)

Required Licensed Clinical Mental Health Counselor (LCMHC)

Required Licensed Clinical Professional Counselor (LCPC)

Required Licensed Clinical Marriage & Family Therapist (LCMFT)

Required Licensed Clinical Psychologist (LCP)

Required Licensed Master Social Work (LMSW)

Knowledge, Skills and Abilities

  • Excellent and effective written and oral communication skills.
  • Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint use and e‐mail communication.
  • Ability to communicate clearly and succinctly.
  • Dependable, manages time well; efficient and organized.

Ability to produce accurate work; ability to perform multiple tasks in a proficient and timely manner

Supervisory Responsibilities

None

Essential Functions

  • Assesses, plans, implements, monitors and evaluates options and services to meet complex psychosocial health needs of inpatient and outpatient members.
  • Processes referrals to members of the patient engagement team (social work, behavioral health, community resource coordinators) and/or clinical team (pharmacy, pharmacy technician, patient coordinator) appropriately, accurately and timely according to established workflows
  • Conducts comprehensive member assessments through root cause analysis based on referred member’s needs and benefit plan eligibility, and performs clinical intervention through the development of a care management treatment plan specific to each member with high level acuity needs.
  • Manages members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability.
  • Works towards achievement of optimal clinical and resource outcomes.
  • Monitors and evaluates effectiveness of care plan and modifies plan as needed.
  • Supports member access to appropriate quality and cost-effective care.
  • Coordinates with internal and external resources to meet identified needs of the member’s care plan and collaborates with providers.
  • Acts as a liaison and member advocate between the patients/family, physician and facilities/agencies.
  • Provides clinical consultation to physicians, professional staff and other teams patients/supervisors to provide optimal quality patient care and effective operations.
  • Interacts continuously with patients, family, physician(s), and other resources to determine appropriate behavioral action needed to address medical needs.
  • Reviews benefits options, researches community resources, trains/creates behavioral routines and enables members to be active participants in their own healthcare.
  • Ensures members are engaging with their PCP to complete their care management treatment plan or preventive care services.
  • Assists in obtaining benefits for members through community resources when benefits are exhausted or not available.

 

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