Directs the organization’s financial planning and accounting practices. Serves as the focal point for all financial operations for the health center’s health care activities. Develops and executes financial policies and procedures. Directly accountable for the functions of the general ledger, payroll, accounts payable, accounts receivable, grants accounting, budget preparation, logistics functions, information management systems and operations as may be necessary.

Director Multi Specialty Clinic

About CommWell Health

CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.

Benefits:

Medical, dental, and vision insurance

401k matching

PTO accruals, 11 paid holidays, and Emergency pay

Employee Assistance Program

Why Should You Apply?

Reason 1: Positive work/life balance

Reason 2: Serve the rural/underserved populations

Reason 3: Competitive pay/benefits package

Reason 4: Opportunities for job advancement and on-the-job-training

Requirements:

• 2 year / Associate Degree in Nursing or other medical field from a state accredited school (preferred)

• Bachelor’s Degree (or actively pursuing) in Health Administration, Business Administration, or related health care field. (Preferred)

• Minimum ten (10) years of direct patient care experience as a healthcare professional including supervisory experience.

• An equivalent combination of related education and experience may be considered. • Minimum ten (10) years of direct patient care experience as a healthcare professional including supervisory experience.

• An equivalent combination of related education and experience may be considered.

• BLS Certificate from American Red Cross or American Heart Association

• Registered Nurse (RN) with current NC license (If applicable)

• Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges

Responsibilities:

Responsible for daily operations at the Four Oaks Multi Specialty Clinic: Medical, OB, FP, Peds, Dental, BHS, Lab. Accountable daily for high level of patient access, Eagle Excellence, and for providing clinical and operational leadership. Serve as expert educator on electronic health record. Participates as a member of the Patient Centered Health Home (PCHH) Care Team.

APPLY TODAY AT: https://www.commwellhealth.org/careers/

**Job Summary:**
We are seeking a Chief Finance Officer to oversee all financial aspects of our organization. The CFO will be responsible for financial planning, budgeting, cash flow management, financial analysis, and risk management. This role will play a key part in strategic decision-making and ensuring the financial health and stability of the company.

**Qualifications:**
– Bachelor’s degree in Finance, Accounting, Economics, or related field (Master’s degree preferred)
– Proven work experience as a CFO, Finance Officer, or similar role
– Strong leadership and management skills
– Excellent knowledge of financial regulations, accounting practices, and financial software
– Exceptional analytical and problem-solving abilities
– Effective communication and interpersonal skills
– Strategic thinking and decision-making capabilities

**Responsibilities:**
– Develop and implement financial strategies, plans, and policies
– Manage and monitor all financial operations of the company
– Provide financial insights to support business decisions
– Ensure compliance with financial regulations and standards
– Oversee budgeting, forecasting, and cash flow management
– Conduct financial analysis and risk assessments
– Collaborate with other department heads to drive financial performance
– Report financial results to the executive team and stakeholders
– Lead and develop the finance team

**Additional Requirements:**
– CPA or CFA certification is a plus
– Experience in non profit healthcare
– Proven track record of driving financial growth and profitability
– Ability to work well under pressure and meet tight deadlines

Nurse Manager (RN)
Are you passionate about helping the underserved while mentoring and building a high performing clinical support team?

Western North Carolina Community Health Services (WNCCHS) provides patient centered, team-based primary care to residents of Western North Carolina. We are looking for a full-time, 40 hour per week, RN to join our growing team!

The Nurse Manager will be responsible for leading, mentoring, and coaching a clinical team. They will work closely with the Health Center Director (HCD) to ensure that all clinical operations are running smoothly and efficiently within their team. These services are needed at our primary location Minnie Jones Health Center, 257 Biltmore Ave, Asheville, NC 28801.

WNCCHS is committed to providing you with the support you need. We recognize the hard work and initiative of our nurses. Nurse Managers are eligible for a quarterly bonus up to $800 by meeting or exceeding quality measures.

RESPONSIBILITIES:
Supervises, evaluates, motivates, coaches, guides, mentors, and regularly provides performance feedback to assigned clinical staff.
Interfaces with patients and families to ensure that care provided is consistent with expectations and customer service goals.
In collaboration with HCD, participates in the hiring, training and orientation of all new medical assistants and nursing staff and works to develop each staff member in a positive way, leading by example.
Promotes education for patients, patient families and the community; participates in direct patient care activities as a strategy for role modeling to staff or assessing current operations, leads problem solving and support for team members, feedback, active listening, and conflict resolution.
Recommends changes to improve quality and delivery of care. Seeks staff input and develops and implements processes to enhance clinic operations and improve efficiency.
Identifies clinical operational needs, manages all clinical equipment and supply needs. Audits supplies to ensure all supplies are not expired.
Assesses the environment of care and makes recommendations to ensure optimal patient comfort, safety, and compliance with regulatory bodies (OSHA, HRSA (Health Resources and Services Administration), etc.).
Serves in a clinical capacity to back up float nurses during times of short staffing. May perform patient visits and conduct phone triage.
Maintains close communication with providers in assigned pods to understand and ensure their needs are met by support staff or to resolve individual patient issues proactively.
Evaluates changes in clinical support needed daily and responds by shifting resources when necessary.
Works closely with Clinical Educator to discuss areas in which assigned staff need additional training and mentoring.
Serves as a staff and patient advocate to ensure optimal patient care.
Collaborates with the HCD (Health Center Director) to plan, schedule and organize work for clinical support staff ensuring proper distribution and delegation of work and efficient utilization of staff, space, and facility.
Oversees medical assistant workflows within assigned pods and takes action to identify and resolve any exceptions.
Monitors clinical quality measures for assigned pods and works with medical assistants to ensure targets are met.
Oversees staff competencies for laboratory point of care testing in assigned pods, ensuring compliance with procedures and all regulations.
Promotes a culture of safety by ensuring compliance with established policies and procedures, holding safety huddles, and following high reliability principles.
Shares medical assistant weekly schedule and organizes cross-coverage when needed.
Cultivates exemplary customer service throughout the organization using AIDET principles and coaches staff to utilize AIDET as part of their daily interactions.
QUALIFICATIONS:
Minimum of 3 years of experience in clinical operations and management
Strong leadership and communication skills
Excellent organizational and time management skills
Ability to work well under pressure and manage multiple tasks and priorities
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office programs
Preferred Qualifications:
Certification in clinical management preferred
Minimum of two (2) years’ experience in an outpatient setting.
Expert knowledge of ambulatory, medical office operations.
Familiarity with role of FQHC in the community.
REQUIREMENTS:
Experience- Three years of nursing experience is required
Education- Bachelor’s degree in nursing is required
Licensure/certification- Registered Nurse (RN) licensure in the state of North Carolina, BLS certification
Training- Satisfactory completion of educational program of clinical rotations
WORK/ BENEFITS:
Competitive health plans for employees and dependents including Medical, Dental, Vision, and Telehealth
Ten (10) Paid Holidays
Two (2) Floating Holidays
Accrued PTO (total of 156 hrs. 1st year)
No weekends, or holiday work required
Employee Assistance Network
Free Parking
FINANCIAL WELL-BEING BENEFITS:
403b Retirement Savings with Match
Employer Paid Short/Long Term Disability Insurance and Life Insurance
HRSA and Public Non-Profit Student Loan Forgiveness
CAREER GROWTH BENEFITS:
Monthly Staff Meetings and Training
Relias Learning Management System (LMS)
Continued Medical Education (CME) & Continuing Education (CEU)
Leadership Academy
EPIC Electronic Health Records (EHR)
Supportive of Diversity, Equity, and Inclusion.

Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Chief Human Resource Officer (CHRO)

With an announced retirement, Western North Carolina Community Health Services (WNCCHS) is searching for its next Chief Human Resource Officer (CHRO).
WNCCHS is a Federally Qualified Health Center (FQHC) that provides comprehensive medical, dental, and behavioral health services to approximately 14,000 patients in Western North Carolina. We are a private, non-profit organization with our primary health center in Asheville and two locations in Buncombe and McDowell counties, as well as a mobile clinic.
We are committed to providing affordable and accessible health care to all by offering sliding fee scale discounts and discounted pharmacy services. We also address social determinants of health through a variety of programs and, from our roots, offer comprehensive HIV care and LGBTQ+ services.
CHRO will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy. Explores trends in human resources to enhance the employee experience, meet evolving organizational needs and create innovative programs. CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, stakeholders, and the board of directors.
KEY RESPONSIBILITIES- Includes but not limited to the following:
1. Establish and implement HR efforts that effectively communicate and support the company’s mission and strategic vision.
2. Builds and develops the teams and technology resources to facilitate regulatory compliance, recordkeeping, and analysis of workforce metrics.
3. Collaborates with senior leadership to develop comprehensive workforce recruiting and retention plans to meet the needs of the organization’s strategic goals.
4. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
5. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
6. Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
7. Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
8. Conducts research and maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to management.
9. Manages HR function for all credentialing, privileging, peer review and competency files for employees.
10. Works with finance ensuring that payroll is processed in a timely manner for employees and maintains all records. Including all benefits payments to vendors.
11. Facilitates professional development, training, and certification activities as identified for staff.
12. Organizes company events, activities, celebrations, and discussions to encourage employee engagement.
13. Demonstrates pride in the organization.
14. Participates in professional development activities.
15. Develops positive relationships with, staff, management, vendor partners and community resources.
16. Performs other work-related duties as required.
17. Maintain strict confidentiality and adheres to all HIPAA guidelines.
18. Participate in mandatory in-services, drills, staff meetings and other trainings.
19. Perform duties in a prioritized, organized, and orderly manner to maximize efficiency and productivity.
20. Facilitate the maintenance of a clean, neat, and well-organized work area.
21. Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.
22. Support current incentive, regulatory, and certification requirements (such as PCMH and UDS) through documentation, participation in initiatives, and other activities as directed.
QUALIFICATIONS:
Education:
• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field required.
• Master’s degree preferred.

Certification/Licensure:
• SHRM-CP, SHRM-SCP, PHR or SPHR preferred.
• Full unrestricted driver’s license.

Experience
• Experience in healthcare, specifically within a FQHC highly preferred.
• Previous experience with healthcare credentialling and ensuring credentialling guidelines are maintained throughout the organization.
• Bilingual in English and Spanish and/or Russian preferred

WORK/LIFE BENEFITS
• Competitive health plans for employees and dependents including medical, dental, vision, and telehealth
• Two (2) Floating Holidays
• Ten (10) Paid Holidays
• Accrued PTO (total of 156 hours in 1st year)
• No weekends, or holiday work required
• Employee Assistance Network

FINANCIAL WELL-BEING BENEFITS
• 403b Retirement Savings with Match
• Employer-Paid Short/Long Term Disability Insurance and Life Insurance
• HRSA (Health Resources and Services Administration) and Public Non-Profit Student Loan Forgiveness

CAREER GROWTH BENEFITS
• Monthly staff meetings and training
• Relias Learning Management System
• Continued Medical Education (CME) & Continuing Education (CEU)
• EAN Leadership Academy

Supportive of Diversity, Equity, and Inclusion.
Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.