Clinical
NeighborHealth Center
Raleigh, North Carolina • Wake County
May 27, 2025
Full Time
Master's
1-2 year(s)
May 21, 2025
Position Summary
As a member of the Care Team, the Behavioral Health Consultant (BHC) will provide support and mental health services to the NHC patient population. BHC will provide community resources and coordinate referrals as indicated.
Principal Duties and Responsibilities
1. Provide on-demand in-person integrated care consults to a diverse patient population in a fast-paced health center setting in collaboration with medical care team. Population can include pediatrics, family practice, geriatrics and/or prenatal patients. Consults provided from a biopsychosocial-spiritual framework. Services include screenings, support, brief interventions, and referrals as deemed appropriate.
2. Provide traditional counseling services and support to patients and family members.
3. Provide psychoeducational information as appropriate for patients and/or family members or accompanying caregivers
4. Contribute to the growth of the behavioral health department at NHC
5. Develop and maintain familiarity with related psychopharmacology
6. Collaborate alongside behavioral health team to ensure holistic health care and support of medical team
7. Provide training to staff as needed
8. Remain current and knowledgeable about local and regional resources for mental health and substance abuse treatment, developing collaborative relationships where possible
9. Participate in outreach educational activities in the community as needed
10. Maintain a regular schedule and caseload at assigned clinic in collaboration with treatment team
11. Participate in quality improvement projects as assigned
12. Participate in all meetings and trainings as assigned
Compliance and Documentation
1. Thoroughly, accurately, and promptly document all services rendered in the electronic medical record for every patient.
2. Be knowledgeable of and in compliance with CLIA, OSHA, HIPAA, and HRSA regulations for safety, infection control, equipment operation, confidentiality, and other applicable areas (e.g., patient identification and standard precautions).
3. Participate in proficiency testing as required by NHC or departmental policy to ensure that proper standards of care are being maintained.
Required Skills or Abilities*
1. Able to work as a member of a multidisciplinary care team.
2. Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and temperaments represented among NHC staff and patients, treating others with kindness and professionalism in all they do.
3. Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to detail in all work matters, and a willingness to learn from others.
4. An ability to work independently, take initiative, and set priorities in accordance with the clinic’s needs and mission.
5. Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or locations.
6. Ability to read, write, speak, and comprehend English fluently with adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers.
7. Conscientious of departmental and organizational policies and procedures, and able to embrace and personify the mission of NHC.
8. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
9. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
10. Ability to read, write, speak, and comprehend English fluently.
11. Ability to use a computer in a Windows environment and proficient in MS Word, Outlook, Excel, Internet tools with keyboarding skills of 45 wpm.
Required Knowledge, Experience, or Licensure/Registration
1. Master’s Degree or PhD/PsyD in related Behavioral Health Field.
2. Current North Carolina LCSW(A), LMFT(A), or LCMHC(A) License or Licensed Psychologist in good standing.
3. Current CPR Certification.
4. HIPPA Compliance.
5. Ability to work onsite Mondays through Fridays from 8am to 5pm; to work remotely with secure Internet connection.
6. Bilingual ability preferred.
7. Experience in integrated care setting preferred.
8. Good physical stamina and an ability to stand most of the day.
9. Vaccines as required.
Western NC health centers have stepped up to provide incredible service to their communities, acting immediately after the storm to re-open sites, deliver supplies, and volunteer in shelters, public housing complexes, and senior living centers, bringing care to their most vulnerable neighbors. Now it’s our turn to support these health care heroes and help them rebuild their communities: