Summary
The North Carolina Community Health Center Association is a membership association of community health centers (federally qualified health centers and federally qualified health center look-alikes) in North Carolina. NCCHCA’s mission is to promote and support patient-governed community health care organizations and the populations they serve. We support health centers through training and technical assistance, resource development, advocacy, and development of shared services.
Community health centers provide patients with an integrated care experience, with access to an array of services including primary care, behavioral health, oral health, and enabling services. Integrated behavioral health care blends care into one setting for medical conditions and related behavioral health factors that affect health and well-being. Integrated behavioral health care, a part of “whole-person care,” is a rapidly emerging shift in the practice of high-quality health care. NCCHCA is growing our capacity to support health centers in increasing and sustaining their integrated behavioral health services.
The Behavioral Health Coordinator will coordinate NCCHCA’s behavioral health programming. This position will:
Training and Technical Assistance
- Coordinate and monitor an array of training and technical assistance services for NC health center staff and providers related to behavioral health, including organizing training, developing agendas and sessions for conferences, providing individual consultation to health centers, and securing subject matter experts as trainers
- Lead the NCCHCA Behavioral Health Workgroup, a peer learning group made up of behavioral health providers and program administrators at NC FQHCs
- Develop and maintain expertise in policies affecting the provision of behavioral health services at community health centers
Coordinate Funding Opportunities
- Identify opportunities for NCCHCA and health centers to acquire additional resources to support integration of behavioral health and primary care
- Coordinate funding opportunities for health centers to grow or strengthen their behavioral health services
- Provide health centers with information and training to support meeting grant deliverables for current grant funded behavioral health projects
- Provide ongoing monitoring and support for health centers participating in current grant funded behavioral health projects
- Work with colleagues to coordinate the collection of program and finance data to fulfill grant deliverables
- Maintain relationships with grant funders to facilitate contracting and reporting
- Complete internal and grant reports as required
- Collaboration with NCCHCA team members on new funding proposals
Other Support
- Provide consultation to NCCHCA colleagues and programs on integration of behavioral health into existing or planned programming
- Provide support to the Carolina Medical Home Network team on initiatives related to behavioral health
- Identify opportunities for partnership to bring additional resources or expertise to NCCHCA and CHCs
- Represent NCCHCA in meetings with various governmental agencies, statewide advocacy groups and the public
- Other duties as assigned
Minimum Qualifications
- Bachelor’s degree in health-related field
- Experience working in or supporting integrated primary care/behavioral health settings
- 3 years’ experience coordinating training and technical assistance, direct service, or grant programs
Preferred Qualification
- Experience working as a Behavioral Health Clinician, Qualified Mental Health Professional, Peer Support Specialist, Community Health Worker focused on behavioral health, or another related role
- Experience serving Community Health Centers, safety-net primary care providers, and non-profit boards is preferred
License/Certification:
- Driver’s License (Required)
Knowledge, Skills and Abilities
- Work requires considerable knowledge of mental health and substance use conditions, as well as prevention and treatment system and landscape
- Work requires considerable knowledge of integrated primary care and behavioral health services
- Excellent oral and written communication and interpersonal skills
- Ability to solve problems by gathering and analyzing information
- A working knowledge of federal and state standards related to mental health and substance use services as well as regulating body standards
- Ability to facilitate board committees and workgroups
- Demonstrated ability to work as a team member and work effectively with diverse populations
- Proven ability to think strategically and plan effectively; detailed and results-oriented while managing multiple tasks against deadlines.
Supervisory Responsibilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is:
- Regularly required to stand, sit; talk, hear, and use hands and fingers to handle or feel; and reach with hands and arms to operate a computer and telephone keyboard, and to reach, stoop or kneel
- Specific vision abilities required by this job include close vision requirements due to computer work
- Light to moderate lifting is required such as occasionally lifting office products and supplies, up to 20 pounds
- Ability to uphold the stress of traveling
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate
Work Environment
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Level of noise typical for the work environment of this job is Moderate – less than 85 decibels (business office with computers and printers and traffic within the receptionist area)
- Ability to work in a confined area
- Ability to sit at a computer terminal for an extended period of time
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
