The Executive Director is responsible for the overall management, leadership, and development of HSHP following the policies and procedures approved by the Board of Directors. This position functions as the primary advisor to the Board regarding all administrative activities of the organization. The Executive Director is responsible for ensuring efficient, high-quality care within regulatory and legal requirements and for maintaining optimal employee standards. The Executive Director ensures that administrative activities support the organization’s financial viability. The Executive Director must function effectively in a rural setting with communities that are close-knit and have strong family ties. Methods utilized in urban settings must be tempered for this fact.

Utilizes the nursing process including: assessment, planning, implementation evaluation and recording of patient care and patient education. Provides support to providers by anticipating needs and providing assistance in the provision of care. Coordinates services with other members of the health-care team, internal and external, to provide complex patient care. Answers or returns phone calls. Provides onsite and telephone triage. Assist with the check in process when needed. Practices within the scope of the North Carolina Nurse Practice Act and Piedmont Health Services’ policies, procedures, and standards. Hires, supervises and coordinates the orientation of new staff. Performs staff evaluations and develops Performance Improvement Plans as needed. Evaluates and coordinates ongoing training. Participates in conflict resolution. Works with management team to address center flow and operations. Maintains inventory of supplies and medications and orders as needed. Ensures all quality assurance measures are achieved. Assure adequate clinical support staffing. Provides leadership and models professional behavior to the staff.

Are you a visionary leader with a passion for making a difference in rural healthcare? Ocracoke Health Center, Inc., a Federally Qualified Health Center (FQHC) located in the beautiful and vibrant Eastern North Carolina, is on the hunt for a dynamic, energetic, and forward-thinking Chief Executive Officer (CEO) to take the helm of our growing organization! If you’re ready to lead a team of dedicated professionals, shape the future of community health, and have some fun along the way, this is the role for you!

About Us: Ocracoke Health Center, Inc. is a tight-knit organization with a big heart, serving three health centers: Ocracoke Health Center, Engelhard Medical Center, and Manteo Community Health Center. We’ve been committed to providing quality healthcare to our community since the 80s and earned our FQHC status in 2013. With 46 talented employees and an exciting future ahead, we’re ready for a CEO who shares our passion for patient-centered care and community wellness.

What You’ll Do:
As our CEO, you’ll be the driving force behind the health center’s operations and strategic vision. You’ll have the unique opportunity to work closely with our dedicated team, the Board of Directors, and community partners to ensure we continue to provide top-notch care to the communities we serve.

Lead the day-to-day operations of the community health center, ensuring efficient and effective delivery of healthcare services.
Develop and implement strategic initiatives to improve patient care, organizational growth, and operational efficiency.
Work closely with the Board of Directors and other Key Leaders to establish long-term goals and business plans.
Foster a positive organizational culture that emphasizes teamwork, excellence, and patient-centered care.
Oversee financial management, ensuring the center operates within budget and achieves financial sustainability.
Build strong relationships with community stakeholders, including healthcare providers, government agencies, and local organizations.
Ensure compliance with all federal, state, and local regulations, including healthcare laws, accreditation standards, and grant requirements.
Serve as the primary spokesperson for the center, representing its mission and values to the community and external partners.

What We’re Looking For:
A CEO who is a true leader – someone who can inspire, innovate, and uphold high standards of excellence. Here’s what we’re after:
Graduate degree in health care administration or business administration, or combination of experience/education/certification.
Five years of experience in healthcare administration
Proven experience in a senior leadership role
Comprehensive knowledge of healthcare regulations, including HIPAA, Medicare, and Medicaid.

A Few More Things… You’ll be based primarily out of our Engelhard Medical Center in Engelhard, NC, and will need to be within a reasonable commuting distance (don’t worry, we’ll help with relocation!). You’ll also be traveling to our other centers in Manteo and Ocracoke, so get ready for some beautiful coastal adventures along the way!

Perks of the Job:
Medical, Dental, Vision insurance
Short & Term Disability, Life Insurance, Employee Assistance Program
403b retirement plan, with a 2% match
Relocation Assistance for the right candidate

Job Title: Chief Revenue Officer (CRO)
Department: Finance
Reports to: Chief Executive Officer
Organization: United Health Centers (FQHC)
Location: Winston Salem, NC
FLSA: Exempt
About United Health Centers:
United Health Centers is a Federally Qualified Health Center committed to providing comprehensive, high-quality healthcare services to underserved communities. We strive to enhance the well-being of our patients through accessible, culturally sensitive care.
Position Summary:
The Chief Revenue Officer (CRO) will play a pivotal role in optimizing revenue generation and enhancing financial performance across the organization. Reporting directly to the CEO, the CRO will oversee revenue cycle management, provider credentialing, and the identification of new and increased revenue opportunities. This role requires close collaboration with the CFO, COO, Chief Medical Officer, and other executive leaders to implement policies and procedures that drive financial growth. Additionally, the Chief Revenue officer’s (CRO) role is to ensure sustained growth and financial success for a company. This dynamic position demands strong leadership, strategic thinking abilities, and a deep understanding of sales, marketing, and business strategies.
CROs are not just focused on short-term gains but on establishing sustainable revenue streams and relationships with clients for long-term success. Despite the challenges that CROs face, they can leverage these hurdles as opportunities for innovation and growth.
Key Responsibilities:
1. Revenue Cycle Management:
– Oversee all aspects of the revenue cycle, from patient registration to final payment.
– Implement best practices in billing, coding, collections, and reimbursement.
– Ensure compliance with federal, state, and local regulations.
– Analyze revenue cycle processes to identify and rectify inefficiencies.
– Utilize revenue cycle management software to track performance and improve outcomes.
2. Provider Credentialing:
– Manage the credentialing process for all healthcare providers.
– Ensure timely enrollment with all relevant payers and insurance networks.
– Maintain up-to-date records of provider certifications and licenses.
– Collaborate with the medical staff to streamline credentialing workflows.
3. Identify New Revenue Opportunities:
– Conduct market analyses to discover new services or programs that can generate revenue.
– Explore partnerships, grants, and funding opportunities aligned with the organization’s mission.
– Develop business plans for new initiatives, including projected ROI.
4. Enhance Existing Revenue Streams:
– Evaluate current services to identify opportunities for increased revenue.
– Implement strategies to improve patient volume and service utilization.
– Optimize payer mix and negotiate favorable contracts with insurers.
5. Policy and Procedure Implementation:
– Lead the development and execution of policies that enhance revenue generation.
– Collaborate with executive leadership to align policies with organizational goals.
– Ensure staff training and compliance with new procedures.
6. Collaboration with Executive Leadership:
– Work closely with the CFO, COO, Chief Medical Officer, and CEO.
– Participate in strategic planning sessions.
– Provide insights and recommendations on financial matters affecting revenue.
7. Key Performance Indicators (KPIs) Tracking and Reporting:
– Establish KPIs related to revenue performance (e.g., days in A/R, denial rates).
– Develop dashboards and regular reports for executive review.
– Use data analytics to drive decision-making and process improvements.
Qualifications:
– Education: Bachelor’s degree in Business Administration, Finance, Healthcare Administration, or related field; Master’s degree preferred.
– Experience: Minimum of 7-10 years in revenue cycle management within a healthcare setting, preferably in an FQHC.
– Leadership: Proven experience in a senior leadership role with a track record of improving revenue performance.
– Knowledge:
– In-depth understanding of healthcare billing, coding, and reimbursement.
– Familiarity with provider credentialing processes.
– Comprehensive knowledge of healthcare regulations, including HIPAA, Medicare, and Medicaid.
Skills and Abilities:
– Strategic Thinking: Ability to develop and implement effective revenue strategies.
– Analytical Skills: Proficient in data analysis and interpretation.
– Communication: Excellent verbal and written communication skills.
– Collaboration: Strong interpersonal skills with the ability to work across departments.
– Technology Proficiency: Experience with revenue cycle management systems and EHRs.
– Problem-Solving: Aptitude for identifying issues and developing effective solutions.

Position Summary
NeighborHealth Center (NHC) is seeking to hire a dedicated Director of Development to help set the direction and ensure the longevity of NHC. The Director of Development will report to the Chief Executive Officer (CEO). The Director of Development is responsible for the comprehensive planning, implementation, management, and oversight of all fundraising, communications, marketing, and community relations activities. The Director of Development will lead a collaborative effort charged with the management of day-to-day fundraising and communications and providing a dynamic integrated program. The Director of Development will oversee the development staff.

This is an FT-exempt position.
Principal Duties and Responsibilities*
1. Plans, implements, and manages the development/communications/marketing program designed to meet the strategic plan’s goals and objectives.
2. Works with the CEO to execute and facilitate fundraising and communications strategies.
3. Serves as the primary staff liaison with the board committees and volunteer fundraising committees and as a resource to the CEO on all matters related to fundraising and communications.
4. Partners with the CEO and volunteers to identify, cultivate, and solicit potential significant donors to help meet NHC’s funding goals.
5. Creates the annual department budget and long-term strategic development and communication plans.
6. Establishes and implements an annual calendar of fundraising and communications activities.
7. Directs the writing of funding proposals, grants, direct-mail letters, the annual report, special event materials, and other fundraising support documentation.
8. Oversees the stewardship, gift accounting, and reporting functions, ensuring that all donors receive personal and timely acknowledgment of their gifts. Oversees the management of the donor database.
9. Oversees the incorporation of policies and procedures, mission, and vision in all development/communications plans.
10. With the CEO, develops annual revenue goals and plans to diversify and increase the organizational budget through a comprehensive development strategy to include foundation and individual donors (major donors, smaller-level donors, online, etc.), as well as other appropriate sources.
11. Leads and engages the senior management team in developing effective messages for new and broader donor audiences.
12. Prepare development reports, including plans, accomplishments, and challenges for Executive Leadership and Board meetings.
13. Oversees the development staff.

Required Skills or Abilities*
1. Clearly communicate the “mission,” ensuring everyone works toward the same goals.
2. Create a positive environment where two-way communication and strong trust are established.
3. Understand safety policies and actively promote safe practices in the workplace.
4. Maintain constructive relationships and demonstrate respect for everyone contacted.
5. Deal constructively with conflict and focus on the situation, issue, or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly and actively promoting and gaining cooperation from others.
6. Accurately provide and receive information in oral and written communications. Consistently provide ideas, opinions, or information articulate and professionally. Actively listen to others and demonstrate understanding of other points of view.
7. Willingness and ability to adjust to changing conditions or priorities.
8. Take the initiative to identify and act on problems, leading by example. Consistently make decisions that resolve problems.
9. Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel with keyboarding skills of at least 45 wpm.
10. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
11. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.

Required Knowledge, Experience, or Licensure/Registration
1. A bachelor’s degree is required, with a preferred emphasis in fundraising, marketing, public relations, or business. A master’s degree is preferred.
2. A minimum of five years of work experience demonstrating competency in comprehensive development programs, community relations, and communications/marketing.
3. Minimum five years of work experience in overseeing and leading other staff.
4. Knowledge of fundraising, including development planning, annual giving, and major gift cultivation and solicitation.
5. Proven record of raising $750,000-plus annually.
6. Experience in grant research, writing, and reporting.
7. Experience in various giving campaigns, including events, direct mail, social media, and planned giving.
8. Knowledge of communications planning, social media, and public relations.
9. Excellent interpersonal, management, verbal, and written communication skills.
10. Knowledge of budget development, administration, and staff management.
11. Ability to work onsite and remotely Mondays through Fridays during the hours of 8am to 5pm with occasional hours outside this time frame.
12. Ability to work remotely via a home office with access to a secure internet connection.
13. Ability to read, write, speak, and comprehend English fluently.

Physical requirements of the Job*
Sitting or standing (often for prolonged periods)
Carrying or lifting objects up to 20 pounds

Directs the organization’s financial planning and accounting practices. Serves as the focal point for all financial operations for the health center’s health care activities. Develops and executes financial policies and procedures. Directly accountable for the functions of the general ledger, payroll, accounts payable, accounts receivable, grants accounting, budget preparation, logistics functions, information management systems and operations as may be necessary.

Director Multi Specialty Clinic

About CommWell Health

CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.

Benefits:

Medical, dental, and vision insurance

401k matching

PTO accruals, 11 paid holidays, and Emergency pay

Employee Assistance Program

Why Should You Apply?

Reason 1: Positive work/life balance

Reason 2: Serve the rural/underserved populations

Reason 3: Competitive pay/benefits package

Reason 4: Opportunities for job advancement and on-the-job-training

Requirements:

• 2 year / Associate Degree in Nursing or other medical field from a state accredited school (preferred)

• Bachelor’s Degree (or actively pursuing) in Health Administration, Business Administration, or related health care field. (Preferred)

• Minimum ten (10) years of direct patient care experience as a healthcare professional including supervisory experience.

• An equivalent combination of related education and experience may be considered. • Minimum ten (10) years of direct patient care experience as a healthcare professional including supervisory experience.

• An equivalent combination of related education and experience may be considered.

• BLS Certificate from American Red Cross or American Heart Association

• Registered Nurse (RN) with current NC license (If applicable)

• Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges

Responsibilities:

Responsible for daily operations at the Four Oaks Multi Specialty Clinic: Medical, OB, FP, Peds, Dental, BHS, Lab. Accountable daily for high level of patient access, Eagle Excellence, and for providing clinical and operational leadership. Serve as expert educator on electronic health record. Participates as a member of the Patient Centered Health Home (PCHH) Care Team.

APPLY TODAY AT: https://www.commwellhealth.org/careers/

**Job Summary:**
We are seeking a Chief Finance Officer to oversee all financial aspects of our organization. The CFO will be responsible for financial planning, budgeting, cash flow management, financial analysis, and risk management. This role will play a key part in strategic decision-making and ensuring the financial health and stability of the company.

**Qualifications:**
– Bachelor’s degree in Finance, Accounting, Economics, or related field (Master’s degree preferred)
– Proven work experience as a CFO, Finance Officer, or similar role
– Strong leadership and management skills
– Excellent knowledge of financial regulations, accounting practices, and financial software
– Exceptional analytical and problem-solving abilities
– Effective communication and interpersonal skills
– Strategic thinking and decision-making capabilities

**Responsibilities:**
– Develop and implement financial strategies, plans, and policies
– Manage and monitor all financial operations of the company
– Provide financial insights to support business decisions
– Ensure compliance with financial regulations and standards
– Oversee budgeting, forecasting, and cash flow management
– Conduct financial analysis and risk assessments
– Collaborate with other department heads to drive financial performance
– Report financial results to the executive team and stakeholders
– Lead and develop the finance team

**Additional Requirements:**
– CPA or CFA certification is a plus
– Experience in non profit healthcare
– Proven track record of driving financial growth and profitability
– Ability to work well under pressure and meet tight deadlines

Division: Administration
Department: Finance
Position Title: Chief Financial Officer
Report To: Chief Executive Director
FLSA: Exempt

Population Served: United Health Centers (UHC)will provide open access, community-oriented primary care of the highest quality to all residents, migrants and seasonal farmworkers, as well as, visitors of Forsyth County and surrounding counties, regardless of their ability to pay.

Position Summary: Under the general direction of the Chief Executive Officer, the Chief Financial Officer (CFO) will oversee all operations in connection with financial matters, including accounts receivable and payable, payroll and auditing, general ledger, and management information systems. The CFO will develop and initiate systems, policies, and procedures for transacting financial matters and ensure that the financial system is accurate, efficient, and in accordance with professional practices and governmental regulations. Analysis of cost as pertains to managed care. Has ultimate responsibility for all fiscal functions of the corporation and serves as a key member of the executive leadership team.

Job Duties
Develops the organization’s short and long-term strategies and evaluates past financial performance. Establishes and maintains operating budgets and regularly reports on actual or forecasted revenues, profits, or losses. Oversees operations of the accounting, tax, and/or financial reporting functions to ensure compliance with regulatory compliance (including GAAP, FASB, or SEC mandates). Manages the organization’s cash flow and oversees investment activity.

Experience and Education
Leads and directs the work of other employees. Supervision is often provided through a team of subordinate managers and directors. Responsible for personnel actions in conjunction with HR, including hiring, performance management, and termination. Responsible for aligning departmental strategy or direction with the overall goals of the organization. Develops policies, practices, and procedures that have a significant impact on the organization. May require a master’s degree and 15 or more years of experience.
Competencies
Ability to develop and mentor others. Leadership skills. Ability to drive strategic direction. Oral and written communication skills. Ability to build collaborative relationships. Ability to influence others. Strategic thinking skills. Accounting skills.

Essential Functions:

1. Develop and implement internal controls and coordinate annual audits.

2. Manage accounts receivable, collections, or receivables and control billing to third parties.

3. Supervise finance department staff.

4. Oversee general accounting to ensure financial transactions are recorded accurately and timely.

5. File all reports, including UDS, financial status, and Medicare and Medicaid reports.

6. Design and produce financial reports for management and the Board.

7. Serve as liaison between management and the Board Finance Committee.

8. Work with the CEO to plan and finance growth of UHC.

9. Provide needed data and cost analysis to assist the Senior Leadership Team in decision-making.
10. Plan and monitor cash requirements, prepare budgets, and assist with the preparation of grants.

11. Participate in quarterly Provider Meetings on an as-needed basis.

12. Compliance with workflows, policies, procedures, and other activities to support the PCMH model of care and accreditation.

Other job duties may be required that are not listed above.

Qualifications: Numerical ability to analyze problems and develop accounting systems to accurately control financial activity as generally acquired through a Bachelor’s degree in Accounting or Business Administration with a major in Accounting; MBA and CPA preferred from an accredited university/college. Knowledge and experience in health care finance and cash management, including third-party reimbursement and Federal budget and grant management guidelines required. Ability to perform various duties ranging from direct involvement in report analysis, familiarity with annual auditing procedures, preparation of annual budgets, and rating as generally acquired through a minimum of three (3) years of experience in a higher-level healthcare accounting position. Oral and written communication skills to present and discuss financial issues with the Administration and Board of Directors. Knowledge of the healthcare industry as generally acquired through at least one (1-3) years of previous management experience in a similar environment.