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Join Our Team as a Senior Accountant at Ocracoke Health Center, Inc!

Are you passionate about making a difference in the community? At Ocracoke Health Center, Inc, a 501c3 non-profit organization, we are dedicated to delivering exceptional healthcare services to our community. As a Federally Qualified Health Center (FQHC) with three locations, we pride ourselves on our commitment to providing comprehensive care that addresses both the physical and emotional well-being of our patients.

If you are a detail-oriented accounting professional with a passion for making a difference, we want to hear from you! Join us in our mission to provide compassionate, accessible, and comprehensive healthcare to our community. Apply now to become a valued member of the Ocracoke Health Center, Inc. team!

While this is a remote position, we are currently only considering North Carolina residents as the role requires some travel to each of our 3 centers (in Manteo, Engelhard, and Ocracoke, NC).

The salary range for our new Senior Accountant is $60,000 – $80,000 per year.

Duties/Responsibilities:
Administers the general accounting, patient business services, including third party reimbursement, financial, and statistical reporting functions of the health centers.
Provides formal or informal direction in data processing, distributed systems, material management and medical records functions.
Facilitates the financial relationship with external fiscal organizations such as outside vendors, banks, audit companies, insurance companies, etc.
Manages all bank accounts and banking relationships.
Facilitates the grant management reporting cycle requirements including the annual HRSA UDS Report
Assists the CEO in the development of long and short-range health center operations plans.
Prepares cash flow analyses and budget variance analyses.
Recommends budget modifications as required. Assists leaders in the development of departmental budgets.
Assumes a lead role in analyzing and exploring means of reducing health centers’ operating costs and increasing revenues based on knowledge of market trends, financial reports and operating procedures.

Requirements
Required Skills, Experience and Education:
Bachelor’s Degree in Accounting or Finance and knowledge of GAAP
At least 4 years of experience in an accounting/finance role
Strong Analytical skills
Proficiency in MS Office and accounting software

Preferred, but not required:
CPA and/or Master’s Degree
Experience in a non-profit healthcare setting

Ocracoke Health Center, Inc is a 501c3 organization committed to always providing excellent care to our community. We believe that medicine is an art as well as a science and are committed to delivering quality healthcare to the whole person. We partner with our patients and their families to provide a medical home that is respectful, compassionate, accessible, and comprehensive. We offer services including behavioral health, primary care, in-house pharmacies, pediatric care, migrant & seasonal farm workers, telemedicine, dental health, and MVP programs. The organization consists of three health centers in Ocracoke, Manteo, and Engelhard, NC.

Job Title: Front Desk Receptionist / Scheduler
Department: Administration
Immediate Supervisor Title: Clinic Manager

Our Engelhard Medical Center is looking for a Front Desk Receptionist / Scheduler. In this role, you will interact with patients, providers and other clinical staff.

Essential Job Responsibilities:

Handling medical records and confidential patient information according to HIPPA laws
Schedule appointments
Posting daily payments
Opening and Closing Daily duties: keeping schedule, printing charge slips, opening/closing front door, signage for holidays, etc.
Updating patient demographic and insurance information
Basic phone operations: transferring calls, taking messages, timely response to voicemails
Emphasizing high-quality patient care.
Participates in Quality Improvement efforts and activities.
What we offer:

$15 – $17 per hour, 40 hours per week, paid bi-weekly
100% employer paid benefits:
Medical, Dental, Vision
Short and Long Term Disability
Life Insurance
EAP (Employee Assistance Program)
401k with a 2% match
14 days of PTO and up to 40 hours of wellness leave per year
Consistent schedule of Monday – Friday, 8am – 5pm (office closed for lunch from 12pm – 1pm)
Small, yet growing non-profit organization!
Requirements
Requirements

Education: High school diploma or equivalent.
Experience: One year of experience in customer service or in a front desk capacity
Helpful but not required:

Experience in a health care environment
Knowledge of medical terminology and organization services
Knowledge of individual responsibilities to accurately direct callers
Experience with or the ability to learn our EMR (Electronic Medical Record) System – Athena
Bilingual English/Spanish Speaking, preferred
Similar Job Titles: Receptionist, Customer Service Representative, Front Desk Agent, Office Assistant, Administrative Assistant

Administrative Assistant
About CommWell Health
CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.

Benefits:
• Medical, dental, and vision insurance
• 401k matching
• PTO accruals, 11 paid holidays, and Emergency pay
• Employee Assistance Program

Why Should You Apply?
• Reason 1: Positive work/life balance
• Reason 2: Serve the rural/underserved populations
• Reason 3: Competitive pay/benefits package
• Reason 4: Opportunities for job advancement and on-the-job-training

Requirements:
• Bilingual (Preferred)
• Minimum of two (2) years related experience and/or training; or equivalent combination of education and experience in healthcare.
Responsibilities:
Provides daily professional administrative support/assistance to leadership in designated departments.

APPLY TODAY AT: https://www.commwellhealth.org/careers

Healthcare Education Coordinator (FOUR OAKS)
About CommWell Health
CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.
The Position: We’re looking for a Healthcare Education Coordinator for our CommWell Health Four Oaks Operations location at 6441 US Hwy 301 S Four Oaks, NC 27524.
Benefits:
• Medical, dental, and vision insurance
• 401k matching
• PTO accruals, 11 paid holidays, and Emergency pay
• Employee Assistance Program
Why Should You Apply?
• Reason 1: Positive work/life balance
• Reason 2: Serve the rural/underserved populations
• Reason 3: Competitive pay/benefits package
• Reason 4: Opportunities for job advancement and on-the-job-training
Requirements:
• Bachelor’s degree in healthcare management, healthcare education, or a related field (Required).
• Individuals with a clinical background will be considered.
• New graduates will be considered.
• A combination of education and experience may be considered.

Responsibilities:
• Under the supervision Corporate Education Manager, assists with preparation of educational materials and assists with the implementation and oversight of electronic systems that support colleague education and competency. Coordinates and supports all education initiatives by actively participating in the creation, distribution and tracking of colleague educational and competency materials.

APPLY TODAY AT: https://www.commwellhealth.org/careers/

Quality and Compliance Specialist
About CommWell Health
CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.
The Position: We’re looking for Quality and Compliance Specialist at our CommWell Health Four Oaks Operations location at 6114 US Hwy 301 S Four Oaks, NC 27524.
Benefits:
• Medical, dental, and vision insurance
• 401k matching
• PTO accruals, 11 paid holidays, and Emergency pay
• Employee Assistance Program
Why Should You Apply?
• Reason 1: Positive work/life balance
• Reason 2: Serve the rural/underserved populations
• Reason 3: Competitive pay/benefits package
• Reason 4: Opportunities for job advancement and on-the-job-training
Requirements:
• Bachelor’s degree in healthcare or related field.
• 2-5 years’ experience in Quality and/or Compliance processes or related area.
• Writing experience in professional setting. Grants writing experience preferred.
• Proven ability to complete complex projects in a timely manner.
• Advanced understanding of health care systems/processes and accreditation and regulatory requirements.
• Clinical experience preferred
• Registered Nurse (preferred)
• BLS Certificate from American Red Cross or American Heart Association (If Licensed)
• Valid NC Driver’s License
• CPHQ certification preferred
Responsibilities:
• Assists VP of Quality and Compliance with administration of organizational quality and corporate compliance programs. Has thorough understanding of Joint Commission, HRSA, and other related regulatory agencies and assists with monitoring to ensure ongoing regulatory compliance. Understands health care risk management processes and promotes patient safety and fosters safety culture throughout the organization. Oversees and develops performance improvement plans that align with effective and efficient workflow processes to ensure optimal quality of care.
APPLY TODAY AT: https://www.commwellhealth.org/careers/

Population Served: United Health Centers (UHC)will provide open access, community- oriented primary care of the highest quality to all residents, migrants and seasonal farmworkers, as well as, visitors of Forsyth County and surrounding counties, regardless of their ability to pay.

Position Summary: Under the general direction of the Chief Executive Officer, the Finance Manager will oversee all operations in connection with financial matters including accounts receivable and payable; payroll and auditing, general ledger, and management information systems. The Finance Manager will develop and initiate systems, policies and procedures for transacting financial matters, and ensure that the financial system is accurate, efficient, and in accordance with professional practices and governmental regulations. Analysis of cost as pertains to managed care.

Essential Functions:

1. Develop and implement internal controls and coordinate annual audit.

2. Manage accounts receivable, collections or receivables and control billing to third parties.

3. Supervise finance department staff.

4. Oversee general accounting to ensure financial transactions are recorded accurately and timely.

5. File all reports to include UDS report, Financial Status Report, Medicare and Medicaid.

6. Design and produce financial reports for management and Board.

7. Serve as liaison between management and Board Finance Committee.

8. Work in conjunction with CEO to plan and finance growth of UHC.

9. Provide needed data and cost analysis to assist Senior Leadership Team in decision making.

10. Plan and monitor cash requirements, prepare budgets, and assist with preparation of grants.

11. Participate in quarterly Provider Meetings on an as needed basis.

12. Compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation.

Other job duties may be required that are not listed above.

Qualifications: Numerical ability to analyze problems and develop accounting systems to accurately control financial activity as normally acquired through a Bachelor degree in Accounting or Business Administration with a major in Accounting; MBA and CPA preferred from an accredited university/college.
Knowledge and experience in health care finance and cash management, including third party reimbursement and Federal guidelines regarding budget, and grant management required.
Ability to perform a variety of duties ranging from direct involvement in report analysis, familiarity with annual auditing procedures, preparation of annual budgets, and rating as normally acquired through a minimum of three (3) years of experience in a higher level healthcare accounting position.
Oral and written communication skills to present and discuss financial issues with Administration, and Board of Directors Knowledge of the healthcare industry as normally acquired through a minimum of one (1) year previous management experience in a similar environment.

Chief Human Resource Officer (CHRO)

With an announced retirement, Western North Carolina Community Health Services (WNCCHS) is searching for its next Chief Human Resource Officer (CHRO).
WNCCHS is a Federally Qualified Health Center (FQHC) that provides comprehensive medical, dental, and behavioral health services to approximately 14,000 patients in Western North Carolina. We are a private, non-profit organization with our primary health center in Asheville and two locations in Buncombe and McDowell counties, as well as a mobile clinic.
We are committed to providing affordable and accessible health care to all by offering sliding fee scale discounts and discounted pharmacy services. We also address social determinants of health through a variety of programs and, from our roots, offer comprehensive HIV care and LGBTQ+ services.
CHRO will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy. Explores trends in human resources to enhance the employee experience, meet evolving organizational needs and create innovative programs. CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, stakeholders, and the board of directors.
KEY RESPONSIBILITIES- Includes but not limited to the following:
1. Establish and implement HR efforts that effectively communicate and support the company’s mission and strategic vision.
2. Builds and develops the teams and technology resources to facilitate regulatory compliance, recordkeeping, and analysis of workforce metrics.
3. Collaborates with senior leadership to develop comprehensive workforce recruiting and retention plans to meet the needs of the organization’s strategic goals.
4. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
5. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
6. Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
7. Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
8. Conducts research and maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to management.
9. Manages HR function for all credentialing, privileging, peer review and competency files for employees.
10. Works with finance ensuring that payroll is processed in a timely manner for employees and maintains all records. Including all benefits payments to vendors.
11. Facilitates professional development, training, and certification activities as identified for staff.
12. Organizes company events, activities, celebrations, and discussions to encourage employee engagement.
13. Demonstrates pride in the organization.
14. Participates in professional development activities.
15. Develops positive relationships with, staff, management, vendor partners and community resources.
16. Performs other work-related duties as required.
17. Maintain strict confidentiality and adheres to all HIPAA guidelines.
18. Participate in mandatory in-services, drills, staff meetings and other trainings.
19. Perform duties in a prioritized, organized, and orderly manner to maximize efficiency and productivity.
20. Facilitate the maintenance of a clean, neat, and well-organized work area.
21. Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.
22. Support current incentive, regulatory, and certification requirements (such as PCMH and UDS) through documentation, participation in initiatives, and other activities as directed.
QUALIFICATIONS:
Education:
• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field required.
• Master’s degree preferred.

Certification/Licensure:
• SHRM-CP, SHRM-SCP, PHR or SPHR preferred.
• Full unrestricted driver’s license.

Experience
• Experience in healthcare, specifically within a FQHC highly preferred.
• Previous experience with healthcare credentialling and ensuring credentialling guidelines are maintained throughout the organization.
• Bilingual in English and Spanish and/or Russian preferred

WORK/LIFE BENEFITS
• Competitive health plans for employees and dependents including medical, dental, vision, and telehealth
• Two (2) Floating Holidays
• Ten (10) Paid Holidays
• Accrued PTO (total of 156 hours in 1st year)
• No weekends, or holiday work required
• Employee Assistance Network

FINANCIAL WELL-BEING BENEFITS
• 403b Retirement Savings with Match
• Employer-Paid Short/Long Term Disability Insurance and Life Insurance
• HRSA (Health Resources and Services Administration) and Public Non-Profit Student Loan Forgiveness

CAREER GROWTH BENEFITS
• Monthly staff meetings and training
• Relias Learning Management System
• Continued Medical Education (CME) & Continuing Education (CEU)
• EAN Leadership Academy

Supportive of Diversity, Equity, and Inclusion.
Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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