Position Summary:
The primary purpose of this position is to greet and assist patients and visitors, manage incoming phone calls and messages, and provide information in a professional, courteous manner. The role ensures smooth patient registration, communication, and coordination within the dental office or medical office.
Job Responsibilities:
• Greets and registers patients in a polite, prompt, helpful manner.
• Verifies and updates patient information per established patient registration procedures.
• Copies new/updated insurance cards and scans into our electronic health record
• Updates insurance information during the chec1‹ in process
• Verifies eligibility of insurance and informs patients of payment/financial responsibilities.
• Collects co-payments and amounts due, as applicable; provides each patient a receipt.
• Notify the dental team through patient tracking systems when a patient is registered and waiting.
• Provide interpretation and translation services for staff and patients as needed (Bilingual PSR only).
• Schedule new and existing patients per approved medical and dental guidelines.
• Schedule routine exams, follow-ups, and procedures during check-out.
• Answer incoming telephone calls and direct them to the appropriate personnel.
• Follow proper phone etiquette and correctly identify oneself on all calls, per TAPM policy.
• Monitor and contact patients on recall or waitlists as appropriate.
• Comply with all company safety and health policies and procedures.
• Document dental triage calls including patient name, DOB, contact details, and symptoms; forward to dental team via task system as needed.
• Maintain a clean and organized waiting area throughout the day.
• Assist medical front office and medical records staff as needed.
• Perform closing procedures:
• Balance cash drawer and verify insurance forms at day’s end.
• Turn in collected co-payments.
• Organize and prepare documents for filing.
• Power down monitors, copiers, and lights; secure the front entrance.
• Print the final daily schedule to confirm all registered and treated patients.
• Prepare daily reports for “no-show” patients and follow up per no-show policy.
• Adapt to changing situations and priorities.
• Perform additional duties as assigned.
Preparation and Training:
Job duties require a high school education with additional specialized courses. Must be proficient in English oral and written communication. Bi-Lingual Assistants must also be proficient in Spanish both oral and written communication. Must have a working knowledge of data processing equipment, computers (Excel, word processing), telephones, and such typical office machines and equipment. Must maintain excellent customer service abilities. Must maintain current NC driver’s license for occasional outside travel.
Position Summary:
The primary purpose of this position is to greet and direct patients and visitors, as well as answer/relay phone calls and messages, and to provide information in a professional and courteous manner.
Job Responsibilities:
• Greets and registers patients in a polite, prompt, helpful manner.
• Verifies and updates patient information per established patient registration procedures.
• Copies new/updated insurance cards and scans into our electronic health record
• Updates insurance information during the chec1‹ in process
• Verifies eligibility on insurance in collaboration with the Insurance Clerk and the DSS workers.
• Informs patients of payment/financial responsibilities.
• Collects co-payments and amounts due, as applicable; provides each patient a receipt.
• Communicates via patient tracking to nurse’s station that patient is registered and waiting.
• Interprets and translates for fellow employees and patients as needed.
• Follows approved medical group guidelines and appointment scheduling policies and procedures to schedules patients (new and existing) for each practitioner.
• Answers incoming telephone calls and expedites to proper individual.
• Correctly identify him/herself when answering the phone and follow TAPM phone etiquette policy
• Documents triage calls by listing patient name, telephone number, date of birth, and complaints/symptoms or illness; send information to nurse via task
• Maintains the waiting area in neat and orderly fashion.
• Schedules recheck and follow-up appointments, as required at the time of check out.
• Balances cash drawer and verify your insurance forms for the day
• Performs established closing procedures:
• Force close phones as instructed at the Wendover Location Only
• Turns in co-pay money collected
• Gathers documents processed during the day that remain to be filed
• Turns off monitors, copiers, and lights, and locks the front door.
• Prepares reports for all “no shows” and faxes to our community agency for follow up.
• Prepares report for supervisor, including details of all patients on recall list.
• Print immunization records as requested by patients
• Assist medical records, as needed.
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• Abides by all company policies regarding safety/health rules and regulations.
• Prints final daily schedule to verify each patient who was registered and treated.
• Adapts to various situations and adjusts to shifting priorities.
• Performs other duties as assigned
Preparation and Training:
Job duties require a high school education with additional specialized courses. Must be proficient in English oral and written communication. Bi-Lingual Assistants must also be proficient in Spanish both oral and written communication. Must have a working knowledge of data processing equipment, computers (Excel, word processing), telephones, and such typical office machines and equipment. Must maintain excellent customer service abilities. Must maintain current NC driver’s license for occasional outside travel.
While this role is primarily remote, the candidate must live within a reasonable commuting distance from Raleigh, NC.
Position Summary
Responsible for the billing team leadership, subject matter expertise, and organizing and performing a variety of regular tasks to ensure timely and comprehensive billing and collections for services rendered by NHC providers; supervises billing specialists and is expected to devote 50% of work time to team leadership and subject matter expert responsibilities.
Principal Duties and Responsibilities*
Team Leadership
1. Supervise and coordinate the workload of the billing staff to ensure all tasks are completed accurately and in a timely manner.
2. Define and communicate current and new billing tasks and definitions of the billing team.
3. Recommend and report billing issues of concern or accommodation to the clinic manager for action.
4. Run, work, and manage reports for the purpose of verifying quality and completeness of various data entry and other functions in EPIC.
5. Communicate with NHC staff about missing and erroneous data and ensure the completion and correction of the same.
6. Work collaboratively with other members of the organization to maximize accuracy, efficiency, and promptness of the claim life cycle.
7. Troubleshoot other problems in various billing processes and document to resolution problems discovered.
8. Maintain and control documentation of billing processes.
9. Execute quality control processes to ensure consistent billing and collection.
10. Monitor third party coverage contracts, ensuring that current contractual terms are understood and applied correctly.
11. Assist accounting with reconciling EPIC monthly deposit reports to the general ledger deposits.
12. Assist CFO in completion of the annual cost reports, financial audit, annual UDS report, and any other required annual governmental reporting.
13. Create and foster an environment that encouraged professional growth of billing specialists.
14. Other duties as assigned.
Billing Subject Matter Expert
1. Study and evaluate new and changing billing requirements and recommend solutions.
2. Work directly with managers to revise processes and resolve issues.
3. Document significant billing changes and methods for management awareness.
4. Monitor changing standards and methods in billing to ensure NHC methods and processes are current.
Organizing and Performing Other Tasks
1. Manage and coordinate the billing team’s work results for quality, accuracy, and timeliness.
2. Oversee and review the transmission of claims in EPIC as well as other electronic and paper claim processing.
3. Following up on unpaid claims within standard billing cycle timeframe.
4. Oversee payment processing for accuracy and compliance.
5. Provide customer service to patients enquiring about their accounts and process requests for refunds.
6. Provide ongoing orientation and training to staff.
Requirements
Required Skills or Abilities*
1. Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel with keyboarding skills of at least 45 wpm.
2. Advanced skills in math.
3. High level of attention to detail
4. Ability to handle a large volume of work in an efficient manner.
5. Effective communication abilities for contacts with insurance payers, patients, and NHC staff to resolve issues.
6. Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
7. Ability to work in a team environment.
8. Able to triage priorities, delegate tasks if needed, and handle conflicts in a reasonable fashion.
9. Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
10. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
11. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
Required Knowledge, Experience, or Licensure/Registration
1. Associate’s degree in medical billing and coding preferred or a combination of education and experience.
2. Minimum of five years’ progressive billing experience required, including supervisory duties.
3. FQHC experience.
4. Mastery of insurance basics and practices.
5. Mastery of medical billing terminology.
6. Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.
7. Familiarity with CPT and ICD-10 coding.
8. Working knowledge of NHC’s practice management system, EPIC.
9. Certified coding certificate or comparable experience required.
10. Ability to work without constant supervision and adhere to policies and procedures.
11. Ability to work remotely via a home office set up with access to secure Internet connection.
12. Ability to read, write, speak, and comprehend English fluently.
Physical requirements of the Job*
1. Sitting or standing (often for prolonged periods)
2. Carrying or lifting objects up to 20 pounds
Help Us Tell Our Story and Connect Our Community to Care
Ocracoke Health Center, Inc. is looking for a Community Outreach and Marketing Coordinator to help us connect with the communities we serve, promote our services, support public health initiatives, and make sure people know where to turn when they need care.
This is a great role for someone who enjoys people, communication, creativity, community events, and finding ways to make important health information easier to understand and access.
If you’re the kind of person who can help organize an event, create a flyer in Canva, update a website, talk with community partners, and come up with a social media post that people might actually read — this may be a great fit.
This position may be performed in a hybrid work arrangement; however, regular onsite work will be required to support community outreach activities, event planning, content development, and organizational initiatives. Ocracoke Health Center operates clinics in Manteo, Engelhard, and Ocracoke, and any of these locations may serve as the employee’s primary worksite. Candidates should be comfortable traveling between service areas as needed, as outreach events and community activities may occur in any of these communities. Occasional travel to other locations within North Carolina may also be required.
Compensation: $23.00 – $27.00 per hour
What You’ll Be Doing
In this role, you’ll help us strengthen our connection with the community by:
• Coordinating and participating in community outreach events, health fairs, educational activities, and public engagement efforts that may occur during evenings and/or weekends
• Sharing information about clinic services, programs, public health resources, and available community services
• Creating marketing and communication materials such as flyers, newsletters, social media posts, website updates, press releases, and promotional campaigns
• Helping manage and improve our social media presence and website content
• Building relationships with community organizations, local agencies, schools, businesses, media outlets, and other partners
• Supporting patient education, public health campaigns, and organizational events
• Gathering community feedback and helping identify local health and service needs
• Tracking outreach activities, engagement efforts, marketing results, and related reporting data
• Supporting grant-related outreach and reporting needs as assigned
• Helping departments promote services, events, and educational initiatives
• Jumping in on other projects as needed — because community outreach rarely fits neatly into one box
What We’re Looking For
We’re looking for someone who is:
• Friendly, approachable, and comfortable talking with people from different backgrounds
• Creative, organized, and able to manage multiple projects at once
• A strong communicator, both in writing and in person
• Comfortable using social media, email, websites, and basic design tools
• Able to represent the organization professionally in the community
• Interested in healthcare, public health, community engagement, or nonprofit work
• Dependable, flexible, and willing to help where needed
• Comfortable working both independently and as part of a team
• Willing and able to travel between clinic locations and community events as needed
Preferred qualifications include:
• Associate or bachelor’s degree in marketing, communications, public relations, health promotion, business administration, or a related field
• At least two years of experience in marketing, communications, outreach, healthcare, public relations, or community engagement
Equivalent combinations of education and experience may be considered, so we encourage candidates with related skills and experience to apply.
Rural Health Group, Inc, a thriving FQHC located in scenic northeastern North Carolina, is seeking a BC (BE if newer graduate) OB/GYN to provide excellent quality women’s health care at our RHG Family and Women’s Health location in Roanoke Rapids, NC. Position includes outpatient clinic, surgery, and hospital call.
OB/GYN details
OB/GYN providers must be able to obtain privileges at ECU Health North Hospital (formerly Halifax Regional Medical Center) in Roanoke Rapids.
The clinic (1381 Medical Center Drive) is located adjacent to ECU North Hospital: https://goo.gl/maps/XNmxHXkTdjcyhNoL7
Rural Health Group is a separate organization from the hospital – our OB/GYNs have privileges and call there, but it is not a hospital practice. The organization is a 501(c)3 private corporation with a patient-majority board of directors and designated as a Federally Qualified Health Center.
OB/GYNs have one day per week surgery, the rest in outpatient clinic, with four hours of designated administrative time per week. The OB/GYN typically sees 20 patients per day in the outpatient clinic.
The mix of patients (OB vs GYN) fluctuates based on demand/referrals. Deliveries are approximately 25-30 per month for the group. GYN procedures vary based on referrals – we accept patients from internal and external providers. Clinic days are allocated for GYN care and procedures. Procedure appointments are 30 – 60 minutes.
This is a rural, underserved community so there are a number of high risk patients for both OB and GYN
The call schedule will most likely be 1:2 weekdays (8a Mon – 5p Fri) and 1:4 weekends (5p Fri – 8a Mon). The goal is to extend the call rotation to 1:3 weekdays and 1:4 weekends.
Office Staff: RNs/LPNs in the office, RN Case Manager, sonographer, RN Clinical Practice Manager, front desk staff and billing staff
Board certification (or board-eligible if resident) and BLS required; NRP is required for hospital privileges
The hospital does not have DaVinci at this time.
Rural Health Group uses eClinicalWorks (eCW) EMR, the hospital uses EPIC (experience with one or both is a plus, but not required)
Successful candidates will demonstrate the Rural Health Group Core Competencies, which include:
Good Judgment
Communication/Customer Service/Teamwork
Passion
Honesty
Responsibility
Job-Specific Skill Set
RHG is centrally located on I-95, 80 miles north of Raleigh and the Research Triangle as well as 80 miles south of Richmond. Residents enjoy moderate year-round climate with lots of sunshine. The Roanoke Valley, a community of over 56,000 located just south of the Virginia border, is an outdoor paradise with hiking, hunting, fishing, mountain biking and boating.
RHG is a well established, primary care group that started over 40 years ago. We are a Federally Qualified Health Center dedicated to serving our region’s underserved through:
15 FM/IM primary care offices, OB/GYN office, Pediatrics office, and School Based Health Center Program [Outpatient only FM/IM; OB/GYN & PEDS have hospital privileges and call]
3 dental offices [general dentistry/all ages]
4 in-house pharmacies, 340b pharmacy program
Integrated Behavioral Health [Psychologists and LCSWs]
Case Management, Care Managers
Community-Based Outreach Program: Migrant/Seasonal Farm Worker, Health Education, Insurance Outreach
In addition to OB/GYN, our Providers include: Family Physician, Internist, IM/Ped, Physician Assistant, Nurse Practitioner, CNM, Pediatrician, Dentist, Clinical Pharmacist, Psychologist, Licensed Clinical Social Workers
As a Community Health Center, we see anyone – all ages, all backgrounds – with special emphasis on the underserved. We serve people of all insurance statuses: Medicare, NC Medicaid, NC Health Choice, private insurance, and the uninsured.We seek providers committed to a rural practice with the desire to establish roots in the community.
Compensation: W2 preferred; 1099 model considered case-by-case.
Base Salary: The starting salary is negotiable, with a minimum base of $400,000, which can be increased based on experience and qualifications.
Annual 2% COLA + 1% bonus.
Call Stipend: $50,000/year.
Signing Bonus: $40,000–$60,000.
Up to $2,500/month can be taken from the signing bonus early and applied as a residency stipend.
Relocation Assistance: Up to $5,000 in-state and up to $10,000 out-of-state.
Benefits: Regular, full-time employees are eligible to participate in our comprehensive group insurance plans.
RHG pays a significant portion of the “employee only” premium for medical insurance coverage for eligible employees who elect that coverage. RHG also pays all or a significant portion of “employee only” dental and/or vision premiums.
Ancillary policies RHG offers include: short term and long term disability, term and whole life insurance, several AFLAC policies
Malpractice via Federal Tort Claims Act (FTCA).
PTO: 26 days in year, 1 self-care day, 1 personal day + 8 federal holidays
CME: 5 days + $3,000 allowance (reimbursement for license, dues, and subscriptions comes from the CME allowance).
403(b) retirement account with employer contributions beginning at hire
Additional Incentives: Student loan assistance via Public Service Loan Forgiveness (PSLF)
Professional fees and dues are reimbursed
Our provider positions qualify for the National Health Service Corps (NHSC) Scholars, Loan Repayment Program (LRP), and Students to Service (S2S). [2025 HPSA Score = 22]
No outstanding medical student loans? Ask us about a potential state high needs service bonus option.
The Chief Executive Officer (CEO) is the senior executive leader of Roanoke Chowan Community Health Center (RCCHC) and is accountable to the Board of Directors for the overall performance, integrity, and sustainability of the organization. The CEO is required to reside in Hertford County and maintain a permanent residence of record within the county as a condition of employment, ensuring visibility, accessibility, and engagement with the community served.
The CEO is responsible for ensuring that RCCHC fulfills its goals through effective leadership of strategy, operations, finance, compliance, quality, workforce, and community relationships. This role requires disciplined execution, sound judgment, and the ability to align people, systems, and resources to achieve measurable outcomes.
The CEO leads the organization through ongoing organizational development, ensuring that infrastructure, performance, and culture support high-quality care and long-term viability in a complex rural healthcare environment. They are expected to lead in a manner that is mission-centered, ethically grounded, data-informed, and responsive to the needs of patients, staff, the Board, funders, and the communities served.
Board Relationship & Governance
• Serves as the chief executive accountable to the Board of Directors.
• Maintains a transparent, professional, and collaborative working relationship with the Board and its committees.
• Ensures clear distinction between governance and management while supporting the Board in fulfilling its fiduciary, strategic, and policy responsibilities.
• Provides timely, accurate, and relevant information to support Board decision-making.
• Implements Board-approved policies, strategic priorities, and major initiatives.
• Develops and submits annual organizational goals for Board approval in advance of each fiscal year.
• Reports regularly to the Board on organizational performance, including progress toward goals, financial position, compliance status, and quality outcomes.
• Supports Board development, orientation, and ongoing education.
Core Responsibilities
1. Strategy and Organizational Direction
• Leads development and execution of RCCHC’s strategic plan in partnership with the Board.
• Translates strategy into measurable priorities, operational plans, and accountable outcomes.
• Identifies organizational risks, gaps, and opportunities and ensures timely response.
• Aligns short-term actions with long-term sustainability and growth.
2. Operations and Organizational Infrastructure
• Provides executive oversight of all operational functions across clinical and administrative areas.
• Ensures operational consistency, efficiency, and alignment across multiple service sites.
• Strengthens infrastructure, including workflows, reporting systems, internal controls, and management processes.
• Establishes performance expectations and ensures accountability at all levels of the organization.
• Addresses operational variation and ensures reliability in service delivery.
3. Financial Stewardship
• Ensures sound financial management in partnership with the CFO and Board.
• Oversee budgeting, forecasting, financial reporting, and cash management.
• Maintains strong internal controls and audit readiness.
• Aligns financial planning with strategic priorities and operational realities.
• Identifies and advances strategies that support financial sustainability, including revenue optimization and diversification.
4. Compliance and Risk Management
• Ensures compliance with HRSA requirements, FTCA expectations, federal and state regulations, and payer regulations.
• Promotes a culture of ethical conduct, accountability, and transparency.
• Establishes and maintains systems for monitoring compliance and mitigating risk.
• Ensures appropriate policies, procedures, and corrective actions are in place and functioning.
5. Quality, Patient Care, and Performance Improvement
• Ensures delivery of high-quality, patient-centered, and equitable care.
• Establishes and supports effective quality management and performance improvement systems.
• Uses data and performance metrics to guide decision-making and improvement efforts.
• Partners with clinical leadership to improve access, outcomes, and patient experience.
6. Leadership and Workforce
• Builds and leads an effective executive leadership team.
• Ensures clarity of roles, accountability, and alignment across leadership.
• Promotes a culture of professionalism, respect, accountability, and continuous improvement.
• Supports workforce recruitment, retention, development, and succession planning.
• Addresses organizational culture and workforce stability in alignment with mission and performance expectations.
7. Community Engagement and External Relations
• Serves as the primary representative of RCCHC with community stakeholders, partners, funders, and public entities.
• Builds and maintains strategic relationships that strengthen the organization’s position and impact.
• Represents RCCHC in a manner that reflects its mission, values, and commitment to the community.
• Identifies opportunities for partnerships that enhance services, access, and sustainability.
8. Data, Technology, and Organizational Performance
• Ensures effective use of data, reporting systems, and performance dashboards.
• Promotes data integrity and accountability in organizational reporting.
• Supports appropriate use of health information technology and operational systems.
• Uses data to monitor performance, identify trends, and guide strategic and operational decisions.
DIRECTOR OF POPULATION HEALTH
Looking to drive improvements in quality, population and community health? Lincoln Community Health Center is recruiting for Director of Population Health. The position is responsible for oversight, leadership and delivery of the population health program, supervising team members and working collaboratively with senior leadership to improve health outcomes.
Why Lincoln Community Health Center?
Work in a vibrant Federally Qualified Health Center whose mission is to serve the community and provides primary and preventive outpatient care.
Located in Durham, NC, known as the Bull City, the City of Medicine, the Tastiest Town in the South, and the Startup Capital of the South. It’s a two-hour drive from the beach, a three-hour drive from the Blue Ridge Mountains, and is North Carolina’s fourth largest city by population.
Knowledge, Skills and Abilities:
Comprehensive understanding of population health, best practices, programmatic implementation and monitoring of key population health measures. Ability to motivate and engage staff and clinicians, build trust and consensus, and appropriately lead, delegate and empower a high-caliber team. Strategic thinker with strong communication skills and initiative who critically analyzes problems and generates creative and effective solutions and can work concurrently on a variety of projects with competing deadlines and turnaround times. Caring and compassionate with a commitment to working in community health with the challenges of working with an uninsured and diverse patient population.
Education and Experience:
Master’s degree or Advance Practice Provider with Management Experience preferred; bachelor’s degree required. 3+ years of demonstrated care management, population health or quality improvement experience preferred.
Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.
Key requirements for any position are our “Core Values”:
•Courtesy
•Respect
•Quality
•Accessibility
•Teamwork
•Continuous Improvement
•Accountability
LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.
I. SUMMARY: The Executive Director is responsible for the overall management, leadership, and development of HSHP following the policies and procedures approved by the Board of Directors. This position functions as the primary advisor to the Board regarding all administrative activities of the organization. The Executive Director is responsible for ensuring delivery of safe, efficient, high-quality care within regulatory and legal requirements and for maintaining optimal employee standards. The Executive Director ensures that administrative activities support the financial viability of the organization. The Executive Director must function effectively in a rural setting with communities that are close-knit and have strong family ties. Methods utilized in urban settings must be tempered for this fact.
II. EDUCATION AND EXPERIENCE: Minimum four-year degree in finance, business, or health care preferred. Years of experience will be considered along with your education.
III. COMPETENCY AND SKILL REQUIREMENTS: Computer proficiency in office software, electronic medical records programs, and internet communication; working knowledge of accounting, payroll, budgeting, third-party contracts, and health care reimbursement. Must have excellent written and verbal communication skills and a leadership style to build trust and rapport with staff. Experience with medical-legal issues and their resolution is essential.
IV. ESSENTIAL DUTIES AND RESPONSIBILITIES:
I. Organization: Ensures compliance with all legal policy requirements of local, state, federal, reimbursement, and grantor agencies. Implements board-approved policies and procedures and a program for long-term planning.
II. Fiscal: Ensures appropriate preparation of budgets and grant applications and readiness for the annual audit. Monitors fiscal policies and practices, including insurance and billing policies, to ensure effective utilization of resources.
III. Provision of Services: Ensures that HSHP staff are appropriately educated, supervised, and available to provide care consistent with HSHP mission in fact and in spirit, and that funds exist to provide quality care. Ensures that care and services comply with community norms and professional standards, including accreditation and certification standards. Supports a program-wide quality improvement plan.
IV. Security: Ensures confidentiality of patient and staff records, safety of HSHP medical and material resources, and ensures appropriate program insurance.
V. Personnel: Ensures appropriate hiring, training, and supervision of all staff. Supports timely review, update, and implementation of personnel policies and procedures. Collaborates with and provides a role model for supervisory staff. Promotes a positive attitude of trust and rapport within the organization.
VI. Community Relations: Maintains a positive relationship with funders, civic organizations, health and human service organizations, and community businesses. Engages in outreach efforts to build relationships and networks to further our mission.
VII. Health care as a changing environment: Keep abreast of the competitive and changing health care business, as well as legal and legislative environments.
Specific Areas of Knowledge Needed
I. Background and familiarity with Federally Qualified Health Centers and HRSA reporting.
II. Familiarity with FQHC finance systems.
III. Understanding and comfort with FQHC governance structure.
IV. Experience with FQHC Medicaid and Medicare coding and billing.
V. Knowledge of, and comfort with, Oct 2015 ICD-10 conversion.
VI. Competence in Quality Improvement programs and processes.
VII. Familiarity with attestation for Meaningful Use of electronic health records.
VIII. Strong background in Patient Centered Medical Home processes and implementation.
IX. Understanding of 340b pharmacy programs.
X. Solid knowledge of HIPAA privacy and security policies and protocols.
XI. Familiarity with the Affordable Care Act and its impact on FQHCs.
XII. Skilled in using primary care informatics tools and metrics to measure and evaluate quality and outcomes.
XIII. Proven and effective provider recruitment and retention strategies.
XIV. Experience with primary care and academic medical center relationships and graduate medical education programs.
XV. Understanding of integrated (physical, behavioral, oral) health care programs and their implementation.
XVI. Familiarity with Home Health Care and HOSPICE administration.
XVII. Coordinate care with the local health department.
XVIII. Function with area nursing homes by providing service to patients.