 Update and maintain updated client records with plans, notes, appropriate forms, or related information.
 Advise patients and/or groups on issues related to diagnostic screenings or tests
 Advise patients or community groups on issues that could lead to prevention of conditions
 Identify the particular healthcare needs of individuals in a community or targeted area
 Advise clients or community groups on issues related to improving general health such as diet and exercise
 Advise clients or community groups related to self-care
 Accompany patients to scheduled health appointments or referral sites
 Identify or contact members of high-risk or otherwise targeted groups
 Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community
 Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
 Monitor clients to evaluate treatment progress.
 Confer with clients to discuss treatment plans or progress.
 Refer community members to needed health services
 Refer clients to community or social service programs
 Advocate for individual or community health needs with government agencies or health service providers
 Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms
 Collect information from individuals to compile vital statistics about the general health of community members
 Help patients get needed services or resources
 Interpret, translate, or provide cultural mediation related to health services or information for community members
 Provide feedback to health service providers regarding improving service accessibility or acceptability
 Develop plans or formal contracts for individuals, families, or community groups to improve overall health
 Attend community meetings or health fairs to understand community issues or build relationships with community members
 Partner with care team (community, providers, and internal staff)
 Ability to travel locally 75% of the time
 As needed, help the patient engage with mental health and/or substance use treatment
 Have familiarity with Narcan/Naloxone distribution
 Knowledge of the Recovery process and the ability to facilitate recovery using established standardized mental health processes
 Plan, strategize, host outreach events
 Ability to lift, bend, and/or stoop
 Lift 25 pounds without assistance
 Ability to drive and operate outreach van
 Knowledge and learning of continued cultures and values

Community Outreach | Health Educator
Sign On Bonus: $1000
Must be bilingual – Fluent in Spanish
​​​​​​​**All new hires must be fully vaccinated**

Minimum Qualifications:

High School Diploma. Experience and/or training in clinical settings preferred. Administrative support experience required. Satisfactory professional references.
Experience: 1-3 years of clinical/professional experience
Must be bilingual. Demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need.
CNA/ CMA or nursing licensure a plus
Demonstrated technical experience with Microsoft Word, Excel (or similar database) Chrome, Internet Explorer, and cell phone applications
Able to function in a flexible work schedule to include evenings and weekends as required by the job and as assigned by the Director
Valid NC Driver License
Must be available to work nights and weekends
Acceptable Driving Record

Duties

CPR certified or certification attained within the first 6 months of employment.
Provide basic education, screening, and support and/or facilitate referrals to other health center or community-based resources. Basic patient education will include but is not limited to:
HIV, STD, and other chronic diseases such as Asthma, Diabetes, Hypertension
Healthy weight management
Depression
Domestic Violence
Tobacco cessation
Pediatric/Parenting Education
Health system education and advocacy to assist patients in navigating the healthcare system
Provide assistance and support for transportation
Participate in population based projects that enhance retention in care, self-management, treatment, adherence and compliance with accepted health care standards
Participate with community, city-wide or statewide resources and/or professional development with other organizations such as, but not limited to NCFW, NC DHHS, NCCHCA
Participate in assigned community based activities as assigned, including outreach to potential new patients and connecting them to care and services, and will assist with the set up and breakdown of event props. (Table, chair, displays) as applicable.
Responsible for accurately completing mileage logs, patient assessments, and other record keeping.
Interprets and translates/speaks Spanish regularly for clinic operations/events.
Regularly, no less than every other day, completes warm hand-offs i.e. turns in health assessment for billing, scanning, and entry into the EHR.
Initiates the patient registration process and correctly completes associated forms, and gathers required documents.
Explains all appropriate resources for assistance including 340B, PAP, ICOR, DSS, LCTS ridership, DSS Medicaid transportation vouchers, WIC and appointment-based care (PCMH) as opposed to the acute walk-in care; Educates patients to comply with all center requirements for care.
Follows protocols and utilizes sound judgements to appropriately respond to requests for services. This may include facilitating the scheduling, documenting outcomes, and notifying the patient of the pending appointment.
Regularly communicates with patients, staff, and community organizations.
Provides blood pressure checks, blood sugar checks, and performs other simple clinical measurements.
Works without direct supervision; adheres to company policies and notifies the Director immediately of barriers to implementing the job as outlined.
Communicates and follows instruction from Outreach Care Coordinator and Community Development Director regularly regarding Outreach to Migrant/Seasonal farmworkers, families and other underserved populations in the community.

**All new hires must be fully vaccinated**

Clinical Interpreter

The Clinical Interpreter provides accurate interpretation and translation of critical medical information in direct service to physicians and/or other health care providers who are seeing patients who cannot speak or understand English, when specifically required by the provider.

Job Qualifications

Minimum Education: High School Diploma or equivalency.
Minimum Certifications and/or Licenses: Associates degree preferred
Minimum Experience: 1-3 years of clinical/professional experience preferred. Experience in translating, interpreting and/or equivalent combination of education and experience. Satisfactory professional references.
Minimum Skills: Experience with Microsoft Word, Excel, Microsoft outlook, Chrome, Internet Explorer. Knowledge of Electronic Health Record.
Must be bilingual; fluent in Spanish and English, demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need.
Job Duties

Performs on-site and over-the-phone interpretation for patients, families, providers and KCHC staff as requested.
Completes interpretation request accurately and in a timely manner.
Participates as a team member exercising sensitivity and maintain confidentiality of employee and patient information at all times.
Provides expert knowledge regarding the interplay of medical treatment and key aspects of the patients’ culture.
Participates in educational programs as needed.
Translates written documents from English to Spanish.
Translates website from English to Spanish.
Translates brochures from English to Spanish.
Maintains a professional appearance, demeanor, and dedication to service.
Adheres to all federal regulations regarding HIPAA as well as KCHC employee policies.
Completes all other duties as assigned.

OUTREACH ENROLLMENT ASSOCIATE (Part-Time) (Bilingual)

Wilson Community Health Center is hiring for an Outreach Enrollment Associate!

This position will promote services of CFHC, Inc. with the goal of increasing services to high-risk, low income, and minority individuals. In addition, it will also:
Network with local agencies and organizations, participate in health fairs and health promotion activities.
Provide education / information related to the Affordable Care Act, to prospective and current patients.
Determine individual eligibility and offer appropriate insurance options as well as completing enrollment for individuals and families.
Execute field-work eligibility assessments and other related outreach activities in the community.
Work Schedule – Monday-Friday, 5-10PM, with occasional Saturday and/or Sunday. Must have flexibility with schedule.

Minimum Qualifications:
Bilingual in Spanish (speaking and writing).
Valid NC Driver License with a good driving record and reliable transportation.
Excellent oral and communication and customer service skills.
Basic computer skills.
Familiarity with the Latino communities in Wilson, Nash, and Edgecombe counties.
Must pass certification for enrollment specialists.

Physical Requirements:
Ability to operate a motor vehicle.
Must be able to move around the community, stand for long periods of time.
Bending, squatting, and some lifting.
Ability to sit for long periods of time for data entry.

PATIENT TRANSPORTATION – DRIVER

Carolina Family Health Centers is hiring for a patient transportation Driver.

This position supports the Mission, Values and Vision of Carolina Family Health Centers, Inc. (CFHC, Inc.). This position will provide transportation services, from any of our clinics, to patients with medical and dental visits. This position will be housed at Harvest Family Health Center in Elm City. Work schedule – Monday – Friday, 8AM – 5PM.

Minimum Qualifications:
High school diploma or GED.
One year of similar experience.
Ability to operate a motor vehicle.
Clean Motor Vehicle Record.
Effective communication and customer service skills.
Must demonstrate a professional and courteous demeanor at all times, obey laws and safety regulations to ensure patient’s safety.
Must have flexibility with schedule and the ability to work nights and weekends, occasionally.
Basic computer skills.
Bilingual in Spanish is required.
Physical Requirements:
Sitting for long periods of time, occasional bending, stooping, reaching forward and overhead. Some computer work may be required. Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.