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The Pharmacy Technician is the main link between the patients and the Provider. They provide services that reflect the mission, standards, and philosophy of the Hot Springs Health Program.

Essential Job Duties

A. Abide by and work within the guidelines of the NC Board of Pharmacy.
B. Accurately enter, fill and refill prescriptions per provider orders from HSHP or otherwise, and organize medication(s) and order(s) for the pharmacist or dispensing physician to check.
C. Maintain pharmacy inventory by stocking, ordering needed medications and supplies, verifying receipt of medications, processing wholesaler invoices as per current practices, and removing outdated medications from stock.
D. Work with the clinical assistants to order and maintain lab stock.
E. Balance daily pharmacy transactions and controlled substances.
F. Manage point of sale system to accurately charge medications to patients and complete the prescription order cycle.
G. Maintain a clean and stocked pharmacy and accurate records by completing all items on daily and monthly checklists as per current practices.
H. Assist with prior authorizations.
I. Attend all required staff training and meetings.
J. Work with the HSHP medication assistance specialist as needed to increase patient access to medications.
K. Follow all OSHA, HIPPA, USP, and safety guidelines. Abide by all federal, state, and local regulations.

Education and Experience

A. Education: Required Pharmacy Technician Certification
B. Experience: Prior Pharmacy Technician experience preferred but not required.
C. Other: Valid N.C. Driver’s License, and dependable transportation.

As a condition of employment, all Roanoke Chowan Community Health Center new hires are required to be COVID-19 vaccinated prior to your first day of employment. Accommodations to begin the vaccination process can be scheduled with RCCHC’s Occupational Health on your first day should you choose to do so. In accordance with the American with Disabilities Act (ADA), reasonable accommodations can be made for employees with disabilities that prevent them from receiving the vaccine. Similarly, Title VII of the Civil Rights Act of 1964 requires employers to provide reasonable accommodations for individuals who notify us of sincerely held religious beliefs that prevent them from receiving the vaccine.

POSITION TITLE: Pharmacy Technician

REPORTS TO: Pharmacy Director

SUPERVISORY RESPONSIBILITY: N/A

DEPARTMENT: Pharmacy

POSITION STATUS: Non-Exempt

POSITION SUMMARY: The Pharmacy Technician is responsible for assisting in all appropriate aspects of the pharmacy’s operations. The Pharmacy Technician will model behaviors consistent with the published values and the Code of Conduct of RCCHC.

POPULATION SERVED: Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents, migrants and seasonal farmworkers, as well as, visitors of Hertford, Bertie, Northampton, Gates, Washington and surrounding counties, regardless of their ability to pay.

QUALIFICATIONS:

Must be a high school graduate or possess a high school equivalency certificate
Must be a graduate of an accredited pharmacy technicians training program and certified as a pharmacy technician
Must have a minimum of two years of experience working in a full-time pharmacy
Must be void of any drug convictions or related charges
Prefer candidates with prior 340B work experience
Prefer Spanish speaking
Must demonstrate commitment to working with all populations including low income individuals
ESSENTIAL FUNCTIONS:

Prepare prescriptions, including labeling, counting medication and packaging for pharmacist review
Assist with administration of the 340B drug pricing program
Assist with administration of the RCCHC indigent medication program
Pull and fill prescriptions sent electronically in a timely manner
Verify all patient information received from patients, faxes and e-prescribing including allergies and insurance information for accuracy
Assist with RCCHC sample medication program
Work with clinic staff to maintain an appropriate formulary
Develop “par levels” of medication based on demand and availability
Maintain/Update the pharmacy computer database
Order replacement medications as needed
Maintain pharmacy stock including rotation of stock to avoid out of date stock
Orient patients to pharmacy workflows and processes
Assist with orientation and training of personnel
Pull, reverse claims, and restock all medications that were not picked up within days of fill date.
Maintain reports and logs for the pharmacy
Maintain strict patient confidentiality
Participate in quality improvement projects
Check out patients and obtain patient’s signature (or his/her representative per RCCHC policy) for receiving prescriptions
Participate as an active member of the pharmacy team
Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation
Other job duties may be required that are not listed above.

340B Specialist
Full-time Regular
Corporate, Ahoskie, NC, US

As a condition of employment, all Roanoke Chowan Community Health Center new hires are required to be COVID-19 vaccinated prior to your first day of employment. Accommodations to begin the vaccination process can be scheduled with RCCHC’s Occupational Health on your first day should you choose to do so. In accordance with the American with Disabilities Act (ADA), reasonable accommodations can be made for employees with disabilities that prevent them from receiving the vaccine. Similarly, Title VII of the Civil Rights Act of 1964 requires employers to provide reasonable accommodations for individuals who notify us of sincerely held religious beliefs that prevent them from receiving the vaccine.

Title: 340B Program Specialist

Reports To: 340B Program Coordinator

Direct Reports: None

Classification/Category: Admin Level I

Workgroup(s): 340B Oversight Committee

Work Status: Hybrid

Salary Range: $15.00 – $27.33

Stipend(s): None

Status: Non-Exempt

Summary of Position

The 340B Program Specialist is responsible for assisting in all appropriate aspects of 340B Program compliance and maintenance, as well as assisting in all aspects of pharmacy operations. The 340B Program Specialist 1 will model behaviors consistent with the published values and the Code of Conduct of RCCHC.

RCCHC Mission, Vision and Values

Mission: Great care for every one every day.

Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.

Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)omitted

Population Served

Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.

Minimum Qualifications

Ability to read, write and comprehend instructions in the English language. Communicate effectively. Interact in a respectful and professional manner with internal and external customers. Ability to gather and synthesize information. Must be void of any drug convictions or related charges. Able to travel to other RCCHC site. Understanding of, and sensitivity to, the diverse populations, socioeconomic, cultural and ethnic backgrounds to the communities we serve.

Education: High school diploma or equivalent required

Experience: Minimum two years of experience working in a full-time pharmacy required. Prior 340B work experience highly preferred. Spanish speaking preferred

Certification(s)/Licensure: Pharmacy Technician certification or ability to obtain certification preferred

Knowledge:

Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act
Knowledge of thorough understanding of the 340B program
Knowledge of computer systems and applications.

Skills:

Skill in exercising a high degree of initiative, judgment, and discretion.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
Skill in identifying and resolving problems.
Skill in developing comprehensive reports.

Abilities:

Ability to plan, organize, and integrate priorities and deadlines.
Ability to identify, analyze, and interpret complex data and, resolve operational problems.
Ability to evaluate and make recommendations for continuous quality improvement.
Ability to evaluate and make recommendations for continuous risk assessment.
Ability to anticipate and react calmly in emergency situations.
Ability to communicate clearly and effectively orally and in writing.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate organizational software.

Essential Functions

Execute and document monthly self-audits for the 340B Program
Assist with the remediation of self-audit findings
Utilize identified processes to determine 340B eligibility of referral prescriptions from both in-house and contract pharmacies as well as additional vendors
Contact patients with ineligible in-house specialty prescriptions to provide alternate options for access to needed medications
Contact Specialty Providers to request notes for specialty claim eligibility, if needed
Monitor 340B compliance within the referral prescription eligibility process
Maintain proficiency in the utilization of all contract pharmacy specialty prescription portals
Attend internal meetings to monitor 340B compliance and standards of business
Assist with the evaluation and implementation of coast savings opportunities with the 340B
Program

Prepare prescriptions, including labeling, counting medications and packaging for pharmacist
review

Maintain/Update the pharmacy computer database
Pull and fill prescriptions sent electronically in a timely manner
Order replacement medications as needed
Verify all patient information received from patients, faxes, and e-prescribing including allergies and insurance information for accuracy
Maintain reports and logs for pharmacy
Maintain strict patient confidentiality
Pull, reverse claims, and restock all medications that were not picked up within 10 days of fill
date

Orient patients to pharmacy workflows and processes
Performs other duties as assigned.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, and telephones.

Work Environment: Position is in a well-lighted office environment. May be exposed to contagious diseases and other patient-related conditions. Occasional evening and weekend work and some travel.

Physical Requirements: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

Repetitive movement of hands and fingers – typing and/or writing.
Occasional standing, walking, stooping, kneeling or crouching.
Reach with hands and arms.
Talk and hear.

Pharmacy Technician – $1,500 Sign-On/Retention Bonus

Want more than just a job?

Western NC Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need. We are looking for a full-time Pharmacy Technician.

Pharmacy operates Monday – Thursday 8am – 7pm and Friday 8am – 5pm.
Technicians work eight hours per day with half-hour lunch.

RESPONSIBILITIES- Includes but not limited to the following:
• Prepare medications under the direction of a pharmacist
• Count, measure, label, and record quantities
• Use of pharmacy management database
• Ensure compliance with 340b regulations
• Provide Customer service both in-person and over the phone
• Assist our patients with enrolling in appropriate Patient Assistance Program
• Assist with Prior Authorization request processing for our clinics
• Support robotic dispensing system
• Support expansion of clinical pharmacist services

QUALIFICATIONS:
• Fully Vaccinated with COVID vaccine
• Certified Pharmacy Technician (CPhT preferred)
• Five years’ experience preferred
• Bi-lingual Spanish, or Russian/Ukrainian is preferred

FULL-TIME BENEFITS:
• A competitive salary
• Excellent benefits package including:
o Medical
o Dental
o Vision
o Ten (10) Paid Holidays
o Accrued PTO (total of 156 hours 1st year)
o Company Paid Short- and Long-Term Disability Insurance
o Company Paid Life Insurance
• No weekends, or holiday work required

Candidates may apply by emailing a resume in MS Word or PDF format to employment@wncchs.org, or mail to Human Resources, P.O. Box 338, Asheville, NC 28802.

We are an Equal Opportunity Employer; racial/ethnic minorities are encouraged to apply.

Bertie County Rural Health Association
JOB DESCRIPTION

Job Title: Certified Pharmacy Technician

Purpose of the Job: Prepare medications under the direction of a pharmacist. Count, measure, mix, label, and record quantities, amounts, and dosages of medications according to prescription orders

Tasks

1. Organize in shelves the inventory stock delivered on a daily basis.

2. Review wholesaler invoices to verify that all invoiced items are actually received.

3. Upload inventory cost information in the pharmacy management database.

4. As assigned by the supervisor, enter the financial information necessary to ensure proper billing/ cost tracking of each prescription filled.

5. As assigned by the supervisor, enter the data necessary to fill prescriptions in the pharmacy management database.

6. Code or charge each prescription filled to the correct payer.

7. Accept telephone requests for prescriptions refills and get them ready for processing. Handle other telephone calls/messages for the pharmacy.

8. Help the pharmacists and/or dispensing physicians with prescription-filling tasks, e.g., counting tablets and capsules, labeling bottles, etc.

9. Hand the patient (or his or her representative) filled prescriptions.

10. Inquire about the patient’s (or his or her representative) need or desire for additional education/counseling.

11. Obtain the signature of the patient (or his or her representative) who is receiving the filled prescriptions.

12. Process prescription payment slips to ensure that patient co-payments are accurately and effectively collected. (This requires close collaboration with front desk and financial management personnel.)

13. As assigned by the supervisor, order inventory and other supplies from the pharmacy wholesaler.

14. As assigned by the supervisor, report to the Chief Financial Officer the number of prescriptions filled and the total wholesaler order amount on a daily basis.

15. As assigned by the supervisor, print computer reports.

16. As assigned by the supervisor, provide treatment adherence services, e.g., pre-filling weekly medication boxes, observing patients on “directly observed therapy”, etc.

17. Periodically check the inventory stock for outdated items.

18. Participate in quality assurance/quality improvement activities.

19. The supervisor may assign other tasks from time to time.

Qualities

This job requires:

1. Integrity, i.e., being honest and ethical

2. Dependability, i.e., being reliable, responsible, and dependable in fulfilling obligations

3. Organization, i.e., approaching tasks in a logical and sequential manner, minimizing confusion, and avoiding inconsistencies

4. Self-Control, i.e., maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior—even in difficult situations

5. Stress Tolerance, i.e., accepting criticism and dealing calmly and effectively with high stress situations

6. Attention to Detail, i.e., being careful about detail and thorough in completing work tasks

7. Adaptability/Flexibility, i.e., being open to change (positive or negative) and to considerable variety in the workplace

8. Cooperation, i.e., being pleasant with others on the job and displaying a good-natured, cooperative attitude

Education: Graduation from high school

Training: As required by the NC Board of Pharmacy to be listed as a Certified Pharmacy Technician

Work Experience: None

Licenses: None

Fair Labor Standards Act Classification: Non-exempt

Bloodborne Pathogens Exposure Classification: Not at risk

Internal Credentialing: No

Internal Privileging: No

Supervisor: Director of Pharmacy

Summary
The clinical pharmacist is a licensed professional with knowledge and proficiency in pharmacy practice including pharmaceutics, pharmacokinetics, pharmacodynamics and pharmacotherapeutics. The pharmacist is responsible for interpreting and evaluating appropriateness of pharmacological therapy to ensure that patients receive optimal drug therapy. The pharmacist will practice at two to three Appalachian Mountain Clinics: Leicester Community Health Center and the Dale Fell Community Health Center in Asheville. Services could be provided at our Sylva location in the future as the need grows.
Responsibilities
The pharmacist is responsible for providing a full range of pharmaceutical service functions including, but not limited to:
Clinical:
 Select appropriate drug therapy based upon the pharmaceutical principles of pharmacokinetics and pharmacodynamics
 Complete patient-specific monitoring for efficacy, adverse effects, and clinical outcomes
 Communicate relevant findings and/or recommendations to other health care providers verbally and in writing
 Provide medication and device counseling to patients and caregivers
 Complete medical history and medication reconciliations
 Establish a patient panel for continual follow up under a CPA
Education:
 Provide concise, applicable, comprehensive, and timely responses to requests for drug information
 Educate health care professionals, students, patients, and the public regarding rational drug therapy
 Maintain basic knowledge of pharmaceutics, pharmacokinetics, pharmacodynamics, and pharmacotherapeutics in the area of practice

 Establish an understanding of the 340B program and help to grow pharmacy
utilization
 Contribute to quality improvement efforts and develop new initiatives,
policies, and procedures
 Complete Chronic Care Management consults

Administrative:
 Establish and implement programs that help ensure cost-effective drug
therapy and successful patient outcomes
 Manage continuous glucose monitor initiative
 Implement policies, practices, and procedures for clinical pharmacy services,
ensuring compliance with regulatory standards
 Collaborate with Director of Pharmacy to ensure optimal allocation of 340b
resources
Requirements:
 Education: Doctor of Pharmacy degree from an accredited School/College of
Pharmacy
 Experience: post-graduate year one residency or equivalent experience in
ambulatory care or rural health
 Licensure: current in-good-standing or eligibility for NC pharmacist license
and clinical pharmacist practitioner license
 Other: NC driver’s license for between clinic driving as necessary

Position: Pharmacy Technician I (Bilingual Preferred) – Wilson Community Health Center
Location: Wilson, NC
Job Id: 494
# of Openings: 1
PHARMACY TECHNICIAN I (BILINGUAL PREFERRED) – WILSON COMMUNITY HEALTH CENTER

Wilson Community Health Center’s pharmacy is hiring for a Pharmacy Technician.

The Pharmacy Technician will be responsible for assisting the Pharmacist in various pharmacy services including patient eligibility as well as medication access, filling, and dispensing processes in accordance with applicable rules and laws set by governing bodies including the North Carolina Board of Pharmacy.

Minimum Qualifications:

High school diploma or GED
Bilingual (Spanish/English) is preferred
Previous pharmacy work experience or Community Health Center experience preferred
National Pharmacy Technician certification required through the Pharmacy Technician Certification Board, a plus
NC Driver License
Basic computer skills
Self-directed with good organization skills
Excellent verbal and written communication skills
Team player
Ability to work independently

Physical Requirements:

Majority of the time spent standing, walking, reaching, minimal lifting, and frequent computer work.
Must be able to travel freely in the local area.

POSITION TITLE: 340B Program Coordinator

REPORTS TO: Chief Financial Officer

SUPERVISORY RESPONSIBILITY: None

DEPARTMENT: Pharmacy

POSITION STATUS: Exempt

SALARY RANGE:

POSITION SUMMARY: The 340B Program Coordinator is responsible for the day to day management and coordination of the pharmacy 340B program. This position ensures program compliance and supports the specialty functions of the BCRHA Pharmacies and contract pharmacies. The 340B Program Coordinator will model behaviors consistent with the published values and the Code of Conduct of BCRHA.

POPULATION SERVED: Bertie County Rural Health Association will provide open access, community-oriented primary care of the highest quality to all residents of Bertie and surrounding counties, regardless of their ability to pay.

QUALIFICATIONS:
• Associate or Bachelor’s degree or Certified Pharmacy Technician is desired
• Must possess 340B Apexus certified expert designation or obtain within six months of hire
• Experience with analyzing and reporting data to identify issues, trends or expectations to drive improvement of results and find solutions
• Must understand pharmacy purchasing and procurement of drugs and 340B regulatory requirements
• Works effectively with others and is able to organize workload, as well as assume responsibility and maintain confidentiality
• Must be able to work independently, exercise appropriate decision making skills, and function effectively on a team.
• Must be able to speak and communicate clearly and effectively

ESSENTIAL FUNCTIONS:
• Develops, executes and documents self-audits of the 340B process within the in-house pharmacies and contract pharmacies; coordinates and ensures remediation of findings
• Provides oversight for all audits performed by independent external auditors
• Maintains a current state of audit readiness
• Ensures the HRSA 340B database and recertification are completed and accurate
• Acts as Office of Pharmacy Affairs point of contact for 340B compliance
• Develops training and competency materials for all staff assisting /working with the 340B program
• Assists in the development, implementation or promotion of program resources/tools to support staff
• Collaborates with pharmacy staff and other departments such as Finance, Billing, Compliance, Clinical and IT to ensure effectiveness of the program
• Assess opportunities for cost savings and business improvements in 340B contract pharmacy utilization
• Tracks and reports program savings on a monthly basis or as needed
• Constructs appropriate financial metrics to assess areas of improvement
• Evaluates all current and future contract pharmacy opportunities, including contract language, fee structure and data setup
• Analyzes utilization of the program to identify ways to compliantly use the 340B program to its fullest extent to meet the needs of underserved patients
• Manages purchasing, receiving and inventory control processes
• Monitors purchasing records for each 340B participant; documents utilization, savings, problem areas and exceptions or discrepancies
• Ensures proper procurement of medications and utilization of medications, supplies and other 340B associated assets
• Manages and coordinates contracts for the third party administrator and contracted pharmacies
• Develops knowledge and maintains awareness of current regulations, trends and issues pertaining to the 340B program
• Develops and implements policies and procedures according to organizational, regional, national, state and federal requirements and guidelines.
• Develops action plans to close identified gaps in collaboration with leadership
• Participate in quality improvement and clinical care programs
• Participate as an active member of the BCRHA team
• Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation

Other job duties may be required that are not listed above.

PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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