Chief Executive Officer (CEO)

NOTE:  Please send resume and cover letter to email address as noted.

JOB TITLE: Chief Executive Officer

SUPERVISION: Reports to the Board of Directors

SUPERVISORY RESPONSIBILITY: Supervises all department administrators and oversees the management of all clinic activities and staff.

SALARY RANGE: $202,764.90 – $282,227.00

GENERAL SUMMARY:

The Chief Executive Officer (CEO) is responsible for the management, direction, and coordination of all organizational operations and related activities for the purpose of attaining the goals and objectives as set forth by the Roanoke Chowan Community Health Center Board of Directors. The CEO will conduct the affairs of RCCHC within the limits of their authority as set forth by this job description and the policies and directives established by the Board of Directors.

The selected candidate for CEO must relocate to the service area within six months of accepting the position.

POPULATION SERVED:

RCCHC provides open access, community-oriented primary care of the highest quality to all residents, migrants, and seasonal farm workers, as well as, visitors of Hertford, Bertie, Northampton, Gates, Washington and surrounding rural counties, regardless of their ability to pay or healthcare services.

ESSENTIAL FUNCTIONS:

Strategic Management

• Serves on the governing board and is responsible for development and implementing the Center’s mission and strategic plan.
• Leads in developing, planning and implementing the Center’s business plans in accordance with the strategic plan.
• Recommends, develops, implements, and updates strategic long- and short-range plans to support the Center’s philosophy and goals.
• Informs the Board about current trends, problems, and medical activities to facilitate updating and/or creating policies.

Board of Director’s Relationships

• Participates and coordinates the selection and training of new board members.
• Coordinates with the board to ensure medical, dental, and mental health providers are appropriate and competent to provide care.
• Serves as liaison and channel of communication between board and its committees, the medical and administrative staff.
• Serves as the Board of Director’s representative and authority in signing contracts, agreements, letters of agreement, affiliation agreements and/or legal agreements binding an organization with another entry.

Clinical Management

• Oversees and monitors equitable medical, dental, mental health and program activities at multiple sites to ensure fulfillment of the rural community’s need for quality healthcare.
• Establishes, secures approval, and oversees clinical operating policies and procedures, particularly with regard to implementing evidenced based Value Based Care models.
• Oversees efforts of medical, dental, mental health, programs and administrative staff in the recruitment, development, and performance evaluation of employees.

Financial Management

• Actively supervises the business and financial affairs of the Center and fiscal management including accounting, budgeting, internal controls, and timely reporting.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
• Continually monitors operations, programs, and physical properties and initiates appropriate directives.
• Responsible for the control and effective utilization of financial and physical resources of the organization, including annual audit, budget, and internal controls.
• Responsible for and participates in the formation, timely submission and administration of annual grants.

Human Resource Management

• Resolves medical/administrative problems or issues.
• Keeps lines of communication open with staff to ensure a professional, positive work environment.
• Utilizes and promotes training in health equity practices for clinical and non-clinical staff.
• Consistently focused on developing an employment culture that embraces high quality care and employee satisfaction by ensuring a talent management system to train and grow staff.
• Delegates authority and responsibility to management team members with the focus to develop, grow, and maintain a vibrant management team.

Community Involvement

• Encourages clinic integration within the communities served through effective communication practices targeted for different generational and cultural backgrounds.
• Responsible for effective fund development, public relations and marketing programs focusing on capital development and growth.
• Represents RCCHC clinics in its relationships with other healthcare organizations, government agencies, and their party payers.
• Establishes and maintains effective liaisons with educational institutions, students, and residents.

General

• Maintains professional affiliations and enhances professional development to ensure RCCHC’s clinical and business practices are improved utilizing leading evidenced based practices.
• Ensures clinic compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
• Maintains strictest confidentiality.

Other duties may be required that are not listed above.

EDUCATION:

MHA, MBA, or MS in Health Administration, Business Administration, or equivalent required. 

EXPERIENCE:

Five years of executive level experience including five years of experience in the administration of clinical operations. FQHC background highly desired.

I acknowledge that I have read and fully understand the above job description and agree to abide by its contents.

THIS POSITION DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Signature: ______________________________________ Date: _________________________

RCCHC Board of Directors Chair:  ________________________________   Date: _____________

• This position requires compliance with Roanoke Chowan Community Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element of considered as part of the employee’s regular performance evaluation.

• Failure to comply with Roanoke Chowan Community Health Center’s written standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Roanoke Chowan Community Health Center’s written standards, will be met by the enforcement of disciplinary action up to and including termination, in accordance with Roanoke Chowan Community Health Center’s Compliance Program and Procedure: Addressing Instances of Non-Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Revised 9/27/2024