NCCHCA Member Login

How could you not want to provide primary care to residents of a place called Happy Valley? It’s a special place, and Kintegra Health is a special employer. We’re looking for a Primary Care Physician or experienced APP.

J-1 Visa Waiver friendly! Consider joining us!

Overview

Provides professional medical services to complement the delivery of primary health care services at Kintegra Health; provides clinical leadership and supervision of midlevel providers and indirect supervision of medical support staff. Works closely with the Chief Medical Officer.

Kintegra Health does offer Immigration Sponsorships (J-1 Visa) to Medical Providers who are qualified for the position.

Medical Provider Qualifications:

Education: Medical Doctor or Doctor of Osteopathy degree required.

Licensure: Current or eligible to obtain the State of North Carolina MD or DO licensure required. Current DEA certificate required. Board Certification in Specialty preferred.

Minimum: Previous medical office or FQHC experience preferred. Knowledgeable in population health management in the underserved and/or vulnerable populations. Able to communicate and relate well with patients, providers and clinical staff.

Efficient, organized and accurate.

Medical Provider Key Responsibilities:

1. Engages in a patient-centered approach to providing care for patients and their families

2. Provides medical evaluation, treatment and consultation services to patients of the clinic.

3. Responds to emergencies and answers medical questions.

4. Obtains and documents or causes to be obtained and documented; appropriate chief complaint, past medical, family and social history, review of systems, examination, medications and allergies, assessment and plan for each patient, providing patient education as needed.

5. Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals as needed to patients

6. Reviews ancillary test results in a timely manner and coordinates notification and follow-up to the patients.

7. Supervises patient care by non-clinic agencies such as home health care, nursing home, or hospice.

8. Available to patients personally or through clinical staff to answer questions and relay information regarding their care.

9. Completion of all appropriate paperwork in a timely manner, including documentation to comply with insurance and reimbursement guidelines.

10. Supervises assigned midlevel providers in the conduct of clinical care and delegates authority and responsibility when and where needed Supervises assigned midlevel providers in the conduct of clinical care and delegates authority and responsibility when and where needed.

11. Actively participates in the QI process by reviewing peer and mid-level charts when appropriate and gives feedback to peer to support a culture of peer education and continual learning

12. Perform other duties as assigned by Medical Director

Perks: In addition to our patients and our mission, we’re passionate about offering a fantastic experience for our providers and staff. Here at Kintegra, what we offer includes:

• Continuing Education Funds and PTO

• Career Development and Leadership Opportunities

• Administrative Time

• Health Insurance

• Dental Benefits

• Tuition Reimbursement up to $5,000.00 annually

• 403B Retirement, Company contributes 4% & Company matches up to 4%

• Paid Time Off

• Holiday Pay

• Long-Term and Short-Term Disability

• Life Insurance

• Additional Voluntary Benefits

• Employee Assistance Program

• Flexible Spending Accounts

Over time, there’s room for growth within Kintegra!

Community

Caldwell County is a North Carolina gem! Rural charm just 73 miles from Charlotte Douglas International Airport. Check out these community links:

Explore Caldwell County – https://explorecaldwell.com/#/

Caldwell Arts Council – https://www.caldwellarts.com/

Downtown Lenoir – https://downtownlenoirnc.com/

Education – https://www.caldwellschools.com/

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient.

2. Build not Blame – Focusing first on finding fault with the process rather than the person.

3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers.

4. Cooperation and Flexibility – Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description

5. Culturally Sensitive – Always working toward one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture

We are an equal opportunity employer and value diversity.

NeighborHealth Center, a nonprofit community health center/FQHC in Raleigh, NC, seeks a Family Medicine Physician (MD or DO). This role is a full-time, on-site position.

Position Summary
Physicians provide professional comprehensive medical services for NeighborHealth Center (NHC) patients on a full-time basis as described in their employment agreement. As a member of a Care Team, the Family Medicine Physician works with the other care team members to provide quality patient-centered care.

Principal Duties and Responsibilities
Provides comprehensive primary care services to both children and adults, including newborns.
Obtains health history and performs a physical exam to determine and execute a diagnosis and treatment plan in accordance with established standards, procedures, and practices. Requisitions lab tests and x-rays, writes prescriptions, and makes referrals as appropriate. Follows NHC clinical practice guidelines.
Participates in the call schedule on a predetermined basis.
Delegates patient care responsibilities that fall under the scope of practice of other Care Team members to those individuals (medical assistant, patient educator, registration representative, behavioral health).
Attends staff and medical provider meetings and maintains a level of involvement with the health center committees, as needed, to ensure quality patient care. Participates in peer/chart review, performance evaluations, and quality improvement efforts.
Provides patient care to approximately 9-10 patients per 4-hour shift per day as per productivity expectations for all providers.
Collaborates with nurse practitioners or supervises physician assistants, as appropriate, in providing patient care; may assist in the education training of medical students and residents.
Participates in continuing medical education, including Life Support Training, to maintain the skills necessary to perform physician duties and as required by applicable medical boards and the State.
Maintains own physical health required to perform physician duties; maintains current immunizations and up-to-date PPD.
Maintains communication with administration regarding personal issues related to drugs, felonies, discipline, loss of license or privileges, litigation where the provider or clinic is harmed or at risk, or other serious issues.
Participates in quality improvement efforts on the Care Team.
May perform other duties as assigned by the Chief Medical Officer.

Compliance and Documentation
Confirms patient identity according to current procedure before rendering any service.
Thoroughly, accurately, and promptly documents all services rendered in the electronic medical record for every patient.
Performs all tests, procedures, and other services according to the policy and procedure of NHC, notifies the appropriate supervisor in a timely manner of instrument or procedural problems.
Is knowledgeable of and in compliance with CLIA, OSHA, HRSA, and JCAHO regulations for safety, infection control, equipment operation, and other applicable areas.
Participates in proficiency testing as required by NHC or departmental policy to ensure that proper standards of care are being maintained
Maintains confidentiality of patient health information in accordance with HIPAA and other applicable regulations.

Requirements
Required Skills or Abilities
Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel.
Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.

Required Knowledge, Experience, or Licensure/Registration
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited institution
Completion of residency program with certification of specialty training and clinical experience
Board Certification (or eligible) in specialty training and maintenance of certification
State licensure to practice medicine in North Carolina
CPR Certification
Ability to work onsite/hybrid Mondays through Fridays during the hours of 7:45 am and 5 pm.
Ability to work remotely via a home office set up with access to secure Internet connection.
Ability to read, write, speak, and comprehend English fluently.
Required immunizations

Physical requirements of the Job
Sitting or standing (often for prolonged periods)
Carrying or lifting objects up to 20 pounds

This is a full-time, exempt position.

NeighborHealth Center, a nonprofit community health center/FQHC in Raleigh, NC, seeks an experienced Family Nurse Practitioner or Physician Assistant. This role is a full-time, on-site position and requires at least two years of experience as an Advanced Practice Provider.

Position Summary
The Family Nurse Practitioner or Physician Assistant provides professional, comprehensive primary medical care to patients of all ages (including newborns and pediatrics) in collaboration with health center staff physicians.

Principal Duties and Responsibilities
Consults and collaborates with physicians and other health care providers to develop effective treatment plans. Provides direction to other personnel and reviews medical records to verify that each patient’s care plan and medical needs are being met.
Obtains health history and performs a physical exam to determine and execute a diagnosis and treatment plan in accordance with established standards, procedures, and practices. Requisitions lab tests and x-rays, writes prescriptions, and makes referrals, as appropriate. Follows NHC clinical practice guidelines.
Delegates patient care responsibilities that fall under the scope of practice of other Care Team members to those individuals (medical assistant, nurse, care coordinator, patient educator, registration representative, behavioral health). Provides patient care to 7-10 patients per 4-hour shift per day as per productivity expectations for all advanced practice providers.
Provides follow-up care for patients. Ensures continuity of patient and family care by exchanging information and cooperating with other community health/social service agencies, hospitals, and health care providers. Counsels patients and/or significant others concerning physical and developmental well-being, defining each individual’s needs and problems. Identifies community health resources, and guides patients and/or significant others in their use.
Attends staff meetings and provider meetings and maintains involvement with NHC committees to ensure quality of care for patients; participates in peer/chart review and performance evaluations.
Participates in quality improvement efforts on the Care Team.
May perform other duties as assigned by the CMO.
Participates in continuing medical education, including Life Support Training, to maintain the skills necessary to perform duties and as required by applicable medical boards and the State.
Maintains own physical health required to perform duties; maintains current immunizations and up- to-date PPD.
Maintains communication with Administration regarding personal issues related to drugs, felonies, discipline, loss of license or privileges, litigation where the provider or clinic is harmed or at risk, or other serious issues.
The provider will meet twice a year with his/her designated collaborating physician as outlined in the collaborative practice supervision requirements protocol.

Compliance and documentation
Confirm patient identity according to current procedure before rendering any service.
Thoroughly, accurately, and promptly document all services rendered in the electronic medical record for every patient.
Perform all tests, procedures, and other services according to the policy and procedure of NHC, notify the appropriate supervisor in a timely manner of instrument or procedural problems.
Be knowledgeable of and in compliance with CLIA, OSHA, and HRSA regulations for safety, infection control, equipment operation, and other applicable areas.
Participate in proficiency testing as required by NHC or departmental policy to ensure that proper standards of care are being maintained.
Maintain confidentiality of patient health information in accordance with HIPAA and other applicable regulations.

Requirements
Required Skills or Abilities
Ability to work independently and make clinical assessments.
Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel with good keyboarding skills.
Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.

Required Knowledge, Experience, or Licensure/Registration
At least two years of experience as a Provider.
Graduate of an accredited Nurse Practitioner or Physician Assistant program; master’s degree preferred.
State licensure to practice in North Carolina.
Active board certification as a NP or PA in Primary Care.
Active DEA license or ability to apply for such license upon hire.
Qualified by education, training, or experience to work with the pediatric, adult, and/or geriatric patient population as specialty assignment dictates. Demonstrated ability to work independently and make clinical assessments.
Ability to work onsite Mondays through Fridays during the hours of 7:45 am to 5 pm.
Ability to read, write, speak, and comprehend English fluently.
Immunizations as required.
CPR certification required.

Physical requirements of the Job*
Sitting or standing (often for prolonged periods)
Walking and moving about to accomplish tasks.
Carrying or lifting objects up to 20 pounds

This is a full-time, exempt position.

The Referral Specialist plays a crucial role in the healthcare system by managing patient referrals to ensure timely and efficient access to necessary medical services. This position requires strong organizational skills, attention to detail, and a comprehensive understanding of medical terminology and coding. The ideal candidate will facilitate communication between patients, healthcare providers, and insurance companies while adhering to HIPAA regulations.

Responsibilities

Process and manage patient referrals in accordance with established protocols.
Verify insurance coverage and eligibility for referred services.
Utilize ICD-10 and ICD-9 coding systems for accurate documentation.
Maintain accurate medical records and ensure compliance with HIPAA standards.
Communicate effectively with patients regarding their referral status and next steps.
Collaborate with healthcare providers to coordinate care and follow-up appointments.
Assist in resolving any issues related to managed care or insurance verification.
Stay updated on changes in medical terminology and coding practices.
Qualifications

Previous experience in a medical office setting is preferred.
Familiarity with medical coding (ICD-10, ICD-9) is essential.
Knowledge of managed care processes and insurance verification procedures.
Strong understanding of medical terminology and HIPAA regulations.
Excellent organizational skills with the ability to manage multiple tasks simultaneously.
Effective communication skills, both verbal and written.
Proficiency in office software applications to maintain records and documentation.
We invite qualified candidates who are passionate about improving patient care through effective referral management to apply for this vital role.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person

Sign on Bonus Available!

Position Summary:
The Clinical Psychiatrist will evaluate, diagnose and treat patients with mental disorders. This role is integrated within the primary care clinic to function as a member of multi-disciplinary and administration teams in the provision of mental health and substance use screening protocols for adult & pediatric patients. This role may prescribe medication or suggest therapy according to their patients’ needs.

Job Responsibilities:
• Helps patients by evaluating medical and psychosocial conditions.
• Develops and implements treatment plans, including prescription of psychotropic medications.
• Monitors and evaluates treatment results.
• Evaluates patients by interviewing patient, family, and other persons; conducting physical examinations; observing behaviors; reviewing medical history and related documents; selecting, administering, and interpreting psychological tests; and ordering laboratory tests and evaluating results.
• Develops treatment plans by determining nature and extent of cognitive, emotional, developmental, social, and behavioral disorders and establishing treatment goals and methodologies.
• Treats patients by utilizing psychotherapeutic methods and medications; discussing progress toward goals with patients; providing instructions; monitoring effect of medications; and supervising staff provision of services.
• Maintains interdisciplinary treatment by reviewing treatment plans and progress, and consulting and collaborating with primary care physicians, mental health therapists, nurses, and other health care providers.
• Assures quality and safe service for patients and staff by enforcing policies, procedures, standards, rules, Joint Commission for Accreditation of Health Care Organizations requirements, and legal regulations; participating in utilization reviews; and remaining available for emergency consultations.
• Improves staff competence by providing training and discussions regarding the interrelationship between psychosocial and physiological problems, psychotropic medications, crisis intervention, and related issues.
• Maintains historical records by documenting symptoms, medications, and treatment events and writing summaries.
• Updates job knowledge by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Qualifications:
• Strong interpersonal and communication skills
• Strong documentation and monitoring skills
• Proven ability to analyze information and to think critically
• Excellent decision-making and listening skills
• Excellent patient service, care and bedside manner

Preparation and Training:
• Completion of a psychiatric residency or a family medicine/psychiatry residency in an ACGME approved residency program
• Current BC/BE in Psychiatry (American Board of Psychiatry and Neurology in psychiatry)
• Valid state medical license as MD or DO
• Valid DEA certificate
• 2 years’ experience working full-time as a psychiatrist in child/adult psychiatry

Sign On Bonus Available!

Position Summary:
The purpose of the Registered Dietician (RD) position is to provide comprehensive, complex nutrition and health education services to adult and pediatric patients with a variety of medical/nutritional problems. The RD will exercise a thorough knowledge of disease pathophysiology in relation to nutritional theories and practices. The RD will consistently manage acute, chronic, and terminally ill clients/patients who are characterized as medical high risk. The scope of practice will include but not limited to: managing the hypertension program, diabetic program and other quality and patient care initiatives. As a key contributor to the Quality Program the RD will participate in developing and implementing clinic flow, patient referral criteria, operation standards, and procedures. Serves as a technical resource and provides training to other clinical and non-clinical staff and work may include other related assignments as determined by the Chief Medical Officer (CMO).

Overview and Guideline:
The RD will receive complex, critical referrals, requiring independent analysis of clients’ medical condition, researching nutritional requirements of the respective medical problems, and creation of a treatment plan in concert with an interdisciplinary team approach. The RD may provide technical consultation and training to clinicians in developing the nutrition component of the care plan. May interpret medical and laboratory information and discuss hospital referred treatment plans, interpreting their application to the home environment.

Guidelines include standardized assessments, professional reference materials, nutritional program reference manuals, medical reference, and professional standards. Employees must independently apply these guidelines, program goals, and standards or seek advice from either a higher lever nutritionist or the program management team.

Essential Duties:
• Support medical staff in addressing nutrition and weight issues with all patients
• Counsel interested patients/families in healthy food choices and physical activity
• Maintain database of patients counseled
• Plan patient care independently or in concert with an interdisciplinary team.
• Meeting objectives and goals as directed by your supervisors.
• Help program management develop resources (handouts, newsletters, demonstrations and other teaching tools) and forms as assigned and directed.
• Meet with staff to review program and revise process.
• Communicate regularly with providers on all their patients/families enrolled in program
• Provide consultative service to school nurses, fitness program staff and other change agents.
• Assists with special research projects; gathers comprehensive health education data and statistics; and makes proposals as needed based on these and trends in the health education field.
• Provides oversight with the CMO for the Hypertension and Diabetic initiatives at the designated location.
• Participates in TQM (Total Quality Management) at TAPM for children and adults.
• Represents the agency at community organizations; serves as a speaker before public groups, private organizations, and the general public as needed.
• Performs related duties as required.
• Travel as needed.

Minimum Qualifications:
Registered Dietitian License
Masters Degree with two year’s work experience.
Proficient in Microsoft Office
Current NC Driver’s License

Sign on Bonus Available!

Position Summary:
Provides direct patient care services by independently and interdependently scheduling, supervising, and/or conducting complex diagnostic and therapeutic procedures. This position independently participates in the delivery of direct patient care within the scope of individual authority granted by the North Carolina State Boards of Medical Examiners and Nursing.

Job Responsibilities:
• Performs complete physical exams, obtains medical history; interprets and records findings.
• Orders/obtains appropriate laboratory and diagnostic studies/tests to assist with patient evaluations, as needed.
• Interprets and integrates data to determine preliminary diagnosis and appropriate therapeutic plan.
• Administers medications, immunizations, and injections in compliance with state law and clinic guidelines.
• Performs direct patient care services, which may include instruction, education, counseling, recommendation of medications and treatments, health and illness prevention, and/or community resources to meet specific needs to patient and family.
• Coordinates and schedules laboratory studies and diagnostic procedures. Explains the necessity, preparation, nature and anticipated effects of scheduled diagnostic and therapeutic procedures to patients.
• Reviews, writes, and renews medication prescriptions, which corresponds to the written standing orders, and/or, to the consultation advice of the supervising physician.
• Documents, updates, and maintains patient records.
• Carries out patient care services under indirect physician supervision, such as suture removal, catheterization, burn and wound debridement, simple head injuries, dressing changes, pelvic exams, removal of foreign bodies from orifice or tissue, etc.
• Collaborates with physician in the management of acute or long-term patient needs: monitors/maintains a record of patient progression, and consults with supervising physician when patient progress does not meet anticipated and/or predetermined criteria.
• Collaborates with the designated Triage Nurse to address phone calls from patient seeking advice, answers to health questions, determination of being seen in the clinic, etc., home health nurses, teachers, inpatient medical team, PT ’s, OT’s, and physicians.
• Collaborates with Community Liaisons and Wraparound staff to coordinate patient complex caie, follow-ups, and continuity of care
• Reviews school reports, psychological evaluations, DEC evaluations, IEP’s, Early Intervention Reports, etc. with regards to patient care plan.
• Summarizes records and prepares referral letters.
• Communicates/confers with various outside agencies and resources regarding medical advice/information of clinic patients, such as dentist, social services, speech and hearing, etc., as needed.
• Refers patients to specialist, such as ENT, Pediatric Surgeon, Dermatologist, Neurologist, Asthma, etc., as needed.
• Participates in clinical research projects and prepares analyses/consensus report, when requested.
• Confers with other health professionals regarding patient condition, if necessary.
• Attends staff meeting once monthly.
• Attends Ground Rounds and continuing education meetings, as required.
• Promotes team, system, and organizational goals; maintains patient confidentiality and provides superior customer service.
• Disposes all disposable, contaminated, and used items into designated waste containers.
• Abides by all company policies regarding safety/health rules and regulations.
• Adapts to various situations and adjusts to shifting priorities.
• Performs other duties as assigned.
Preparation and Training:
Job duties require a broad knowledge of advanced nursing skills and comparable studies not available in undergraduate schools. Requires completion of a master’s degree Nurse Practitioner program and certification as an FNP or PNP. Must have a working knowledge of data processing equipment, computers, telephones, and such typical office machines and equipment. Must maintain effective written and oral communication and English skills. Must maintain current North Carolina RN and NP License, with a letter of approval from the NC Medical Board. CPR certification, and a NC driver’s license are also necessary.

Overview:
Under direct supervision, provides assistance to the provider and clinical staff of Triad Adult and Pediatric Medicine (TAPM) to provide direct, quality patient care to adult and/or pediatric patients. They perform a range of clinical and administrative duties, including taking vital signs, administering medications, and assisting with procedures.

Job Responsibilities:
 Assists provider staff during examinations, treatments, and testing, ensuring cultural sensitivity when interacting with patients from diverse backgrounds.
 Refers to and follows provider staff orders in accordance with agency protocols, policies and procedures when performing patient care and clinical skills including but not limited to: venipuncture, immunization injections, ear irrigation, administration of medications, dental varnishings, catherizations, specimen collections, etc., and completes necessary documentation. Ensuring that these procedures respect patient preferences and cultural beliefs, especially regarding personal space and medical practices.
 Retrieves information from patient charts for lab and diagnostic tests, and obtains required patient signature on appropriate consent forms, as requested by provider staff.
 Performs patient intake and prepares patients for office visit per policy and procedure.
 In collaboration with provider staff, supports entry and recording of visit charges per protocol and advises patients of follow up appointments as directed by provider staff.
 When requested, ensures referral forms and other paperwork initiated by provider staff is complete and accurate.
 Provides patients with clear instructions for follow-up care and treatment, taking cultural diversity into account to ensure health information is understood and accessible to all.
 Requisitions, organizes, and stocks inventory for examination rooms and nurse’s station, as needed.
 Disposes of all disposables, contaminated, and used items into designated waste containers.
 Cleans and stocks examination rooms and stations as needed.
 Participates in ongoing quality improvement monitoring, educational updates, in-services, and other meetings pertaining to position.
 Promotes team, system, and organizational goals; maintains patient confidentiality and provides customer service.
• Abides by all company policies, procedures and protocols regarding safety/health rules and regulations.
• Adapts to various situations and adjusts to shifting priorities.
• Performs other duties as assigned.
• Floats to other clinic sites upon request to meet staffing and coverage needs.

Preparation and Training:
Job duties require a high school education with additional broad technical training in a nationally recognized Medical Assistant Program. Must either be a current Certified or Registered Medical Assistant. Must have a working knowledge of data processing equipment, computers, telephones, and such typical office machines and equipment. Must maintain effective written and oral communication/English skills. Must maintain current CMA/RMA designation, CPR certification, and a NC driver’s license for occasional outside travel.

Cultural Competence Skills:
Must have a working knowledge of best practices in culturally responsive care, with strong written and oral communication skills, including the ability to adapt communication styles for our culturally diverse patient population.

Experience:
With the above skills, education, and at least one year of previous clinical experience (preferably in ambulatory care), it would take approximately 3-12 months to become proficient with the policies, procedures, and protocol utilized by Triad Adult and Pediatric Medicine.

Sign On Bonus Available!

Position Summary:
Is a key member of the Triad Adult and Pediatric Medicine, Inc. (TAPM) Clinic Management Team (CMT). This position works with the Nursing Director, Practice Administrator and Lead Provider to provide administrative leadership to the site/office clinical team. Under administrative review, provides preliminary leadership in the overall administrative direction and coordination for policies, procedures, and programs at the clinical site. Jointly accountable with other members of the clinic management team for the management of clinical and financial resources in order to achieve patient outcome, as well as to promote professional development and coordination of the TAPM clinical staff.

Provides first-line leadership, supervision, and coordination for nursing and clinical services at a specific TAPM site; serves as an administrative and clinical resource to clinical staff; assists with effective management practice of all staff and material resources in order to achieve the highest quality patient care; provides direct nursing services in the clinical setting and in specialty clinics as assigned.

The Lead Nurse will cover the clinical portion based on the needs of the site. Example: Cover provider clinic, triage, and/or clinical responsibilities listed below.

Job Responsibilities:

Front Line Supervisory Responsibilities:
 Provides leadership for office/site nursing staff. Evaluates/provides utilization of personnel, supplies equipment, and physical facilities.
 Manages the Team Directed Care and Chronic Clinic, as required.
 Participates in multi-disciplinary teams with member hospitals and county agencies for continuity of care.
 Develops and modifies the nursing schedule, coordinating with provider schedule and clinic needs.
 Assigns daily duties to site specific nursing staff.
 Serves as a member of the clinic management team (CMT).
 Will primarily work in direct care to address urgent needs and cover shortages. Will have assigned administrative time.
 Ensures the orientation and training of new staff.
 Supervises site nursing staff
 Conducts competency and performance evaluations
 Monitors on a regular basis the competency of new nursing staff.
 Ensures nursing protocols are fully implemented in daily practice. Works with the Nursing Director and clinical management team to ensure protocols are updated based on standard of care and best practices.
 Ensures nursing duties in preventative and disease management protocols are fully implemented.
 Float to other clinic sites upon request to meet staffing and coverage needs.
 Triage Role – Performs all Triage Nurse Functions

Administrative/Financial/Budgetary Responsibilities:
 Assists in management of salaried expendables at or below budgeted expenses.
 Assesses/requisitions needed supplies and equipment.
 Participates in formulating/implementing variance analysis and corporate action plans.
 Manages inventory of clinical supplies and monitors daily par levels.
 Oversees ordering of supplies for clinic, including immunizations and medications.
 Ensures OSHA, Bloodborne Pathogen and other regulations are adhered to and that accidents are reported to Human Resources for follow-up.
 Responsible jointly with members of the clinical management team to ensure annual trainings are conducted to maintain staff awareness of safety issues in conjunction with Human Resources.

Human Resources Responsibilities:
 Participates in the interview, selection, and orientation process for new personnel.
 Identifies and refers all employee counseling issues to appropriate resources.
 Monitors/reports absenteeism, tardiness, etc.; refers to Practice Administrator.
 Identifies, assists, and participates with on-going employee training needs.
Participates/promotes in weekly ongoing Quality Improvement monitoring, educational updates, in-services, staff, and other meetings pertaining to position.
 Assists with the formulation, evaluation, and revision of nursing policies, procedures, and routines.
 Participates in Quality Assurance development/maintenance for related clinics.

Clinical Responsibilities:
 Performs nursing intervention skills according to nursing policies and procedures including but not limited to venipuncture, wound care, debridement, sterile and non-sterile dressings, ear irrigations, administration of medications and immunizations, catherizations, specimen collections, etc.: completes all necessary documentation, as required.
 Administers medications and injections in compliance with state law and clinic guidelines.
 Triages patient calls and patient “walk-ins” to office assesses priority of low-to-high risk patients on a “must see” basis of whether to be seen immediately, make a future appointment, or send home with care management advice to patient/parent.
 Assists medical staff during examinations, treatments, and minor surgery.
 Participates in the case management and multidisciplinary plan of care of Team Directed Clinic patients.
 Reviews records: documents no shows or cancelled appointments performs follow-ups per protocol and determines appropriate follow-up care.
 Instructs/informs patient/parent for preparation of ordered tests/treatments; makes certain all consent forms for procedures/tests are signed
 Obtains, reviews, records, and maintains patient laboratory and x-ray data.
 Retrieves patient charts for lab and diagnostic tests, and obtains required patient signature on appropriate consent forms, as requested by medical staff.
 Ensures patient chart completion prior to their assigned visits: charts major complaints, vital signs, measurements, and reasons for visit prepares patient for examination per TAPM protocol.
 Ensures referral requests and other paperwork initiated by medical staff is complete and accurate.
 Oversees the requisition, organization, and maintenance of inventory for examination rooms and nurse’s station, as needed.
 Disposes of all disposables, contaminated, and used items into designated waste containers.
 Oversees the cleaning and stocking of examination rooms, labs, and stations, as needed.
 Completes patient charge form and ensures charges are recorded and returned to front office, and ensures patient follow-up appointments.
 Ensures referral requests and other paperwork initiated by medical staff is complete and accurate.
 Disposes of all disposables, contaminated, and used items into designated waste containers.
 Promotes team, system, and organizational goals; maintains patient confidentiality.
 Abides by all company policies, procedures, and protocols regarding safety/health rules and regulations.
 Adapts to various situations and adjusts to shifting priorities.
 Performs other duties as assigned.

Behavioral Competencies:
 Direct supervision of a site-specific department staff involving responsibility for results in terms of costs, methods, and personnel, but supervision of others is limited to less than ten persons.
 Possess self-confidence, self-control and character to deal with situations well and positively.
 Desires to help others and focuses on meeting the needs of the patient and family. Ensures quality is delivered always.
 Has a personal pledge to high standards of efficiency, correctness, dependability, and to delivering outstanding customer service. Committed to advancing to higher levels of skill by continuing education, applied standards, and performance benchmarks.
 Connects well with others. Actively listens to the questions and concerns of others, understands others on an interpersonal level; responds to others in a timely and appropriate manner.
 Embraces the need for change; adapts to changing circumstances, sets change in motion when necessary.
 Shows respect to others and works well with a wide range of people. Sincerely intends to work cooperatively with others; wants to be part of a team. Strives to work together, as opposed to working separately or competitively. Strives to work well with others and deals with differences positively, even when personalities may clash or when team members are different from one another.
 Sees beyond the immediate situation and thinks critically about the larger scope. Identifies patterns or connections between situations for systems solutions.
 Lead by example in punctuality and attendance. Setting clear expectations for staff to ensure accountability.

Preparation and training:
Job duties require registered nurse (BSN preferred) with a minimum of three (3) years’ experience in a similar capacity. Must have a working knowledge of data processing equipment, computers, telephones, and such typical office machines and equipment. Must maintain effective written and oral communication and English skills. Must maintain current North Carolina RN License, CPR certification, Venipuncture certification, IV Certification, and a NC driver’s license for occasional travel.

CHCs Need Helene Recovery Support - Give Now

Western NC health centers have stepped up to provide incredible service to their communities, acting immediately after the storm to re-open sites, deliver supplies, and volunteer in shelters, public housing complexes, and senior living centers, bringing care to their most vulnerable neighbors. Now it’s our turn to support these health care heroes and help them rebuild their communities:

Donate to the Disaster Fund