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Ocracoke Health Center, Inc is a 501c3 organization committed to always providing excellent care to our community. We believe that medicine is an art as well as a science and are committed to delivering quality healthcare to the whole person. We partner with our patients and their families to provide a medical home that is respectful, compassionate, accessible, and comprehensive. We offer services including behavioral health, primary care, in-house pharmacies, pediatric care, migrant & seasonal farm workers, telemedicine, dental health, and MVP programs. The organization consists of three health centers in Ocracoke, Manteo, and Engelhard, NC.

The first 90 days will be spent in each of our clinics to observe the operations. After that, you can work a hybrid schedule, requiring a new hire to reside within commutable distance to Manteo, NC; Engelhard, NC and/or Ocracoke, NC.

Job Summary:

The Clinical Operations Director is responsible for designing, implementing, and maintaining a strategic plan for providing quality clinical outcomes to patients in collaboration with the leadership team and other employees. Responsible for planning, organizing, and directing all clinical operations at each health center. With the assistance of the Quality Manager and other members of leadership, the Clinical Director will lead quality improvement initiatives impacting core clinical measures, as identified by the Health Resources and Services administration Data Set (HRSA/UDS). The Clinical Director reports to the Chief Executive Officer.

Supervisory Responsibilities:

Direct reports include Clinical Managers from each site
Interviews, hires, and trains new clinical staff.
Oversees the daily workflow of the clinical department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:

Work cross-functionally with other members of leadership to ensure the organizational goals are achieved.
Act as HIPPA Officer
Provides ongoing leadership to identify and select clinical quality, patient safety, and patient satisfaction indicators for targeted improvement.
Updates Quality Improvement Plan annually.
Promotes and oversees performance improvement activities to improve operations that support achieving quality benchmarks.
Promotes the use of technology and clinical decision tools to achieve quality outcomes.
Works with Quality Manager to produces and shares reports on QI to support decision-making and oversight of key management staff and the governing board regarding the provision of patient care at the health centers.
Investigates any gaps in quality reports and develops clinical plan to improve upon or build on those gaps.
Assists in complying and reporting quality requirements, regulations, guidelines and measures to HRSA, HEDIS compliance, CMS, Bureau of Primary Health Care (BPHC), Joint Commission, federal, state, and MCO’s.
Stays current with clinical initiatives coming from HRSA and develops goals to support these initiatives as appropriate.
Requirements
Required Skills/Abilities:

Federally Qualified Health Center (FQHC) operations
Quality improvement and general quality concepts
HRSA regulations and expectations including compliance requirements, Federal Tort Claims Act (FTCA) and 304b pharmaceutical program.
Knowledge of HEDIS , CMS, and VHC compliance
Nursing assessment, diagnosis, planning, intervention, and evaluation process
Collaborates with outside organizations
Lead and adapt to change
Looks for ways to improve and promote quality measures
Required Experience:

Bachelor of Science in Nursing, NC RN license required
Experience utilizing an EMR
10+ years’ experience in a clinical setting
Three-five years of leadership and/or 5-7 years in quality related experience in healthcare
Preferred Experience:

Graduate degree in business or healthcare administration degree
Strong data/analytics background

100% employer paid premium for medical, dental, vision, std/ltd, and life.
Schedule: Monday – Friday 8am – 5pm
10-11 patients per day
We use Athena EMR
PCMH (Patient-Center Medial Home)
Relocation Assistance – up to $12K
11 paid vacation days, 14 accrued PTO, 5 wellness days
401k matching up to 2%
Preceptorship with stipend opportunities
We believe that medicine is an art as well as a science and are committed to delivering quality healthcare to the whole person. We partner with our patients and their families to provide a medical home that is respectful, compassionate, accessible, and comprehensive. We offer services including behavioral health, primary care, in-house pharmacies, pediatric care, migrant & seasonal farm workers, telemedicine, dental health, and MVP program.

The NP (Nurse Practitioner) will provide high quality primary medical care, diagnostic and therapeutic care and service, referring consultations for specialty care, and education and preventive care advice to all patients served. The MD/DO performance will be tracked and comparatively reported using metrics related to the strategic direction and operational needs of the organization. Works closely with physicians and other clinicians in a team approach to patient care. May specialize in a specific type of clinical care, e.g., family medicine, pediatrics, geriatrics.

Responsibilities

Provides direct primary care medical services to patients.
Provides outpatient primary care medical services within scope of practice as determined by delineation of privileges.
Reach an informed diagnosis based on scientific knowledge and the patient’s medical history
Prescribe and interpret lab tests
Assigned to one primary site for delivery of care, with cross coverage at other sites when necessary.
Participates in active problem identification and problem solving to improve the overall clinical program and patient care at the physician’s primary site. This includes active participation in quality assurance activities as assigned by the Chief Medical Officer.
Serves as team leader for staff at primary site for purposes of problem solving and self-management.
Collaborate with other physicians, physician assistants and nurses to form a high performing medical team
Fosters a climate of trust and compassion for patients

Requirements
Skills

Ability to maintain effective working relationships with all employees and department needs.
Must be a self-initiating and adaptable with ability to communicate to a variety of staff members.
Must be highly organized, and possess good oral and written communication skills.
Compassionate and responsive to the needs of the patients.
Ability to maintain effective working relationships with all employees and department needs.
Must maintain a high level of confidentiality.
Basic office procedures relevant to duties contracted for according to primary care.
Effective communication and patient education skills.
Must be able to work and problem solve independently.
EMR and Basic office procedures relevant to duties contracted for according to primary care.
Bilingual English/Spanish highly desirable.

Education and Experience:

Graduate from an accredited Nursing School with Masters of Nursing
Proven experience as a family nurse practitioner
Licensed by NC Board of Nursing to practice medicine
Board Certification in a primary care specialty preferred.
DEA Certification

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Language:

Spanish (Preferred)

Work Location: In person – Manteo, NC

Salary Description
$95,000-$115,000

Overview:
Blue Ridge Health is seeking a Medical Assistant/LPN to join our team in Hendersonville, NC (We will train you!)
$18.72 hourly – Entry Level Pay – Opportunities for Salary and Career Advancement Available
$1000 Sign-On Bonus after 90 Days of Employment!

What We Offer You:
A competitive benefits plan, including Medical, Dental and Vision
Company sponsored life insurance and short and long-term disability coverage
403(b) retirement account with company matching
Supplemental accident insurance available
9 paid holidays per year
PTO and Personal Day accrual, starting day 1 – (We value a work-life balance!)
Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification!
Flexible Schedules Available

What You’ll Do:
As a Medical Assistant or LPN you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include:

Working in a fast-paced medical office setting
Assisting providers with delivering quality patient care
Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.)
Performing basic medical procedures such as blood draws and EKGs
Collecting and preparing laboratory specimens
Recording patient information in electronic health records (EHR) systems
Answering phones, responding to inquiries, and relaying information to providers
Adhering to HIPAA regulations and patient confidentiality
Contributing to a positive and cooperative team environment

What We’re Looking For:
Knowledge of medical terminology and common medical documentation preferred
High School Diploma or Equivalent (required)
Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!)
Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!)
Medical phone triage experience preferred
Ability to float between nearby clinical sites as needed
Bi-Lingual (preferred, but not required – we pay extra per hour for your language skills)

About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Vaccination against COVID-19 is mandatory at our organization unless you are approved for an accommodation due to a religious objection or ADA covered medical condition.
POSITION PURPOSE
Performs Clinical duties as they pertain outpatient clinical care. Assists provider (Physician/Nurse Practitioner/Physician Assistant) with medical procedures and tests in conjunction with patient visits. Position will participate in QI activities as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Triage patient
• Promote the mission, vision, and values of the organization.
• Escorts patients to the exam room and prepares a patient for an exam.
• Obtains patient history and chief complaint.
• Obtain lab specimens, give injections, draw blood, and perform routine medical tests Make referral appointments.
• Provide patient education.
• Call in prescription per PA/FNP/MD orders.
• Performs light housekeeping chores.
• Maintains an adequate inventory of medication supplies.
• Places pharmacy order
• File patient information in the medical record.
• Assist in assuring goals and objectives are met.
• Receives telephone calls, answers inquiries, and/or refers questions to appropriate staff members.
• Performs other related duties as assigned.
QUALIFICATIONS
Graduation from an accredited Medical Assistant program is Preferred. Current CPR/BLS certification.

Certification is required to demonstrate competency in the performance of duties specific to infant, pediatric, adult, and geriatric patients.

Summary
Certified Medical Assistant is a non-exempt position responsible for assisting all providers to provide high quality efficient patient care.

Job Description
Perform administrative and certain clinical duties under the direction of physicians and managers. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Essential Functions
Must be able to perform the essential functions of the job.
• Provide a high level of customer service to patients, patient’s families and other employees.
• Follow and implement UHC policies and procedures
• Assume responsibility for compliance with federal, state and local regulations within the clinic.
• Document all patient encounters, phone calls, and treatments in the patient’s health record.
• Prepare and administer medications or treatments as ordered by UHC providers.
• Maintain strict confidentiality of all patient information.
• Maintain a neat, clean, professional appearance.
• Assure personal compliance with infection control, personal protection equipment, blood borne pathogens and hazardous material handling.
• Arriving on time for shift to insure patients are checked into exam rooms and ready for providers to see at scheduled appointment time.
• Assist other CMA’s to cover lunches, room patients, give injections and provide treatments ordered by UHC providers as necessary.
• Review medications and allergies with every patient appointment, paying great detail to medication name, dose and frequency. Entering medication and allergy information into electronic medical record.
• Clean exam rooms after every visit.
• Stock exam rooms as necessary.
• Obtain lab specimens including venipuncture as ordered by UHC providers.
• Obtain a full set of vitals, weight, and smoking status with each patient appointment.
• Return and address patient phone calls, lobby visits or faxes by the end of the day.
• Make specialist appointments and referrals in a timely manner.
• Document immunizations for all vaccines given.
• Document all medication administered documenting the name of medication, dose, NDC# and route in patient’s health record.
• Clean and sterilize instruments.
Non-Essential Job Functions
• Attend and participates in staff meetings and in-services as assigned.
• Adhere to and support UHC’s policies, practices and procedures.
• Accept assigned duties in a cooperative manner and perform all other related duties as assigned by Supervisor.
• Work scheduled shifts.

Knowledge, Skills and Abilities
• Must be able to demonstrate a working knowledge of computers, fax, phone and other office machines.
• The CMA must have excellent communication skills, be able to cope with mental and emotional stress related to the position, function independently, and have flexibility and personal integrity.
• Employee must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers.

Working Conditions/Physical Demands
Ability to lift up to 50 pounds occasionally, 25 pounds frequently and 15 pounds constantly. The CMA is required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds. Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling. Ability to communicate verbally, and in writing with an excellent comprehension of the English language. Work is generally performed in an indoor, well-lighted, well-ventilated, heated and air- conditioned environment.

Summary of Occupational Exposures
Certified Medical Assistant is Category I of Potential Exposure, which includes tasks that involve exposure to blood, body fluids, or tissues. OSHA Blood borne Pathogen Standard 1910.1030(c)(2)(i) more specifically defines Category I Potential Exposure as: All procedures or other job related tasks that involve inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashes of these. Use of appropriate Personal Protective Equipment (PPE) is required for every employee engaging in Category I tasks

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam.

Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience.

Other Requirements: Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified assistant through the American Association of Medical Assistants (AAMA). Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). And, “other duties as assigned”.

Title: Medical Director
Department: Medical
Classification: Salaried/Exempt
Reports To: Chief Medical Officer
Direct Reports: Advanced Practice Providers

Position Summary
The Medical Director serves as a vital member of the CCHC senior management team. This position works closely in collaboration with and support of the Chief Medical Officer to ensure the delivery of quality patient care and efficient clinical operations. The Medical Director leads a team of providers in the provision of high quality and timely health care as well as carrying a patient load of their own.

CCHC Core Requirements
1. Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
2. Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
3. Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
4. Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
5. Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
6. Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.

Key Responsibilities
• Provides direct supervision to a team of APPs.
• Manage APP schedules and ensure clinics are staffed appropriately.
• Collaborate with Clinical Nurse Manager to ensure quality support staff for each clinical team.
• Work to ensure access to care, improve clinical quality, decrease clinical risk, and implement improvement initiatives and innovations.
• Assist with the recruitment and retention of provider teams.
• Assist with evaluating the performance of clinical personnel, including Internists, Pediatricians, etc.
• Complete performance evaluations for all direct reports.
• Ensure the quality of clinical services is maintained through individual and group supervision.
• Serve as a leader and mentor for providers of the health center.
• Consult with medical center staff, peers, and other managers/supervisors on a wide variety of patient care issues, intradepartmental workflow issues and functions as part of a multidisciplinary treatment team.
• Maintain a panel of patients.
• Completes all clinical charting and documentation required by CCHC.
• Support the implementation of medical policies for the entire organization.
• Work collaboratively throughout the organization to ensure the adoption of standards and policies for all functional aspects of clinical services that result in patient care improvements.
• Participate in Quality Improvement programs and initiatives as needed.
• Participate in internal and external committees and management team meetings.
• Update job knowledge by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Adhere to professional standards, practice policies and procedures, federal, state, and local requirements, and regulatory standards.
• Assist with audits of medical staff for compliance with policies and procedures and with regulatory and accreditation requirements.
• Performs other related duties as assigned.

Minimum Qualifications
Nurse Practitioner or Physician required. Must be board certified and licensed to practice in North Carolina. Minimum of 5 years’ clinical experience. Minimum of 3-5 years’ management/leadership experience in a healthcare environment.

Other Skills, Knowledge, and Abilities
Willingness to float to other clinical locations. Strong computer literacy with knowledge of Microsoft Office programs (Word, PowerPoint, and Excel). Experience working with underserved, transient populations and clinical co‐morbidities (co‐occurring mental health, substance abuse, and physical health problems). Excellent oral and written communication skills. Cultural and linguistic sensitivity to populations served. Bilingual in English and Spanish preferred.

Physical Demands and Work Environment
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

The physical demands associated with this position include but are not limited to: frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and/or writing); lifting of greater than 50 pounds.

The noise level in the work environment is low, consistent with that of a typical office.

Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.

The C. W. Williams Community Health Center, Inc. is expanding and looking for Medical Assistants to join our team! Medical Assistants perform routine administrative and clinical tasks to keep the offices of physicians and other health practitioners running smoothly.

RESPONSIBILITES:

Update and maintain all digital client records
Record patient information such as vital signs, weight and changes in medical history prior to each appointment
Clean and prepare examination rooms prior to patient appointments
Escort patients to/from waiting room to clinical floor
Answer phone calls and greet patients as they enter the clinical floor
Assist in maintaining the medical inventory and placing orders for new materials as needed
QUALIFICATIONS AND SKILLS:

Associate degree in a medical field (bachelor’s degree preferred)
2+years of experience working for a healthcare center, practice or hospital
High level of professionalism
Strong customer service skills
Inventory management experience
Excellent written and verbal communication skills
Position reports to the Practice Manager.
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

STAFF MD/DO
About CommWell Health
CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.
The Position: We’re looking for a Staff MD/DO for our Tarheel location at 16526 NC Hwy 87 West Tar Heel, North Carolina 28392.
Benefits:
• Medical, dental, and vision insurance
• 401k matching
• PTO accruals, 11 paid holidays, and Emergency pay
• Employee Assistance Program
• Paid CME, Licensure, DEA Reimbursement, Provider incentive program, Sign on bonus
• Qualified for HRSA/NC Office Rural Health loan repayment program

Why Should You Apply?
• Reason 1: Positive work/life balance
• Reason 2: Serve the rural/underserved populations
• Reason 3: Competitive pay/benefits package
Requirements:
• Graduate of an accredited school of medicine. Completion of residency training.
• CPR
• Full licensure to practice medicine in the State of NC, with valid license
Responsibilities:
• Staff physicians provide services to the clients at CommWell Health. Participates in Patient Centered Health Home (PCHH) Team.
https://commwellhealth.org/careers/

STAFF MD/DO
About CommWell Health
CommWell Health is a not-for-profit, community governed health center system with 16 private practice locations serving southeastern North Carolina. For 43 years, CommWell Health has provided award-winning team-based primary medical, dental, and behavioral health services, psychiatry, OB/GYN, on-site and mail order pharmacy, WIC, lab, x-ray, care coordination, and chronic disease care.
The Position: We’re looking for a Staff MD/DO for our Tarheel location at 16526 NC Hwy 87 West Tar Heel, North Carolina 28392.
Benefits:
• Medical, dental, and vision insurance
• 401k matching
• PTO accruals, 11 paid holidays, and Emergency pay
• Employee Assistance Program
• Paid CME, Licensure, DEA Reimbursement, Provider incentive program, Sign on bonus
• Qualified for HRSA/NC Office Rural Health loan repayment program

Why Should You Apply?
• Reason 1: Positive work/life balance
• Reason 2: Serve the rural/underserved populations
• Reason 3: Competitive pay/benefits package
Requirements:
• Graduate of an accredited school of medicine. Completion of residency training.
• CPR
• Full licensure to practice medicine in the State of NC, with valid license
Responsibilities:
• Staff physicians provide services to the clients at CommWell Health. Participates in Patient Centered Health Home (PCHH) Team.
https://commwellhealth.org/careers/

• Assists provider staff during examinations, treatments, and testing.
• Refers to and follows provider staff orders in accordance with agency protocols, policies and procedures when performing patient care and clinical skills including but not limited to: venipuncture, immunization injections, ear irrigation, administration of medications, dental varnishings, catherizations, specimen collections, etc., and completes necessary documentation.
• Retrieves information from patient charts for lab and diagnostic tests, and obtains required patient signature on appropriate consent forms, as requested by provider staff.
• Performs patient intake and prepares patients for office visit per policy and procedure.
• In collaboration with provider staff, supports entry and recording of visit charges per protocol and advises patients of follow up appointments as directed by provider staff.
• When requested, ensures referral forms and other paperwork initiated by provider staff is complete and accurate.
• Requisitions, organizes, and stocks inventory for examination rooms and nurse’s station, as needed.
• Disposes of all disposables, contaminated, and used items into designated waste containers.
• Cleans and stocks examination rooms and stations as needed.
• Participates in ongoing quality improvement monitoring, educational updates, in-services, and other meetings pertaining to position.
• Promotes team, system, and organizational goals; maintains patient confidentiality and provides customer service.
• Abides by all company policies, procedures and protocols regarding safety/health rules and regulations.
• Adapts to various situations and adjusts to shifting priorities.
• Performs other duties as assigned.
• Floats to other clinic sites upon request to meet staffing and coverage needs.

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