Roanoke Chowan Community Health Center
Ahoskie, North Carolina • Hertford County
September 29, 2023
August 28, 2023
Title: Deputy Medical Director
Reports To: Chief Medical Officer (CMO)
Direct Reports: None
Classification/Category: Director Level
Work Status: Hybrid
Salary Range: $84,897.00 – $120,176.70
Stipend(s): $50/monthly for mobile phone
Summary of Position
The Deputy Medical Director, under the supervision of the Chief Medical Officer (CMO), oversees the clinical operation of the organization. Provides oversight to the implementation of care standards, as set by the CMO, including clinical quality improvement and assurance efforts and development and implementation of clinical policies and procedures. Analyzes medical workflow and provides clinical staff education to ensure that programs operate in accordance with various recognition and quality standards. The Deputy Medical Director will model behaviors consistent with the published values and the Code of Conduct of RCCHC.
RCCHC Mission, Vision and Values
Mission: Great care for every one, every day.
Vision: Striving to be the premier healthcare provider, dedicated to and supported by the people we serve.
Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)ommitted
Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.
Ability to read, write and comprehend instructions in the English language. Communicate effectively. Interact in a respectful and professional manner with internal and external individuals. Ability to gather and synthesize information. Able to travel to other RCCHC sites. Understanding of, and sensitivity to, the diverse populations, socioeconomic, cultural and ethnic backgrounds to the communities we serve.
Education: Bachelor’s degree in medical science, clinical administration, healthcare administration or related fields required. Master’s degree required.
Licensure/Certifications: Valid Nurse Practitioner, Physician Assistant or Medical license required.
Experience: Five years outpatient clinical experience preferred, minimum of three required. Hands on EHR Experience.
In-depth knowledge of relevant regulations and understanding of budget and resources planning budgeting, as well as evaluation procedures and methods preferred.
Excellent management and mentoring skills
Outstanding communication, interpersonal and leadership skills
Excellent planning, research and problem-solving skills
Capacity to build effective relationships to foster teamwork and collaboration
Works effectively with others and is able to organize workload, as well as assume responsibility and maintain confidentiality
Must be able to work independently, exercise appropriate decision-making skills, and function effectively on a team
Must be able to speak and communicate clearly and effectively
Develop and coordinate strategies and plans for the clinical department according to company standards for excellent service and growth
Assume responsibility of budgeting and resourcing
Plan and oversee all patient care or administrative operations and programs
Maintain compliance with workflows, policies, and procedures as well as other activities to support PCMH model of care and accreditation
Adhere to all state and federal privacy regulations, including HIPAA, OSHA, and other regulatory agencies and RCCHC policies and procedures regarding confidentiality, privacy, and security requirements for OCHIN EHR access
Support compliance with all privacy and security requirements pursuant to community partners’ and outside provider’s patient confidentiality agreements, including privacy and security requirements for OCHIN EHR access
Knowledge of OCHIN EHR and related systems functionality
Knowledge of PCMH and other FQHC data reporting requirements
Maintain confidentiality, sensitivity, understanding, and respect for diverse populations inclusive of patients of varying social, economic, cultural, ideological and ethnic backgrounds
Ability to plan, coordinate, organize, train, and implement
Ability to communicate clearly and concisely both orally and in writing, including technical writing, interpersonal skills, and speaking to groups of providers
Recruit providers to ensure department is staffed with qualified personnel
Coordinate and supervise providers providing constructive feedback
Ensure personnel has appropriate clinical training and opportunities for continuous development
Continuously evaluate provider performance and make corrective action recommendations as necessary
Monitor compliance to legal guidelines, internal policies and quality standards
Maintain and apply knowledge of scope of practice, best practices, standardized procedures, workflow processes and state and federal and regulatory agencies pertaining to ambulatory care.
Other job duties may be required that are not listed above.
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