Administration
The CW Williams Community Health Center, Inc.
Charlotte, North Carolina • Mecklenburg County
October 01, 2024
Full Time
MD
5-10 year(s)
September 05, 2024
POSITION SUMMARY: Under the general supervision of the CEO, the Chief Medical Officer is
responsible for all aspects of the overall administration of the Clinical Department in accordance
with accepted national standards and established CWWCHC policy. Management: Conduct
annual evaluations of medical provider staff members; ensure orientation of new medical
provider staff members to CWWCHC policies and procedures; assist in recruiting of medical
providers; develop continuing medical education programs to keep the medical staff current;
provide medical oversight to all medical specialty and medical ancillary services provided at
CWWCHC; assure that CWWCHC has a sufficient supply of adequately trained medical
personnel to provide effective and efficacious medical care; assist in the preparation of grant
(private or federal) proposals and reposts.
RESPONSIBILITIES:
1. Serves as the leader of the interdisciplinary health team of the Health Center which
includes supervising an interdisciplinary team representing Pediatric Medicine, Adult
Medicine, OB/GYN, etc. Additionally, this position will supervise other key staff as
assigned including mid-level providers. The Chief Medical Officer also providers mid-
level providers with consultation as needed.
2. Provides primary care for clients and insures that patients have access to inpatient
Provider Care in collaboration with other center physicians.
3. Provides input as requested to the performance evaluations of CWWCHC Providers.
4. If provider productivity is below agreed-upon goals, in conjunction with the CEO, the
CMO prepares a plan to redress shortfalls in a timely manner.
5. Responsible for initiating, evaluating and reporting on the Health Center’s quality initiative
program, clinical measures are in compliance with Healthy People 2020 and HRSA
standards and regulations; submit a monthly report to the CEO outlining outcomes
achieved. Data from both internal audits and from outside data registries will be used in
reviewing quality outcomes. The CMO will ensure the agency’s quality programmed
outcomes are consistent with National Committee for Quality Assurance, the Community
Care of NC program and other’s in an effort to ensure CWWCHC’s programs and
outcomes are consistent and appropriate.
6. Responsible for conducting face-to-face annual performance evaluations (at a minimum)
on all CWWCHC providers, including specialists. This will include review of charts and
other necessary data in order to thoroughly review a providers’ effectiveness at following
CWCCHC standards. The Chief Medical Officer/Medical Director will implement
corrective action on any provider who may fall below expectations.
7. Provide a thorough orientation program for new providers to include, but not limited to a
90-day written review (minimum) and direct mentorship.
8. Providing clear direction and vision to Providers, meeting with them at least once per
month.
9. Submitting an annual report outlining the clinical strategic direction of the Health Center
to be used by the board and administrative staff to align the supporting activities of the
Health Center to assure the clinical plan can be achieved.
10. Establishing and supervising implementation of health care plan for the Health Center.
11. Assures that health care providers operate as a team.
12. Conducts regular meetings with health care providers. Effectively transfers information
pertinent to staff from management, state and federal organizations.
13. Participates in the continuing education of the medical staff.
14. Authorizes patient care protocols for use by mid-level provider and support staff.
15. Coordinates with the development and implementation for medical care policies and
procedures to ensure compliance with existing standards, practices and funding source
regulation.
16. Coordinates clinical implementation of Patient Centered Medical Home (PCMH) and
Meaningful Use and Assure proper usage of the Electronic Medical Records (EMR)
systems and applicable initiatives regarding the Affordable Care Act.
17. Responsible for operating as the clinician lead for all Patient Centered Medical Home
(PCMH) efforts including: working with the transformation manager, practice manager,
and CEO to identify areas of improvement; monitor implementation of changes in the
clinical department; attend trainings associated with PCMH recognition and maintenance;
assist in providing documentation to transformation manger and attending meetings with
NCQA representative.
Qualification and Education Requirements
1. Medical physician currently licensed to practice in the State of North Carolina.
2. Graduate of formal accredited medical school and certified to practice by the North
Carolina Board of Medical Examiners.
3. Experience in ambulatory care settings.
4. Strong interpersonal and oral communication skills, demonstrating the ability to work
with children, adolescents and adults in an effective manner with sensitivity for diverse
population groups.
5. Interact and work with targeted groups and ethnically/culturally diverse populations.
6. Maintain confidentiality regarding patient information.
7. Strong interpersonal skills, demonstrating the ability to work with patients and fellow staff
members in an effective manner with sensitivity for diverse population groups.