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Information for Medicaid Beneficiaries: What is Telehealth?

Two important documents for FQHCs/CHCs regarding telehealth reimbursements follow.

This document outlines billing guidelines which allow Federally Qualified Health Centers (FQHC) and Rural Health Centers (RHC) to bill for diabetes self-management training (DSMT) and medical nutrition therapy (MNT) to Medicare beneficiaries via telehealth during the COVID public health emergency. It also outlines Medicaid reimbursement billing for DSMT provided via telehealth during the public health emergency.

DSMT and MNT one pager for covid billing_September2020

This spreadsheet provides the list of Medicare telehealth billable codes allowable during the COVID public health emergency period.

DSMES telehealth billing


Various Resources

Insurance Companies Telehealth – Reimbursement End Dates – Updated 6/16/2020

Health Center Controlled Network – Webinar Resources

March 26 Webinar: NC FQHCs: Caring for Patients During COVID-19: Integrating Telehealth

Patient Tips for Virtual Visits

Provider Tips for Virtual Visits

Telehealth Vendors

Workflow Resources (FQHCs) (Please note: These are examples of documents. Updates not provided.)


NC AHEC and the Office of Rural Health (ORH) Telehealth Webinar Series: Every Monday from 12 to 1 p.m., beginning March 30. The Office of Rural Health (ORH) and NC AHEC are co-sponsoring a weekly webinar series to address the role of virtual visits in responding to COVID-19. The webinars will enable providers to pose questions directly to telehealth SMEs.
Zoom meeting room or dial-in at (646) 558-8656 with webinar ID 985 104 650. Questions for SMEs: by 12:00 p.m. on the Friday preceding the webinar. Click Here for slides and webinar recordings.

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