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There is a lot of new information about contact tracing in North Carolina. Please refer to these recently updated documents for details.

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Contact Tracing Next Steps After Testing_Spanish_Color

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As we get closer to developing and approving a safe COVID19 Vaccine in the United States, we have a large volume of information to share. Check out our COVID19 Vaccine page to see it all.

New Guidance to Health Departments after Community Spread Documented in NC

Updated Clinician and Laboratory Guidance (from NCDHHS/CDC):

Updated Provider Guidance 

See the revamped NC DHHS Providers, Hospitals, and Labs page for latest guidance.

Information sheet on Multisystem Inflammatory Syndrome MIS-C_ClinicianMemo_120120

Personal Protective Equipment (PPE) Information

Form to request PPE:
PPE Requested/ PPE received, from national stockpile and privately:

A useful guide resource from CCNC: What to Do If You NEED Personal Protective Equipment (PPE)

COVID Testing Guidance

COVID-19 Specimen Collection Device Guidelines – Quest Diagnostics

Post-COVID-19 Testing: Instructions for Patient – (in English and Spanish) ComWell Health

Guidance on Scarce Resource Management of Personal Protective Equipment (PPE)
As part of the COVID-19 response, healthcare partners are being requested to utilize the Scarce Resource Management Phases guidance document to conserve the supply of Personal Protective Equipment (PPE).  Strategies include: decrease use; extended use; reuse; reallocate/prioritize; and, use of expired PPE. Use the normal resource request process through local emergency managers if needs arise.  The North Carolina Department of Labor Memorandum of March 13th allows for the consideration of the use of expired PPE under certain situations.

CCNC Triage Line

CCNC has initiated a triage line and has produced some explanatory documents for how it will function. They follow.


Service Delivery

AHEC COVID19 Practice Financial Health Tipsheet

NC Dental State Board of Dental Examiners Statement of March 16, 2020
The Board issued a statement on COVID-19 guidance strongly recommending that dentists put into place the best possible infection control and sterilization protocols for both operating and common waiting rooms. Although not mandated, the Board also recommends a two week postponement period, beginning March 17th, for elective or non-urgent care. The full statement is available here.

How to Prepare Dental Equipment During an Extended Absence (WDA Service Solutions)

Improving Financial Health During COVID-19
During this national emergency, practices are experiencing rapid growth of patients wanting to cancel appointments due to fear of COVID-19. Keeping your patients safe is the upmost importance but keeping your practice financially healthy is important too. AHEC has listed some ideas below on ways to be smart about methods your patients can seek care during this pandemic.

Workflow Resources from Advance Community Health:

Mental Health

Mental Health Resource list from Nursing License Map site


Resources from Quest:

COVID-19 Back to Life Brochure:a solution to help people who are thinking about resuming daily routines— such as work, care, school, dining out, sports, etc—by providing key insights about COVID-19 status.

COVID-19 Back to School_Sell Sheet_Brochure:a solution to help your students, faculty, and staff understand their risk so that they can stay focused on education. The program combines prescreening with SARS-CoV-2 (COVID-19) antibody testing for an asymptomatic person and molecular testing for a symptomatic or high-risk person to provide insights into their COVID-19 status.


Sutter’s Mill Price Lists

NC CHCs can order PPE items from supplier Sutter’s Mill here.

Flyers about items availabe from the distributor follow.

ASTM F2100 Test Report(Taibao Surgical Mask)s

ATSM Guide






Need health insurance?

More options than ever are available! Click the button below to request help reviewing your options

Hay ayuda disponible para analizar sus opciones. Haga clic en el botón para solicitar ayuda gratuita e imparcial.

Request Free Assistance / Solicitar Ayuda Gratuita